Technical advisor Work, Jobs in Craigavon, Arm (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Motor Factor Parts Sales Advisor (full-time)
Network Auto Store Ltd —Dungannon
- Full-time
- Bilingual
- Sales
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Senior Manager – Supply Chain Optimisation and Resilience, AI for Sustainability & Infrastructure, AI & Data
Deloitte —Belfast
- Hybrid work
- Oracle
- English
- Travel
Associate Director, Digital Procurement, Supply Chain & Network Operations
Deloitte —Belfast
- Hybrid work
- Sales
- Project management
- AI
Parts Advisor
Donnelly Group NI —Dungannon
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
4h
R&D Technical Consultant (Software)
Visiativ —Belfast
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Sick pay
Quick apply
Customer Support Advisor
Keystone Group —Cookstown
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
11d
Parts Advisor
Maxflow Power Products —Cookstown
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
10h
Consultant - Manager, Organisational Workforce Transformation, Transformation Activation
Deloitte —Belfast
- Hybrid work
- Oracle
- Analysis skills
- Communication skills
FX OpsTech Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Internal Audit/Controls Assurance - non-FS - Semi-Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Health & wellbeing programme
Manager, Salesforce Technical Consultant, Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Sales
- Salesforce
- Business development
Manager, Technical Lead - Networking, Oracle Cloud Engineering, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Azure
- Oracle
- AWS
5d
AI Strategist
PA Consulting —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
- Annual leave
Director of Data
Foods Connected —Belfast
- Full-time
- Hybrid work
- Azure
- Management
- SQL
- Health & wellbeing programme
Quick apply
Senior Health & Safety Assurance Advisor
Fiontar Group —Belfast
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- Mentoring
Quick apply
5h
Manager, Business Analysis, Technology Operating Model, Technology Strategy and Transformation, Northern Ireland
Deloitte —Belfast
- Hybrid work
Internal Audit/Controls Assurance - Non-FS - Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Presentation skills
- Health & wellbeing programme
Senior Manager - Dynamics 365 CRM Solution Architect - Deloitte Digital
Deloitte —Belfast
- Hybrid work
- CRM software
- Azure
- Customer service
8d
CDM/H&S Advisor
Tetra Tech —Belfast
- Hybrid work
- Construction experience

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical advisor jobs in craigavon, arm

Telematics Support Advisor

Motor Factor Parts Sales Advisor (full-time)

Senior Manager – Supply Chain Optimisation and Resilience, AI for Sustainability & Infrastructure, AI & Data

Associate Director, Digital Procurement, Supply Chain & Network Operations

Parts Advisor

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Customer Support Advisor

Parts Advisor

Consultant - Manager, Organisational Workforce Transformation, Transformation Activation

FX OpsTech Application Support - Assistant Vice President

Internal Audit/Controls Assurance - non-FS - Semi-Senior

Manager, Salesforce Technical Consultant, Deloitte Digital

Manager, Technical Lead - Networking, Oracle Cloud Engineering, Technology & Transformation

AI Strategist

Director of Data

Senior Health & Safety Assurance Advisor

Manager, Business Analysis, Technology Operating Model, Technology Strategy and Transformation, Northern Ireland

Internal Audit/Controls Assurance - Non-FS - Senior

Senior Manager - Dynamics 365 CRM Solution Architect - Deloitte Digital

CDM/H&S Advisor

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