Complaints manager Work, Jobs in Cranfield, Bdf (with Salaries)

AAA Screening Programme Manager
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £49,387 - £56,515 a year
- Full-time
- Leadership
6d
Area Housing Manager
Milton-Keynes-Council —Milton Keynes
- £48,226 - £52,413 a year
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
12d
Senior Admin Lead
Bedfordshire Supported Housing Ltd —Bedford
- £33,150 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Complaints Handler
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Home Manager
Greensleeves Care —Sharnbrook
- £50,000 - £55,000 a year
- Full-time
- English
- Annual leave
- Employee assistance programme
Quick apply
4d
Human Resources Administrative Officers - Milton Keynes and East Kilbride
Foreign, Commonwealth & Development Office —Milton Keynes
- £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
13d
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
7d
Compliance & Training Manager (Part Time/Job Share)
The Professional Fundraiser —Astwick
- £38,000 - £40,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- In-person
- Free parking
- Employee assistance programme
Quick apply
5d
Strategic Communications Manager
Department for Work and Pensions —Caxton
- £65,465 - £76,877 a year
- Overtime
- Hybrid work
- Presentation skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
8d
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
12d
Field Operations Manager (North London & Milton Keynes)
Places for People —Milton Keynes
- £52,500 a year
- Management
- Customer service
- Driving
- Employee discount
- Flexible schedule
14d
Responsible Individual
Your Vision Children's Homes —Luton
- £450 - £500 a day
- Part-time
- Supervising experience
- In-person
- Communication skills
Quick apply
8d
Quality Manager
Healthxchange —Kettering
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Trainee European Import Operator
Simarco —Bedford
- Full-time
- Customer service
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
4d
Supported Living Scheme Lead – Mental Health
Bedfordshire Supported Housing Ltd —Bedford
- £33,150 a year
- Full-time
- Leadership
- Annual leave
- Referral programme
Operations and Complaints Manager
Castle Medical Group —Luton
- £33,280 - £39,520 a year
- Full-time
- Management
- GP surgery experience
- Human resources
- Store discount
- Employee discount
Quick apply
8d
Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
1d
Store Manager
Aldi —Luton
- £52,910 - £69,000 a year
- Annual leave
AI Product Manager
MaPS —Bedford
- £57,000 a year
- Hybrid work
- Agile
- AI
- Annual leave
- Employee assistance programme

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complaints manager jobs near cranfield, bdf

AAA Screening Programme Manager

Bedfordshire Hospitals NHS Foundation Trust -
Bedford

Apply Now

Job details

Full-time
£49,387 - £56,515 a year
6 days ago

Qualifications

Leadership

Full job description

This role is responsible for the day-to-day operational management of a local screening programme across Bedfordshire, Luton and Milton Keynes. You will lead the administration and screening teams, ensuring services run smoothly and efficiently.

Key duties include coordinating screening sites, managing staff rotas, arranging patient appointments, and responding to queries from clinicians, patients, and the public. You will oversee data management and reporting, support patient referrals, maintain safety and fail-safe processes, and monitor programme performance.

The role also includes budget oversight, ordering supplies, and ensuring accurate record-keeping and data archiving. This is a great opportunity for a proactive individual to lead a vital healthcare service and make a meaningful impact.

Organise and manage the activities of a screening programme at the local level.
Address any problems that arise with clinics, staff, screening equipment, computers, data collection or hospital staff and facilities.

Manage and oversee all aspects of screening to ensure the smooth running of the programme, facilitating the appropriate management of patients within the trial as per the protocol.

Seek, inspect and select new off-site screening venues, preparing documentation of site inspections and instructions for staff.

Organise purchase of consumables and services and authorise expenditure relating to the screening programme. Has delegated budget.

Line Manager for local screening and clerical staff, including handling development and disciplinary matters.
Responsible for staff recruitment, including all aspects of advertising, recruiting, short-listing and appointing all staff associated with the local screening programme.

Actively participate in planning, preparing and presenting results for publication and presentation for internal and external review concerning data collected from the local screening programme
Generate reports and statistics as requested by Clinical Director.
Extract clinical information from patient’s notes and hospital information systems relevant to screening, AAA surgery and deaths.
Archive data securely and regularly review data held, retaining only necessary data. Destroy redundant information appropriately.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Please find the detailed job description and main responsibilities attached.

Deal with medical and patient enquiries as appropriate, taking the initiative to prioritise work and to bring to the attention of medical staff any patient whose condition warrants it.

Respond to anxious patients and their relatives with tact, reassurance, discretion and patience where barriers to understanding arise.

Establish and pursue contacts and raise awareness levels of the activities of the screening programme within the hospital, at all levels.

Investigate and respond to queries and complaints from members of the public, outside bodies or organisations, making recommendations to the research director, clinical director and principal investigator.

Promote the abdominal aortic aneurysm (AAA) screening programme and publicise the benefits of the programme to clinicians and members of the public through various media.

Attend regional and national meetings regarding AAA with various stakeholders. .

Apply Now

Refine Your Search

complaints manager jobs in cranfield, bdf

AAA Screening Programme Manager

Area Housing Manager

Senior Admin Lead

Complaints Handler

Home Manager

Human Resources Administrative Officers - Milton Keynes and East Kilbride

Ticketing Manager

Service Delivery Manager

Compliance & Training Manager (Part Time/Job Share)

Strategic Communications Manager

Team Lead - Customer Service

Field Operations Manager (North London & Milton Keynes)

Responsible Individual

Quality Manager

Trainee European Import Operator

Supported Living Scheme Lead – Mental Health

Operations and Complaints Manager

Client Relations Executive

Store Manager

AI Product Manager

I want to receive the latest job alerts for complaints manager in cranfield, bdf

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