Customer care specialist Work, Jobs in Cranfield, Bdf (with Salaries)

Administrator
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Warehouse Operative
Culina Group —Milton Keynes
- Full-time
- Employee discount
Quick apply
Operating Theatre Manager
The Royal Buckinghamshire Hospital —Aylesbury
- From £55,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
- Store discount
Quick apply
Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Management
- Travel
- Organisational skills
12d
Beds & Luton Children’s Health Hub Team Administrator
East of England Community Health and Care NHS Trust (Cambridgeshire) —Kempston
- £25,760 - £27,476 a year
- Full-time
- Communication skills
11d
Leakage Technician
Anglian Water Services Ltd —Milton Keynes
- £30,634 a year
- Weekend availability
- Customer service
- IT
- Annual leave
6d
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Employee discount
3d
Recruitment Specialist
DACHSER & FERCAM —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
4h
Food & Beverage Assistant
Country Court —Flitwick
- £12.71 an hour
- Weekend availability
- Serving
- Customer service
- Restaurant experience
- Annual leave
- Referral programme
Quick apply
7d
Senior Sales Negotiator
EH Smith Builders Merchants Ltd —Hemel Hempstead
- Full-time
- Sales
- Customer service
- English
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Health Care Support Worker
Mower's Ark CIC —Northampton
- £12.21 - £12.54 an hour
- Full-time
- Medication administration
- Care experience
- In-person
Quick apply
2d
Internal Recruiter
Dachser —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
9h
Duty Pharmacy Manager - Buckingham
Tesco UK —Buckingham
- Up to £52,000 a year
- Full-time
- IT
Catering Assistant
The Bedford College Group —Bedford
- £26,510 - £28,482 a year
- Microsoft Outlook
- Customer service
- Cooking
10d
Facilities Manager (Wrest Park)
English Heritage —Flitwick
- From £44,284 a year
- English
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
10d
Compliance Specialist & Project Lead
Kiwa —Aylesbury
- Up to £35,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Customer Care Leader
Barclays —Northampton
- Customer service
- Analysis skills
- Continuous improvement
Warehouse Assistant
Tapi —Kettering
- £17,100 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Purchasing Assistant
SunbeltRentals —Milton Keynes
- Communication skills
- Negotiation
- Annual leave
Quick apply
7d
Teacher - Carpentry
Northampton College —Northampton
- £15,140 - £17,664 a year
- Part-time
- Education
- Free parking
- Annual leave
3d

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customer care specialist jobs near cranfield, bdf

Administrator

Arnold Clark -
Milton Keynes

Quick apply

Job details

Permanent
£27,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Organisational skills
IT

Full job description

We are looking for an experienced Administrator to join our team and help manage our accounts at our Activa site in Milton Keynes.

We offer:

33 days’ annual leave
Generous employee discounts
Private healthcare
Workplace pension
…and much more

About the role

As an Administrator, you will be responsible for providing product information, client consultative services, quotes, orders, and delivery lead time updates to our clients, while also liaising with third-party specialists.

Day-to-day duties

Understand the client’s requirements and guide which product will meet their needs.
Deal with incoming customer/prospect enquiries by telephone and email.
Adhere to Activa’s 15-second ring policy for answering all incoming calls.
Dispatch contract renewal emails and assist with vehicle selection to ensure they are fit for purpose.
Liaise with selected LCV suppliers to obtain vehicle supply costs, any specialist equipment and on-the-road pricing.
Prepare vehicle quotations using our in-house system, making sure that correct discount levels have been applied and adhere to the client policy.
Raise Activa proceed to order or tailored client order forms as relevant.
Source and order vehicles and conversions with our internal and external suppliers and ensure they have appropriate purchase order documentation.
Track vehicle orders.
Liaise on lead times with second-stage build partners if appropriate.
Liaise with Logistics team on final delivery to client.
Manage the movement of vehicles from first location on to converter(s) and manage the project until the point of final delivery.
Have an overview of any day-to-day or driver LCV concerns and escalate to Operations or Imps as required.
In-life vehicle movement management, liaising with logistics and maintaining record of ‘pool/spare’ vehicles.
Manage early termination or end of contract damage enquiries, liaising with Operations or Remarketing.
Liaise closely with Activa area managers.
Provide support and assistance as and when required by the Client Management team.
Ensure suppliers adhere to agreed KPIs and escalate when required.
Maintenance of CPs, cost centring and reallocation, liaising with Imps team.
Analyse trends and work with area managers to evolve policies.
Maintain/update new product library on a regular basis, ensuring that such data is provided to all relevant staff via in-house shared files.
Act as an Activa ambassador on client/suppliers’ meetings and reviews.

Essential skills

Courteous and professional at all times
A sound understanding and appreciation of customer service principles and practices
A strong working knowledge of IT with good experience of the Microsoft Office products, in particular working with Microsoft Excel and complex spreadsheets
An individual who is focused, professional with the ability to work closely with colleagues and clients at all levels of seniority and supply partners in a sensitive and professional manner
Technical vehicle experience would be an advantage, particularly from a manufacturer or dealership background together with knowledge of light commercial vehicles and DVSA/DVLA rulings
Excellent organisational and prioritisation skills with keen attention to detail
Ability to learn effectively and follow through on projects, applying problem-solving techniques
The desire to undertake continuous professional development and progress your own understanding of the sector
An enthusiastic team player with the ability to work independently or within a team
Positive, enthusiastic, and flexible, with a can-do attitude
Ability to adapt to changing situations and work under pressure

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Quick apply

Refine Your Search

customer care specialist jobs in cranfield, bdf

Administrator

Warehouse Operative

Operating Theatre Manager

Service Manager - Milton Keynes

Beds & Luton Children’s Health Hub Team Administrator

Leakage Technician

ICT Security Analyst

Recruitment Specialist

Food & Beverage Assistant

Senior Sales Negotiator

Health Care Support Worker

Internal Recruiter

Duty Pharmacy Manager - Buckingham

Catering Assistant

Facilities Manager (Wrest Park)

Compliance Specialist & Project Lead

Customer Care Leader

Warehouse Assistant

Purchasing Assistant

Teacher - Carpentry

I want to receive the latest job alerts for customer care specialist in cranfield, bdf

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