Are you passionate about events and want to get your career started or onto the next stage?
MICE Concierge is a leading events agency based in Bedfordshire that supports clients with a comprehensive range of event services. These include virtual event production, onsite check-in and badging, pre-event registration, exhibitor and sponsor management, delegate and group accommodation services, venue finding and more.
We’re looking for a motivated, enthusiastic, and detail-driven person to join our team as an Events Assistant. The opportunity provides a strong foundation for a career in the events industry, offering exposure to a wide range of projects, clients, and business software systems.
In this role, you’ll support the delivery of a wide range of events and you’ll gain hands-on experience across virtual event production, onsite check-in and badging, pre-event registration, event website and app build and management, full exhibitor and sponsor management, delegate and group accommodation services, venue finding, and general event operations.
The natural next step would be to progress to a conference and event manager role.
The role is office-based, but you’ll also be required to travel and attend onsite events to support with our onsite check-in and badging service and other elements of our services.
Key Responsibilities include:
· Assist with the configuration and onsite delivery of onsite check-in and badging, ensuring a smooth delegate experience and accurate badge production.
· Coordinate pre-event registration, including registration build via EventsAir, data management, tracking, confirmation emails, and reminders.
· Build, update, and maintain event websites to ensure accurate content and a seamless user experience.
· Configure and manage event apps, including schedules, notifications, and attendee engagement features.
· Support exhibitor and sponsor coordination, including asset collection, logistics, deadlines, and communications.
· Manage delegate accommodation, including dedicated event website setup, bedroom allocation management, individual bookings, confirmations, special requests, and related administration.
· Support and manage group accommodation bookings, liaising with client and suppliers and maintaining accurate rooming lists.
· Assist with venue sourcing, researching options, comparing proposals, managing contracts and end-to-end support.
· Plan, set up, and deliver virtual events, including speaker briefings, rehearsals, live session support, and technical troubleshooting.
· Support the operations team with platform setups using EventsAir.
· Provide administrative support to the operations team using HubSpot.
· Assist with general office and administrative duties to support all departments.
What You’ll Learn
You’ll gain experience in:
· End-to-end event delivery, from planning to execution
· Supplier and venue sourcing
· Delegate management and customer service
· Virtual event production and set up.
· Onsite registration management using our market leading hardware.
· Client liaison and customer service
· Event management systems, including EventsAir, Cvent, and HubSpot
· Project management, teamwork, and effective communication
Hours: Monday – Friday, 9.00am – 5.30pm with 1hr for lunch.
Other
Full UK Driving Licence and access to a vehicle is required.
The role is office based and after 4 or 5 months, some hybrid working will be possible, depending on progress made.
Pay: £27,000.00 per year
Benefits:
Ability to commute/relocate:
- Bedford MK45 3QQ: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Travelling to and from conferences can sometimes encroach on evenings and weekends. Is this OK?
- Describe any experience you have of planning or managing conferences or events.
Licence/Certification:
- Drivers licence (required)
Work authorisation:
- United Kingdom (preferred)
Willingness to travel:
Work Location: In person
