Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Junior IT Support Technician
Haus of HR —Olney
- £25,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Computer networking
- SharePoint
Quick apply
8d
Bioresources Technician- Water Recycling
Anglian Water Services Ltd —Milton Keynes
- £36,920 - £43,686 a year
- 12 hour shift
- Microsoft Outlook
- Mechanical knowledge
9d
Laboratory Technician
Solina Group —Bedford
- Full-time
- Laboratory experience
- In-person
3d
SMART Repair Technician
Thurlow Nunn —Milton Keynes
- £45,000 a year
- Full-time
- Sales
- Annual leave
- Employee discount
6d
Electrical Asset Technician
Anglian Water Services Ltd —Milton Keynes
- £45,760 - £60,000 a year
- Overtime
- Electrical experience
- Annual leave
Maintenance Technician
Atlas Hotels —Milton Keynes
- £15.65 an hour
- Computer literacy
- Maintenance
- Hotel
- Employee discount
- Referral programme
Quick apply
Mobile Technician Level 2 or 3 - Bedford (Mon-Fri)
cinch —Bedford
- Up to £40,000 a year
- Monday to Friday
- Employee assistance programme
Quick apply
Mechanical Maintenance Technician - Bioresources
Anglian Water Services Ltd —Milton Keynes
- £38,467 - £52,000 a year
- Overtime
- Mechanical knowledge
- Annual leave
Machining Technician
Collins Aerospace —Leighton Buzzard
- Full-time
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Electronics Technician (Event Support)
Red Bull Technology Group —Milton Keynes
- Full-time
- Travel
- Communication skills
2d
Service Technician
Marshall Motor Group —Milton Keynes
- £38,153 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
AD Laboratory Technician
Olleco —Aylesbury
- Laboratory experience
Quick apply
Repair Technician
Restore PLC —Bedford
- £27,000 - £33,000 a year
- Annual leave
- Employee assistance programme
Motor Vehicle Prep Technician
Perrys Motor Sales Ltd —Bletchley
- £30,000 - £40,000 a year
- Full-time
- Employee discount
Crankcase Oil Mist Detection Specialist
Kidde Global Solutions —Milton Keynes
- Full-time
- Sales
- Presentation skills
- Travel
Pharmacy Technician
PrimaryCareCareers —Bedford
8h
Mechanical Technician
Johnson Matthey —Royston
- £44,113.00 - £60,345.05 a year
- Maintenance
- In-person
- Mechanical knowledge
- Employee discount
Mechanical Maintenance Technician
Anglian Water Services Ltd —Letchworth
- £35,360 - £47,840 a year
- Overtime
- Maintenance
- Mechanical knowledge
- Annual leave
6d
Test Technician (PU)
Red Bull Technology Group —Milton Keynes
- Full-time
- Microsoft Office
- IT
7d

I want to receive the latest job alerts for support technician in cranfield, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support technician jobs near cranfield, bdf

Support Technician

Jonas Software -
Milton Keynes

Apply Now

Job details

Full-time

Qualifications

IT support
Root cause analysis
Communication skills
Help desk

Full job description

Job Description:

Support Technician

MWC Partners are the UK’s leading independent reseller of Cegid Retail, the omnichannel POS solution for fashion and specialty retail.

Our services range from supporting feasibility studies and system design through to functional requirement workshops, system configuration, hardware procurement, and comprehensive testing ahead of installation and ongoing support.

In addition to delivering these services across the Cegid community, we also provide hardware procurement and installation for other leading POS platforms, including LS Retail, Microsoft Dynamics 365, and Retail-J.

We are also specialists in retail payments technology, with deep expertise in integrating point-of-sale software with payment systems for global payment service providers—all backed by our commitment to service excellence.

About the role

We’re looking for a proactive Support Analyst to join our growing team. You’ll be the first point of contact for customers, helping resolve technical issues and ensuring their retail systems operate smoothly.

This is a fast-paced, customer-facing role where you’ll take ownership of issues and see them through to resolution.

Key responsibilities

Act as the first point of contact for technical support queries via phone and email
Diagnose and resolve hardware, software, and network issues
Log and manage support tickets, ensuring all key information is captured
Take ownership of issues through to resolution, keeping customers updated
Escalate complex issues to internal teams with clear and detailed handovers
Monitor Service Level Agreements (SLAs) and proactively manage risks
Deliver a high standard of customer service at all times
Identify recurring issues and support root cause analysis
Ensure compliance with health and safety standards
Participate in an on-call rota which is- 1 in 3 weeks of evening on-call and 1 in 6 weekends.

What we’re looking for

Excellent written and verbal communication skills
Strong problem-solving ability
Ability to work independently and under pressure
Experience with Microsoft OS and Office applications
Awareness of the retail environment
Experience in a helpdesk or IT support environment would be advantageous.

Business Unit:

MWC Partners Ltd

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

Career Site:

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

IS THIS YOU?

Apply Now

Refine Your Search

support technician jobs in cranfield, bdf

Support Technician

Junior IT Support Technician

Bioresources Technician- Water Recycling

Laboratory Technician

SMART Repair Technician

Electrical Asset Technician

Maintenance Technician

Mobile Technician Level 2 or 3 - Bedford (Mon-Fri)

Mechanical Maintenance Technician - Bioresources

Machining Technician

Electronics Technician (Event Support)

Service Technician

AD Laboratory Technician

Repair Technician

Motor Vehicle Prep Technician

Crankcase Oil Mist Detection Specialist

Pharmacy Technician

Mechanical Technician

Mechanical Maintenance Technician

Test Technician (PU)

I want to receive the latest job alerts for support technician in cranfield, bdf

Related Searches

Explore jobs in more locations

Job Description:

Support Technician

Business Unit:

Scheduled Weekly Hours:

Number of Openings Available:

Worker Type:

Career Site:

More About Jonas Software:

IS THIS YOU?

Jobseeker tools

Employer Tools

Browse

Stay Connected