Technical advisor Work, Jobs in Cranfield, Bdf (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
QHSE Advisor
Framatome —Cranfield
- Full-time
- Presentation skills
- No travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Senior Technical Writer
Eckoh —Hemel Hempstead
- From £60,000 a year
- Full-time
- Hybrid work
- English
- Driving
- APIs
- Free parking
- Life insurance
Quick apply
1d
UK NACE Technical Security Advisor
FCDO Services —Hanslope
- £48,801 a year
- Full-time
- Engineering
- Presentation skills
- Communication skills
1d
Technical Service Desk Advisor
Ricoh —Northampton
- Communication skills
8d
Senior Systems Manager - Data
Silverstone —Silverstone
- Full-time
- Azure
- SQL
- AWS
Quick apply
7d
Senior Environmental Advisor
M Group —Stevenage
- No degree
- In-person
- Annual leave
- Employee assistance programme
Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
8d
Electrical Technical Advisor (Solution Architect)
ABB Limited —Saint Neots
- Remote
- Sales
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Beauty Advisor/Artist Beauty Advisor
Estee Lauder —Milton Keynes
- Weekend availability
- Customer service
Technical Advisor - 12 months fixed term contract
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
- IT
1d
Team Lead-Data Engineering
Eckoh —Hemel Hempstead
- Up to £100,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- AWS
- Free parking
- Work from home
Quick apply
14d
Customer Targeting Analyst
Barclays —Northampton
- SQL
- Machine learning
- Continuous improvement
3d
Principal Data Engineer
Eckoh —Hemel Hempstead
- From £75,000 a year
- Full-time
- Hybrid work
- SQL
- AWS
- AI
- Free parking
- Work from home
Quick apply
14d
Student Advisor
The Bedford College Group —Kettering
- £27,717 - £32,515 a year
- Part-time
- English
- Administrative experience
- Organisational skills
3d
Partner Consultant
Xero —Milton Keynes
- Full-time
- Hybrid work
- Sales
- Accounting
Senior HSE & Training Manager
Atlas Workplace Services —Milton Keynes
- £55,000 - £60,000 a year
- Microsoft Word
- Microsoft Excel
- Analysis skills
Quick apply
UX Researcher
Barclays —Northampton
- Presentation skills
- Continuous improvement
- AI
7d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

technical advisor jobs in cranfield, bdf

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

QHSE Advisor

Contact Centre Advisor (Night Shift)

Senior Technical Writer

UK NACE Technical Security Advisor

Technical Service Desk Advisor

Senior Systems Manager - Data

Senior Environmental Advisor

Product Support Engineer / Technical Advisor

Electrical Technical Advisor (Solution Architect)

Beauty Advisor/Artist Beauty Advisor

Technical Advisor - 12 months fixed term contract

Team Lead-Data Engineering

Customer Targeting Analyst

Principal Data Engineer

Student Advisor

Partner Consultant

Senior HSE & Training Manager

UX Researcher

Senior Account Manager

I want to receive the latest job alerts for technical advisor in cranfield, bdf

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