We are currently recruiting a Fee Earning Assistant to work alongside one of our Directors, managing a busy residential conveyancing caseload.
The successful Candidate will have a minimum of 1 years' experience working on conveyancing matters and be confident in all aspects of residential conveyancing.
The role is fully office based. Hybrid/working from home options are not available for this role.
The role is permanent, full time, 8.30am-5.00pm, Monday to Friday.
The Role
To support the Fee Earner by providing legal assistance to conveyancers and clients.
Key Objectives
- To assist Fee Earner in the management of caseload by actioning legal procedures as directed.
- To assist Fee Earner in the management of caseload by dealing with file related queries either face to face or by telephone.
- To assist Fee Earner in the processing of matters on a timely and cost-effective basis.
- To support Fee Earner in the maintenance of files by effective file management.
- To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner.
- To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary
- To use the correct procedures and systems in order to manage cases effectively and in accordance with the company’s standards and legal requirements.
- To improve and enhance the company’s client base by effective liaison with existing clients.
- To manage own work allocation, productivity and quality of work with minimum supervision.
- To comply with all, company policies and procedures
- To ensure our clients received the best possible service at all times
- To ensure our introducers of business receive the best possible service at all times.
Key Responsibilities
- Linking post to client
- Using Case Management/Ledger Systems
- Verifying client identification in accordance with company Laundering Policy Guidelines.
- Opening Files issuing initial documentation/client care forms.
- Reviewing files ready for archiving/closing files.
- Ensuring all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day.
- Produce contract documentation in accordance with the company procedure and policy
- Raise pre-contract enquiries
- Order searches
- Generally, assist the Fee Earner with file progression with their input and guidance.
PERSONAL QUALITIES
Managing Yourself
- Self-motivated and able to organise own work with minimum supervision.
- Copes effectively in demanding circumstances.
- Good time management, adopting a flexible approach to work.
- Demonstrates persistence and commitment to completing tasks and objectives.
- Delivers work output to the required standard.
- Pays attention to detail and quality of work.
- Demonstrates a commitment to improving working practices and supports company plans and policies.
Competitive salary dependant on experience
NEST pension
Career development
Experience:
- conveyancing: 1 year (required)
Work Location: In person
