Customer experience manager Work, Jobs in Craven Arms, Shr (with Salaries)

Key Accounts Administrator
Commercial Vehicle Linings Ltd. —Craven Arms
- From £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
1h
Internal Communications Manager
Connexus —Craven Arms
- Up to £43,462.50 a year
- Full-time
- Hybrid work
- Marketing
- Travel
- SharePoint
12d
Contracts Manager
Connexus —Craven Arms
- £51,927.91 a year
- Full-time
- Hybrid work
- Customer service
- Contracts
- Communication skills
6d
Customer Experience Centre Team Manager
Belron —Cardington
- Up to £40,000 a year
- Full-time
- Remote
- Customer service
- IT
- Leadership
2d
Quality Control Manager - Textiles and Soft Furnishings
Penny Morrison Ltd —Presteigne
- £35,000 - £37,000 a year
- Full-time
- Supervising experience
- Quality control
- Organisational skills
Quick apply
8d
Local Service Manager
Sanctuary Supported Living —Shrewsbury
- £38,493 - £40,521 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
Quick apply
Facilities Manager
National Trust —Shrewsbury
- £34,437 a year
- Weekend availability
- Leadership
- Free parking
- Employee assistance programme
10d
Customer Success Manager
HM Revenue and Customs —Telford
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Work from home
13d
Expert Recruitment & Governance Officer
Premier Medical Group —Ludlow
- £25,125 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Store Manager
Domino's —Ludlow
- £32,000 - £34,000 a year
- Weekend availability
- In-person
- Leadership
- Paid training
- Annual leave
Quick apply
6d
Customer Advisor
Boots —Shrewsbury
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Project Manager
HTL WINDOWS & DOORS LIMITED —Bridgnorth
- Full-time
- Project management
- In-person
- Communication skills
- Annual leave
Quick apply
9d
Food & Beverage Assistant
English Heritage —Craven Arms
- £12.90 an hour
- English
- Employee assistance programme
- Employee discount
Account Manager – Poultry Water Equipment & Systems
Agri Management Solutions Ltd —Hereford
- £35,000 - £45,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
6d
Project Manager
Avove —Shrewsbury
- £55,000 - £65,000 a year
- Full-time
- Civil engineering
- Contracts
- Agile
- Annual leave
- Employee assistance programme
Quick apply
7d
Service & Project Coordinator (Technical Support)
Reeco Automation Ltd —Newtown
- £29,000 - £35,500 a year
- Overtime
- Maintenance
- Microsoft Office
- Contracts
- Free parking
- Flexitime
Quick apply
7d
Duty Manager
Shropshire Community Leisure Trust —Shrewsbury
- £27,839.67 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Leadership
- Employee assistance programme
10d
Sales Account Manager (Interior design & Contract curtain fabrics)
Premier Voile —Shrewsbury
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Quick apply
2d
Scheme Manager - Part Time
Sanctuary Group —Dawley
- £10,566 a year
- Part-time
- Travel
- Annual leave
- Employee discount
Quick apply
Account Manager – Agricultural & Horticultural Irrigation Equipment & Systems
Agri Management Solutions Ltd —Hereford
- £35,000 - £45,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
6d

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Key Accounts Administrator

Commercial Vehicle Linings Ltd.
Craven Arms

Quick apply

Job details

Full-time
From £27,500 a year
1 hour ago

Qualifications

Sales support
Microsoft Excel
Microsoft Outlook
Customer service
Organisational skills
Commercial driving
Account management

Full job description

Key Accounts Administrator (Conversions)

About us:

CVL is a family-run supplier to the commercial vehicle industry. Our ambition is to be a market-leading converter for SMEs and fleets of up to 200 vehicles. As one of few bott UK Service Partners, a fantastic technical team and with 40 years within the commercial vehicle space, we are well-positioned to expand this department. We're proud of what we do, and our reputation is something we protect at all costs. We aim to deliver the best customer service anywhere in the commercial vehicle space.

The role:

As part of our growth, we're looking for a Key Accounts Administrator to join the team. This role sits at the heart of the customer experience at CVL: you're the thread running from first enquiry through to aftersales care, including warranties. It's a role for someone who genuinely enjoys variety, and takes real satisfaction in seeing a job through from start to finish.

You'll work closely with our sales and operations teams, and directly alongside our current Key Account Manager, learning the accounts and the business as you go. Over time, there's a clear path to develop this role into a Key Accounts Manager position as you build your knowledge of our customers, products, and processes.

What you'll do:

Quoting: preparing customer quotes and proactively following them up, rather than letting them go cold
Specifications: producing accurate specification documents for bespoke conversions and fitouts
Purchasing: placing and tracking orders with suppliers to keep jobs on schedule
Scheduling: coordinating work through the workshop in line with customer timelines and operational capacity
Customer liaison: being a reliable, friendly point of contact for customers throughout their project, managing expectations honestly along the way
Supplierliaison: building working relationships with suppliers to keep things moving and resolve issues quickly
Aftersales care: handling queries and warranty matters after a vehicle has left us, making sure customers feel looked after long after the sale
Problem solving: spotting where something's about to go wrong (a delayed part, a scheduling clash, a customer with a question) and getting ahead of it

No two days will look quite the same, but you'll always be the person holding the thread between what the customer needs and what the business is delivering.

What you'll bring:

Experience in a customer service, sales support, account management, or administrative role, ideally somewhere with a similar mix of customer contact and operational coordination
Strong organisational skills and the confidence to manage your own workload and priorities without being told what to do next
Comfort with numbers and detail, quotes and specifications need to be accurate
Clear, confident communication, on the phone, in writing, and face to face
A genuine curiosity about how things work and how to solve problems, rather than just following a script
Resilience and a level head when juggling multiple live jobs at once
Proficiency with standard office software (Excel, Outlook, etc.); experience with CRM or quoting is a bonus but not essential

Pay: From £27,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in craven arms, shr

Key Accounts Administrator

Internal Communications Manager

Contracts Manager

Customer Experience Centre Team Manager

Quality Control Manager - Textiles and Soft Furnishings

Local Service Manager

Facilities Manager

Customer Success Manager

Expert Recruitment & Governance Officer

Store Manager

Customer Advisor

Project Manager

Food & Beverage Assistant

Account Manager – Poultry Water Equipment & Systems

Project Manager

Service & Project Coordinator (Technical Support)

Duty Manager

Sales Account Manager (Interior design & Contract curtain fabrics)

Scheme Manager - Part Time

Account Manager – Agricultural & Horticultural Irrigation Equipment & Systems

I want to receive the latest job alerts for customer experience manager in craven arms, shr

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