client services Work, Jobs in crayford, ken (with Salaries)

Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Beauty Display Merchandiser L1
eXPD8 —Greenhithe
- £12.85 an hour
- Part-time
- Merchandising
- Communication skills
- Referral programme
2d
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
17h
Luxury Sales Professional - Bluewater
Chisholm Hunter Ltd —Greenhithe
- £12.71 an hour
- Full-time
- Sales
- Merchandising
- Retail sales
- Employee discount
Quick apply
Hire / Sales Controller
Selwood Limited —Dartford
- £35,986 a year
- Microsoft Outlook
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Recovery service facilitator
Mind in Bexley —Bexleyheath
- £26,874 a year
- Full-time
- Working with children
- Mentoring
- In-person
- Employee discount
- Sick pay
Quick apply
3d
Project Support - Dartford
Semperian Group —Dartford
- Up to £41,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
- Annual leave
Kennel hand assistant Canine welfare
Gables Pet Parlour —Swanley
- £13 - £15 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Heavy lifting
- Relocation assistance
- Annual leave
Quick apply
Service Desk Administrator
Advantos Services —Crayford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
Weekend VCA
DNAVetcare —Dartford
- Up to £28,000 a year
- Weekend availability
8d
Veterinary Care Assistant
DNAVetcare —Dartford
- Up to £28,000 a year
- Weekend availability
Training Coordinator
Shreeji Training Ltd —Rainham
- £13 an hour
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Computer skills
- Work from home
- Sick pay
Quick apply
2d
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Warehouse Administrator
CCT WORLDWIDE —Gravesend
- £28,000 - £35,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
Quick apply
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Route Planner
Action Roadways —Erith
- £35,000 - £40,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
2d
Service Advisor
FM Conway —Dartford
- Full-time
- Employee discount
Quick apply
Security Officer
BidvestNoonan —Swanley
- £13 an hour
- Full-time
- Computer literacy
- Communication skills
Quick apply

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Client Resident Liaison Officer - Social Housing

Sureserve -
Dartford

Quick apply

Job details

£28,000 - £32,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

client services jobs in crayford, ken

Client Resident Liaison Officer - Social Housing

Client Services Coordinator

Beauty Display Merchandiser L1

Helpdesk Support Officer

Luxury Sales Professional - Bluewater

Hire / Sales Controller

Recovery service facilitator

Project Support - Dartford

Kennel hand assistant Canine welfare

Service Desk Administrator

Visa Documentation Agent

Weekend VCA

Veterinary Care Assistant

Training Coordinator

Customer Support Coordinator – Available NOW!

Warehouse Administrator

Travel Consultant

Route Planner

Service Advisor

Security Officer

I want to receive the latest job alerts for client services in crayford, ken

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