contract manager Work, Jobs in crayford, ken (with Salaries)

Customer Experience Manager (B2B) - Logistics & Fulfilment
The Growth Foundation —Tonbridge
- £35,000 - £40,000 a year
- Hybrid work
- AI
Quick apply
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
6d
Commercial Contracts Manager
Currys —London
- Full-time
- Hybrid work
- Continuous improvement
- Contracts
- Negotiation
- Annual leave
Immigration Manager
Synapri —London
- £350 - £400 a day
IFM Contract Manager
Sodexo —London
- £58,000 - £60,000 a year
- Monday to Friday
- University
- Annual leave
Quick apply
10d
Administrator
Mears Group —Dartford
- Up to £27,583 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
2d
Hard FM Contract Manager
Rydon —Sidcup
- £55,000 - £60,000 a year
- Full-time
- Remote
- Maintenance
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
8d
Operations Manager
Ground Control —Dartford
- Full-time
- Engineering
- Business development
- Project management
- Annual leave
- Life insurance
Quick apply
3d
Exams Change Manager
British Council —London
- £38,820 - £46,100 a year
- Remote
- English
- Project management
- Computer networking
13d
Contract Manager
paretofm —London
- £48,000 a year
- Contracts
- Leadership
Assistant Office Manager
Skanska —Gravesend
- Oracle
- ERP systems
- Microsoft Office
- Bereavement leave
1d
Contract Admin – KCL
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
QC Inspector
Sureserve —Dartford
- £38,000 - £42,000 a year
- Travel
Quick apply
Operations Manager
Aspens —Dartford
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Computer skills
- Leadership
Business Development Manager
Powerforce —Dartford
- £32,000 - £36,800 a year
- Full-time
- Sales
- Business development
- Organisational skills
- Health & wellbeing programme
- Annual leave
Regional Contract Manager
Kudos Services —London
- Up to £60,000 a year
- Full-time
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
9d
Building Manager - Old Town Hall, Bromley
Savills Management Resources —Bromley
- £40,000 - £45,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Operations Manager
Accent Catering Services Ltd —London
- £55,000 - £60,000 a year
- Full-time
- Food service
- Contracts
- IT
- Employee assistance programme
- Employee discount
Quick apply
Facilities Manager – London
World Team USA —London
- Maintenance
Construction Project Manager - FTC 24 months
Bauer Media Outdoor —Dartford
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Project management
- Leadership
- Annual leave
- Employee discount
Quick apply

I want to receive the latest job alerts for contract manager in crayford, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

contract manager jobs near crayford, ken

Customer Experience Manager (B2B) - Logistics & Fulfilment

The Growth Foundation
Tonbridge

Quick apply

Job details

£35,000 - £40,000 a year

Qualifications

Logistics
B2B
AI

Full job description

About our client

Our client is a fast-growing logistics, fulfilment and technology group serving a portfolio of B2B customers - from scaling D2C brands through to established multi-channel businesses. They combine operational excellence with AI-driven technology to help their customers grow, and they're now expanding their Customer Experience team to drive deeper commercial relationships across their account base.

The opportunity

This is a B2B account management and growth role - not a customer service or ticket-handling position. You'll own a portfolio of business customers, build relationships with founders, directors and senior stakeholders, and be directly accountable for revenue growth, retention and account expansion.

If you're commercially driven, energised by hitting targets, and motivated by directly influencing your earnings through a performance-related bonus, this is worth a closer look.

What you'll be doing

Revenue growth & commercial development

Drive upsell, cross-sell and expansion across your portfolio of B2B accounts
Identify opportunities to grow customer spend across fulfilment, manufacturing, technology and AI services
Build and own account growth plans focused on customer lifetime value
Lead commercial conversations including renewals, pricing and contract expansions

Strategic relationship management

Act as the primary strategic point of contact for a portfolio of B2B clients
Partner with founders and senior stakeholders to understand their growth plans and translate them into commercial opportunities
Run regular account reviews, manage retention risks proactively, and keep customers aligned with the roadmap

Onboarding & implementation (shared team ownership)

Contribute to the CX team's shared ownership of new customer onboarding - from sales handover through go-live and the hypercare period (up to 45 days post go-live)
Coordinate across Operations, Tech, AI, Sales and Customer Ops to deliver on-schedule go-lives
Manage expectations, flag risks early, and ensure smooth transitions into steady-state account management

AI, technology & operational alignment

Help customers adopt AI and tech capabilities that improve their performance, visibility and scalability
Translate customer feedback into product, operational and technology improvements

What our client is looking for

Proven background in Client Services, Customer Success, Account Management or Strategic Partnerships - ideally B2B and within logistics, fulfilment or supply chain
Genuine commercial mindset with a track record of upsell, cross-sell and renewal conversations with senior decision-makers
Strong stakeholder management at founder and director level
Experience contributing to customer onboarding / implementation, working cross-functionally across operations, tech and commercial teams
Comfortable with data, KPIs, and managing multiple accounts and projects concurrently
Understanding of operational, technology and AI-driven business solutions

KPIs you'll be measured on

Revenue growth within existing accounts • Upsell & cross-sell revenue • Net Revenue Retention (NRR) • Customer retention & churn reduction • Customer Lifetime Value growth • NPS • Onboarding milestone adherence & go-live success • Time to Value • AI & technology adoption across accounts

The package

Salary: Circa £40,000 (DOE)
Performance bonus - weighted heavily towards commercial outcomes (upsell, cross-sell, KPI achievement)
Hybrid working: 3 days in the office near Maidstone, Kent / 2 days from home
Plus a wider benefits package

Our client is an equal opportunities employer and welcomes applications from all backgrounds.

Quick apply

Refine Your Search

contract manager jobs in crayford, ken

Customer Experience Manager (B2B) - Logistics & Fulfilment

Programme Manager (Contract)

Commercial Contracts Manager

Immigration Manager

IFM Contract Manager

Administrator

Hard FM Contract Manager

Operations Manager

Exams Change Manager