Head of customer service Work, Jobs in Crayford, Ken (with Salaries)

Senior Credit Controller
CST Training LTD —Bexley
- £35,000 a year
- Full-time
- Data entry
- Communication skills
- Free parking
- Work from home
Quick apply
4d
Head Of Operations
Medirest —Dartford
- £65,000 a year
- Management
- Hotel
- Leadership
- Employee discount
10d
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
3d
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
1d
Assistant Property Manager
The Acorn Group —Bromley
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
2h
Commercial Director
Pinnacle Group —London
- £100,000 - £120,000 a year
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
7d
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
4d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Account Executive
Commusoft —London
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
Head of Creative
Schuh —London
- Full-time
- Employee assistance programme
- Employee discount
Head of Retail
InPost UK —London
- Hybrid work
- Salesforce
- Negotiation
Quick apply
7d
Resident Engagement Manager
Pinnacle Group —London
- £35,000 - £40,000 a year
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Block Manager
The Acorn Group —Bromley
- Up to £45,000 a year
- Full-time
- Microsoft Office
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
Parking Services Manager
Maidstone Borough Council —Maidstone
- £61,077 - £69,351 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Free parking
- Work from home
3d
Community Manager
PEI Group —London
- Presentation skills
- Organisational skills
- Communication skills
Head of Event Operations, EMEA
PEI Group —London
- Customer service
- Leadership

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Senior Credit Controller

CST Training LTD -
Bexley

Quick apply

Job details

Permanent | Full-time
£35,000 a year
4 days ago

Benefits

Free parking
Additional leave
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
On-site parking

Qualifications

Accounting software
Xero
Data entry
HubSpot
Communication skills

Full job description

Job Overview

CST Training Ltd are looking to recruit an experienced and charismatic credit controller to ensure the cash owing from both consumers and businesses is received in a timely manner. CST Training Ltd is a thriving company and we are looking for a suitable individual who has thecharacteristicsand skills to help us continue to grow. The ideal candidate would be an excellent negotiator who has the ability to strike a rapport with even the toughest of customers. The ability to speak to a variety of people in varying dispositions is just one of the skills necessary to succeed in this role

Responsibilities for Credit Controller

Notify debtors by statement, email, or telephone call of upcoming or outstanding invoices
If applicable, negotiate payment terms with debtors
Experience of using a CRM (HubSpot) to make notifications of interactions in relation to payments or consumer intentions
Reply promptly to customer's questions and concerns either by phone or email
Initiate legal action against debtors who evade or refuse repayment according to the terms and conditions
Alert the Head of Resources of irreconcilable debts, as in the case of bankruptcy, to be written off
Arrange for account statements to be forwarded to brokers and similar customers each month as a minimum, updating records when necessary
Produce monthly reports of outstanding debts
Liaise with sales, customer services and admin teams in relation to unpaid invoices and take appropriate action.
If applicable, negotiate payment terms with debtors
Alert the Head of Resources of irreconcilable debts, as in the case of bankruptcy, to be written off
Tenacity in chasing every overdue payment and not to concentrate all efforts on a single invoice. Maintaining frequent and persistent contact with late payers and ensuring they are aware of the infringement.
Commitment to continually learn new and innovative ways to maintain and improve current processes in their work.
Understanding the importance of cash flow and an ability to disseminate any potential payment details/ delays to the management team
The ability to build strong relationships internally and externally with customers
Experience of credit checking a customer before agreeing to trade on credit terms

Experience Overview for Credit Controller

Ability to work independently with minimal supervision to accomplish organisational goals and objectives
Advanced technology skills, including data entry and internet research using a computer and a willingness to learn and implement new methods of working.
Excellent verbal communication skills, especially a courteous yet firm speaking voice
Impeccable attention to detail
Ability to thrive under pressure and adhere to constant and challenging deadlines
Proven track record of negotiating payments and handling disputed charges
Familiarity with computer software programs to analyse payment patterns and enter
A desire to progress into a more senior finance role within the organisation. This role provides an opportunity to contribute to the wider accounting function which the company would fully support with both internal and external training and development.

Company Values

Respect and fairness
Trust and integrity
Growth mindset
Teamwork
Employee engagement and opportunities for advancement
Communication and transparency
Diversity
Results

Benefits

23 days (27 days after 6 months of employment) plus usual bank holidays
Opportunities for professional development
Performance recognition and ad hoc rewards. Subject to any performance issues and at the discretion of the employee's line manager and subject to the company being in profit for the previous financial year.
Pension scheme
Cycle to work scheme
Nursery Scheme
Free Parking

Job Types: Permanent, Full-time

Pay: £35,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in crayford, ken

Senior Credit Controller

Head Of Operations

Talent Development Partner

Head of Enforcement

Head of Customer Operations

Assistant Property Manager

Customer Service Executive - Full Time

Commercial Director

Head of Customer Service (12 months contract)

Head of Customer Value

Head Of Customer Experience

Account Executive

Head of Client Services

Head of Creative

Head of Retail

Resident Engagement Manager

Block Manager

Parking Services Manager

Community Manager

Head of Event Operations, EMEA

I want to receive the latest job alerts for head of customer service in crayford, ken

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