Customer success manager Work, Jobs in Crewe, Chs (with Salaries)

Customer Success Manager (CSM)
Delta Capita —Wrexham
- Full-time
- Hybrid work
- Financial services
Quick apply
Business Development Manager (BDM) - Crewe - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Crewe
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Branch Manager
Travis Perkins —Crewe
- Weekend availability
- Sales
- Communication skills
- Employee discount
Partnership Manager
Converge Technology Solutions —Stafford
- Full-time
- IT
- Communication skills
Telecoms Commercial Growth Manager
Clear Business —Sale
- £47,500 - £57,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Account Manager - SME
Radius Limited —Crewe
- Full-time
- Employee assistance programme
Quick apply
14d
Business Development Manager (BDM) - Nantwich - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Nantwich
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Counter Manager - Stoke Festival Park
Benefit Cosmetics UK —Stoke-on-Trent
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Retail Customer Service Site Assistant Manager
THE KAY GROUP -Winsford Gateway Service Station, CW7 3QF —Winsford
- £27,500 - £28,500 a year
- Weekend availability
- Computer literacy
- Organisational skills
- In-person
- Employee discount
Quick apply
2d
Business Development Executive
Service Innovation Group UK —Stoke-on-Trent
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Customer Account Manager
Unipart —Crewe
- Up to £32,750 a year
- Hybrid work
- Customer service
- Data analysis skills
- Analysis skills
- Employee assistance programme
Quick apply
3d
Customer Service Administrator
Freshview Foods Ltd —Stoke-on-Trent
- £13.40 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- English
- Employee discount
- Referral programme
Quick apply
11d
Deputy Manager
Iceland —Stoke-on-Trent
- £31,000 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Leasing / Lettings Associate
Ascend Properties —Sale
- Up to £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
7d
Assistant Manager
The Fragrance Shop —Chester
- £11.92 - £12.85 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
Customer Success Manager
Metropolis —Stockport
- £35,000 - £40,000 a year
- Salesforce
- Data analysis skills
- No experience needed
- Life insurance
Quick apply
ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Customer service
- Organisational skills
- Leadership
Quick apply
Business Development Manager
Somerford Equipment Limited —Sandbach
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
8d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Sandbach
- £3,800 a month
- Full-time
- Sales
Quick apply
Store Manager
Card Factory —Winsford
- £29,859 a year
- Full-time
- Leadership
- Communication skills
13d

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customer success manager jobs near crewe, chs

Customer Success Manager (CSM)

Delta Capita -
Wrexham

Quick apply

Job details

Full-time

Qualifications

Regulatory reporting
Customer relationship management
Financial services
SaaS

Full job description

As a Customer Success Manager (CSM) within our Report Hub Team, you will own and grow relationships with key financial services clients, supporting their regulatory reporting operations and acting as a trusted advisor across support, product, and technology teams.

This role combines client engagement, problem-solving, and service improvement giving you direct exposure to complex financial ecosystems and high-impact client interactions.

Why Join Us

Work with Global financial institutions on critical regulatory reporting
High visibility role with direct client ownership
Exposure to product, technology, and regulatory change
Opportunity to shape service improvements and influence product direction
Collaborative, global working environment
Clear progression into Product, Technology or Client Lead Roles.

Your Responsibilities

Client Ownership

Primary contact for assigned clients
Build strong relationships and understand client needs
Act as client advocate internally

Client Support & Escalation

Manage complex production issues and escalations
Coordinate with Product, Tech, and Integration teams
Ensure timely and high-quality resolution

Service Delivery

Deliver service reviews and performance reporting
Maintain accurate documentation and case oversight
Drive proactive engagement with clients

Continuous Improvement

Identify service and process improvements
Contribute to strategic initiatives and projects
Share knowledge and drive team development

Qualifications:

Experience in client relationship management, client support, or service delivery within financial services (typically 4–6+ years)

Nice To Have

Experience with regulatory reporting (EMIR, SFTR, MiFID )
Understanding of data flows and system integrations
Experience working with SaaS or platform-based solutions

How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent role based in Wrexham with hybrid working. As the selection and interview process is ongoing, please submit your application as soon as possible. If your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for UK is mandatory.

Who We Are: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services.

Our 3 offerings are:

Managed Services

Consulting & Solutions
Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.

Quick apply

Refine Your Search

customer success manager jobs in crewe, chs

Customer Success Manager (CSM)

Business Development Manager (BDM) - Crewe - Circa 41k Package- 53k OTE Uncapped

Branch Manager

Partnership Manager

Telecoms Commercial Growth Manager

Account Manager - SME

Business Development Manager (BDM) - Nantwich - Circa 41k Package - 53k OTE Uncapped

Counter Manager - Stoke Festival Park

Retail Customer Service Site Assistant Manager

Business Development Executive

Customer Account Manager

Customer Service Administrator

Deputy Manager

Leasing / Lettings Associate

Assistant Manager

Customer Success Manager

ZARA CHESTER SECTION MANAGER

Business Development Manager

JUNIOR SALES ADVISOR

Store Manager

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