Field support specialist Work, Jobs in Crewe, Chs (with Salaries)

Field Support Specialist
FOODHUB —Stoke-on-Trent
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
7d
First Response Restoration Technician
Trinity Claims —Warrington
- From £25,500 a year
- Communication skills
- Annual leave
- Life insurance
Quick apply
E-commerce Listings & Online Sales Specialist
Secure Data Recycling —Macclesfield
- £25,000 a year
- Call to connect
- Organisational skills
- Communication skills
- Free parking
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Referral programme
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Annual leave
Training Assessor
IPSUM —Stoke-on-Trent
- Full-time
- Mentoring
- Training & development
- Communication skills
- Annual leave
Quick apply
Specialist Payroll
Sibelco —Talke
- Temporary
- English
- Bachelor's degree
- No degree
Quick apply
Quality and Governance Specialist - Patient Experience
Spire Healthcare —Wrexham
- Part-time
- Microsoft Powerpoint
- Writing skills
- Analysis skills
- Annual leave
14d
Retentions Support Coordinator
Bioidentical Hormone Therapy Ltd —Stockport
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
Quick apply
12d
Procurement Buyer
Solus Accident Repair Centres —Warrington
- £30,000 - £40,000 a year
- Full-time
- Remote
- Negotiation
- Analytics
- Employee discount
Mechanical Assembly Operative
Forwessun International Ltd. —Liverpool
- From £12.71 an hour
- Overtime
- Computer literacy
- Travel
- Computer skills
- Free parking
Quick apply
Quote Specialist Uniphar Medtech UK Ltd
Uniphar Medtech UK Limited —Macclesfield
- English
- Business development
- Continuous improvement
Quick apply
7d
Territory Manager
Avidity —Warrington
- Up to £29,000 a year
- Full-time
- Merchandising
- Time management
- Annual leave
- Sick pay
5d
Product Manager
Waters Corporation —Wilmslow
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Data analysis skills
ANDT Specialist SME
Altrad —Warrington
- Schematics
- English
- Analysis skills
Quick apply
1d
Field Technician
SOCOTEC UK & Ireland —Altrincham
- Full-time
- Hybrid work
- Laboratory experience
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Mobile Service Technician - North West UK
Specialist Health Solutions Group —Stoke-on-Trent
- £40,000 a year
- Monday to Friday
- Maintenance
- Profit sharing
- Employee discount
Teaching Assistant - Specialist Independent School
Physis Care —Whitchurch
- From £22,634 a year
- Full-time
- Experience working with children
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Technical Specialist- Chemistry
Smithers MDT —Shrewsbury
- Presentation skills
- Leadership
- Communication skills
- Annual leave
Quick apply
Treatment Coordinator
Hale Barns - The Square Dental —Hale Barns
- £15 an hour
- Full-time
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
6d

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field support specialist jobs near crewe, chs

Field Support Specialist

FOODHUB -
Stoke-on-Trent

Quick apply

Job details

Full-time
£34,258 a year
7 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

field support specialist jobs in crewe, chs

Field Support Specialist

First Response Restoration Technician

E-commerce Listings & Online Sales Specialist

Field Support Engineer - ITS

Service Co-ordinator

Training Assessor

Specialist Payroll

Quality and Governance Specialist - Patient Experience

Retentions Support Coordinator

Procurement Buyer

Mechanical Assembly Operative

Quote Specialist Uniphar Medtech UK Ltd

Territory Manager

Product Manager

ANDT Specialist SME

Field Technician

Mobile Service Technician - North West UK

Teaching Assistant - Specialist Independent School

Technical Specialist- Chemistry

Treatment Coordinator

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