customer service manager Work, Jobs in crewe (with Salaries)

Assistant Store Manager
Tapi —Crewe
- Full-time
- Driving
- Employee assistance programme
- Employee discount
Business Development Manager (BDM) - Crewe - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Crewe
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Starbucks Manager
EG Group —Crewe
- £31,500 - £32,750 a year
- Weekend availability
- Hospitality
- Management
- Employee assistance programme
- Employee discount
Customer Service Team Leader
THG Ingenuity —Northwich
- Full-time
- Leadership
13d
Cafe Team Leader
Tesco UK —Crewe
- £14.12 an hour
- Full-time
- Hospitality
- Customer service
- Café
2d
Assistant Manager
KwikFit —Crewe
- Full-time
- Employee assistance programme
- Employee discount
Customer Success Team Leader - Mercedes Benz
LSH Auto —Stockport
- £51,600 a year
- Customer service
- Leadership
- Communication skills
- Referral programme
Quick apply
14d
Business Development Manager (BDM) - Nantwich - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Nantwich
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Centricity Manager
Radius Limited —Crewe
- Full-time
- Spanish
- Customer service
- Salesforce
Quick apply
Final Mile Territory Manager
Evri —Crewe
- £35,500 - £41,000 a year
- Remote
- Analysis skills
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Transport Manager
Farmfoods —Appleton Thorn
- £48,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
6d
Centre Manager
Halfords —Stoke-on-Trent
- £32,957 - £50,312 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
Counter Manager - Stoke Festival Park
Benefit Cosmetics UK —Stoke-on-Trent
- Weekend availability
- Management
- Sales
- Annual leave
- Referral programme
Store Manager
H.Samuel —Northwich
- Full-time
- Employee discount
Assistant Manager
Starbucks —Nantwich
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Club Manager | Premium Wellness & Recovery
The Heat Club —Trafford
- From £35,000 a year
- Full-time
- Hospitality
- Management
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Customer Experience Team Manager
Beauty Works —Cheadle
- Overtime
- Management
- Customer service
- Hair styling
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Experience Duty Manager
ATG Entertainment Limited —Stoke-on-Trent
- £29,161.60 a year
- Part-time
- Sales
- Organisational skills
- IT
2d
ACCOUNT MANAGER
JD Doors Ltd —Winsford
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Data analysis skills
- Travel
Quick apply
12d

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customer service manager jobs near crewe

Assistant Store Manager

Tapi -
Crewe

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Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving

Full job description

Job details

Posted 08 May 2026

Salary OTE £34,000

LocationCrewe

Job type Permanent Full-Time

DisciplineIn-Store Roles

Reference003062

We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business.

If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today.

Your Responsibilities

Work together with your store team to “wow” our customers at every turn.
Deputise for the Store Manager across all Store operations.
Assist in the management of the store including sales targets and team motivation.
Support and train the team to succeed and deliver the “Tapi difference”.
Support the Store Manager to induct new Tapi colleagues.
Drive sales to meet and exceed your personal sales targets.
Deliver outstanding service to all customers – surpassing their expectations.
Assist the Store Manager in the excellent appearance of the store and actively support promotional changes.
Handle customer complaints in difficult situations.
Ensure we always exceed customers’ expectations to encourage recommendations and repeat business.
Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business.
Regularly use Tapi technology to input customer order details accurately and to a high standard.
Comply with all Health, Safety and Security requirements set out by Tapi.

The Big Package

Colleague discount.
Salary sacrifice pension
Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
Employee Assistance Programme
A day off for your birthday
Cycle to work scheme.
Enhanced family leave
Life Assurance

About You!

People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And you’re always on the lookout for ways to improve things for customer and colleagues.
You’re naturally self-motivated, enthusiastic and lead by example. You have natural charm and energy with the ability to motivate and inspire the team you work with to be at their best.
You’re in that little sweet spot of being sales driven AND customer focused. And you’re passionate about what you do which is demonstrated in every interaction. You understand the value of a consultative sales approach and can create strong rapport and trust from the get-go to make our customers feel relaxed and reassured.
Good judgement is key – you don’t shy away from difficult conversations and manage them with Tapi charm, dealing with challenges but ensuring the best outcome.
You’ll be a brand ambassador and ooze the “Tapi difference”.
You’re “Tech Savvy” and know how to use Store systems to your advantage – and if you don’t, you find out!
You’re flexible and do what is best for the store, scheduling work effectively so no customer is left behind.

Get to Know us!

Hello, we’re Tapi and we’re slightly obsessed with floors. We’re a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we’d love for you to join the revolution!

The Tapi story starts in 2015, when a handful of flooring industry specialists passionate about flooring decided to do things differently. With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers – and show that it could be fun!

Over the past 10 years, we’ve grown massively to become the largest flooring retailer in Britain – something we’re super proud of. You’re likely to find a Tapi showroom in your local town and we’ve got a fleet of home consultants zooming around the country. In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible into the Tapi family. Our 5-star service remained outstanding as the team went above and beyond to show exactly why our customers rate us ‘excellent’ on Trustpilot.

So, what’s the secret to our success? Our people. Even though there’s nearly a whopping 1500 of us, we’re still a company with family values at the heart. Wherever you’re based – at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right!

It’s a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning.

Tapi Carpets & Floors is an Equal Opportunities Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications.

INDHP

Apply Now

Refine Your Search

customer service manager jobs in crewe

Assistant Store Manager

Business Development Manager (BDM) - Crewe - Circa 41k Package- 53k OTE Uncapped

Starbucks Manager

Customer Service Team Leader

Cafe Team Leader

Assistant Manager

Customer Success Team Leader - Mercedes Benz

Business Development Manager (BDM) - Nantwich - Circa 41k Package - 53k OTE Uncapped

Customer Centricity Manager

Final Mile Territory Manager

Transport Manager

Customer Operations Manager

Centre Manager

Counter Manager - Stoke Festival Park

Store Manager

Assistant Manager

Club Manager | Premium Wellness & Recovery

Customer Experience Team Manager

Customer Experience Duty Manager

ACCOUNT MANAGER

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