technical support and intelligence manager Work, Jobs in crick, nth (with Salaries)

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Technical Support and Intelligence Manager

West Northamptonshire Council -
Northampton

Apply Now

Job details

£42,861 - £46,304 a year

Qualifications

Driving Licence
Communication skills

Full job description

Our benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

West Northamptonshire is a place of ambition and opportunity with a strong focus on working with our many different communities. At the heart of our vision to make West Northants a great place to live, work, visit and thrive, is a clear commitment to improving health, preventing ill-health and reducing inequalities.

We are seeking to appoint a Technical Support and Intelligence Manager to lead our successful Technical Support and Intelligence Team. Working not just on current processes but also being pivotal in supporting the redesigning our responses in line with the Renters Rights Act 2025.

As a member of the Private Sector Housing Management Team you will ensure that the Team is their to support the delivery of all Private Sector Housing activities. Supporting the receipt of applications for licences, triaging complaints regarding housing conditions, investigating unlicensed properties, and gathering intelligence about the standards and occupation of properties across West Northamptonshire.

What will you be doing?

Working across the Private Sector Housing functions, you lead the team of Technical Support Officers and the Intelligence Officer, who collectively undertake a wide range of activities in support of our statutory housing duties. Including the investigating disrepair, criminal activities, and gathering intelligence around unlicensed properties, and criminal activities within the Private Sector housing stock across West Northamptonshire.

Great communication skills are key, as you will be working with several key partners, including the Police, Fire and Rescue, Immigration, HMRC and others, to ensure residents are safeguarded and afforded safe accommodation. Along with a demonstrable ability to collect, review, make conclusion and store a range of intelligence information sources to direct the Teams response to the detection and prevention of crime.

This role offers hybrid-working, 2 days working from home and 3 days out across West Northants. For this reason, a UK driving license and access to a vehicle are essential.

About you

To be successful in the role you will already hold,

A relevant degree and be able to demonstrate significant experience in the gathering, management, analysis and storage of intelligence.
A management qualification, or significant experience in leading, supporting, and motivating change
Existing knowledge of the Housing Act 2004 and the local authorities regulatory and enforcement powers in relation to private sector housing conditions and landlords would be an advantage .

In addition, you will have

Confidence and passion to succeed in ensuring that our residents have safe and sustainable accommodation across the private rented sector

For further information or to discuss the role, please contact Chris Stopford, Head of Private Sector Housing (mobile 07585 120349, or email to [email protected]).

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email [email protected] for support.

West Northants Council, where careers thrive.

Apply Now

Refine Your Search

technical support and intelligence manager jobs in crick, nth

Technical Support and Intelligence Manager

Staff Technical Program Manager, CAE

Global Product Manager - Protective Coatings Platform

Director of AI enablement

Population Health Management (PHM) BI Manager

Product Manager AI

Business Change Manager

Industries Manager

Programme Manager

1st Line Application Support

Business Development Manager

Operational Support Grade - HMP Onley (Prison Support Role)

Director of Faculty for Engineering and Motor Vehicle

Digital Project Manager

Deputy Data Protection Manager

PPE Category Manager

Commercial Insights & Forecasting Manager

Senior Project Manager- Construction

Business Systems Engineer

Land Based Activities - Specialist Production Instructor (SPI): Commercial Horticulture - HMP Onley

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