customer service analyst Work, Jobs in croft, lec (with Salaries)

Customer Service & Operations Analyst
Alexander Mann Solutions (AMS) —Castle Donington
- £14.29 an hour
- Overtime
- Hybrid work
- Customer service
- Computer literacy
- Administrative experience
7d
Customer Support Analyst - 7 Month FTC
Reapit UK —Solihull
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Customer Services Assistant
Chelmsford Star Co-operative Society —Countesthorpe
Location COUNTESTHORPE Position Customer Services Assistant Advertising Salary £12.75 per hour Vacancy Type Fixed Term Hours Per Week 8 Company Name…
£12.75 an hour
5h
Sales Assistant
Schuh —Leicester
Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge.
4d

I want to receive the latest job alerts for customer service analyst in croft, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service analyst jobs near croft, lec

Support Analyst jobs in Solihull

Civil Service jobs in Hampshire

Customer Service Analyst jobs in Edinburgh

Work From Home Customer Service jobs in Birmingham

Test Analyst jobs in London

Customer Success Manager jobs in Manchester

Customer Service Analyst jobs in Remote

Data Analyst jobs in Exeter

Support Worker jobs in Brighton

Family Support Worker jobs in Bury St. Edmunds

Support Analyst jobs in Coventry

Support Analyst jobs in Aylesbury

Positive Behaviour Support jobs in Manchester

Support Analyst jobs in London

Support Analyst jobs in Perth

Customer Service & Operations Analyst

Alexander Mann Solutions (AMS) -
Castle Donington

Apply Now

Job details

Full-time
£14.29 an hour
7 days ago

Qualifications

Customer service
Computer literacy
Administrative experience
Organisational skills
Typing
Communication skills

Full job description

Job description

On behalf of NatWest, AMS are seeking a Customer Service Advisor working within our Internal Support Team in NatWest’s Castle Donnington Office, Futures House, DE74 2HN

As part of this role, you will be undertaking customer service duties and supporting first line queries for colleagues working within NatWest relating to property queries or organisation of executive meetings.

What the role involves

As a key member of our support team, you’ll play an essential part in ensuring seamless communication and smooth operations across various internal services. Your responsibilities will include:

Providing first-line support for colleagues’ property-related queries, including accurately identifying issues, logging them in our system, and assigning them to the correct supplier with the appropriate Service Level Agreement (SLA)
Coordinating Executive meeting room bookings across branches and office sites—PC proficiency is essential for navigating scheduling tools and systems
Engaging in real-time internal communication via our Chat Contact Channel, handling up to two live chat conversations simultaneously
Supporting occasional inbound phone inquiries; while calls may occur, the role primarily focuses on digital communication
Working rotational shifts as scheduled by our central operations team, with advanced visibility via an app
Availability to work on select bank holidays, based on operational needs

What we can offer

Start date – Monday 13th July 2026 (Dependant on Vetting)
6 Month Contract
Working hours: Monday – Friday between hours of 7am – 5pm
Training schedule: Monday – Friday 8am – 4pm for approximately 2 weeks
Hybrid working schedule
Hourly rate: £14.29 per hour
Full time position: 35 hours per week
You will work remotely first from home with expectations to be in the office twice a month. These days will be scheduled by central team and require attendance.
Overtime is available dependent on business need
Office location: Futures House, East Midlands Airport, Argosy Way, Castle Donnington, Leicestershire, DE74 2HN

What we are looking for:

Excellent written and verbal communication skills
Demonstrated experience in customer service or contact centre environments
PC literate and excellent computer literacy skills
Strong administrative and organizational skills
Excellent attention to detail and accuracy in logging information
Ability to manage own workload and work to meet targets and deadlines
Ability to work in a fast paced environment and manage multiple tasks
Fast and accurate typing skills or previous experience in contact channel operations

Job Reference: NWG02274

Apply Now

Refine Your Search

customer service analyst jobs in croft, lec

Customer Service & Operations Analyst

Customer Support Analyst - 7 Month FTC

Other jobs to consider

I want to receive the latest job alerts for customer service analyst in croft, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected