handler Work, Jobs in croft, lec (with Salaries)

Emergency Call Handler
PA Housing —Leicester
- £26,755 - £27,893 a year
- Call to connect
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
9d
Contact Handler
Leicestershire Police —Leicester
- £27,204 - £30,333 a year
- Weekend availability
Apprenticeship - Claims Handler
Hastings Direct —Leicester
- £26,230 a year
- Overtime
Call Handler
SinglePointCalls Ltd —Daventry
- £13.00 - £15.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
4d
Final Review Case Handler
Platform Housing —Birmingham
- Up to £45,492 a year
- Remote
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
7d
Cargo Ramp Agent - EMA
YunExpress —East Midlands Airport
- From £28,500 a year
- Full-time
- English
- Analysis skills
- In-person
- Relocation assistance
Quick apply
Warehouse Operator
J&T EXPRESS —Lutterworth
- £12.71 - £13.00 an hour
- Full-time
- Microsoft Word
- Sales
- English
- Free parking
Quick apply
3d
Experienced Dog Handler – Boarding & Daycare
Poplar paws dog boarding and daycare —Markfield
- £12.21 - £15.50 an hour
- Part-time
- English
- Master's degree
- Bachelor's degree
- Free parking
Quick apply
3d
Senior Claims Handler
Gallagher —Leicester
- Employee stock purchase plan
- Life insurance
14d
Experienced Home Claims Handler
Hastings Direct —Leicester
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Handler Team Leader
Apleona —Atherstone
- £28,966.39 a year
- Customer service
- Supervising experience
- Leadership
- Annual leave
6h
VacancyTitle: Production & Skilled Operatives
Pilgrim’s Europe —Attleborough
- £13.60 - £15.26 an hour
- Full-time
Customer Account Handler
Cleveland Cable Co Ltd —Sutton Coldfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
Quick apply
Motor Claims Desktop Engineer
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Material Handler/ FLT Driver (Morning Shift)
TruFrame —Melton Mowbray
- Up to £15.54 an hour
- Full-time
- English
- Forklift
- Driving
- Free parking
- Store discount
Quick apply
2d
Material Handler
ElringKlinger —Leamington Spa
- Profit sharing
- Employee discount
Regulatory Complaints Specialist
NEXT —Leicester
- £14.66 - £16.99 an hour
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
10d
Account Handler
Warwick Nub News —Warwick
- Weekend availability
- Hybrid work
14d
Account Handler
NFU Mutual Agency —Coventry
- Full-time
- IT
- Communication skills
5h
Claims Handler
Gallagher Bassett —Tamworth
- Communication skills
- Employee stock purchase plan
- Life insurance

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Emergency Call Handler

PA Housing -
Leicester

Apply Now

Job details

£26,755 - £27,893 a year
9 days ago

Benefits

Annual leave
Employee discount
Car scheme

Qualifications

Customer service
Microsoft Office
IT

Full job description

Do you have the calm voice people need in a crisis?

Can you bring empathy, resilience, and quick thinking to every conversation? At PA Housing, our Emergency Call Handlers (known internally as Service 24 Coordinators) are a vital part of the team the first line of support for our most vulnerable customers when they need help the most.

Based in our Service 24 department, you’ll be answering emergency calls and maintenance requests, providing reassurance, support, and decisive action. This is more than a job it’s a chance to truly make a difference.

What’s in it for you?

Alongside a rewarding role, we offer some great benefits:

High street discount schemes
Health cash plans
26 days’ annual leave, increasing to 29 after three years (plus the option to buy more)
Flexible bank holidays use them when it suits you
Car leasing scheme

Please note: Due to the nature of this role, it is based fully in the office there is no option for homeworking.

Your shift pattern will be 4 days on, 4 days off, working 7am-5pm, giving you regular extended breaks to recharge and reset.

What you’ll be doing

As an Emergency Call Handler, you’ll be the reassuring voice in a crisis and the organised mind in an emergency. Here’s a snapshot of what the role involves:

Answering emergency calls and assessing what immediate action is needed
Supporting customers with a calm and sensitive approach, including those with mental health challenges
Contacting emergency services or contractors where necessary
Taking ownership of emergency repairs and escalating where vulnerability is identified
Handling requests through phone, email, web chat, and app queries
Programming and testing Lifeline and safety equipment in sheltered schemes
Carrying out daily welfare calls to ensure tenant wellbeing
Managing repair requests and logging all relevant data accurately in our systems
Writing clear reports of incidents and escalating to appropriate teams or agencies
Supporting with general admin tasks across Service 24 and the wider organisation

What we’re looking for

This role is all about people being the person they trust and rely on in stressful situations. You don’t need a housing background, but you will need:

Experience working in a pressurised customer service environment
Empathy, patience, and strong listening skills
Confidence in using IT systems, entering and managing data accurately
Familiarity with Microsoft Office and other common software tools
Flexibility to work shifts across a 24-hour, 365-day service if required
Excellent communication and a friendly, reassuring manner

What you can bring to us...

Passion, commitment, resilience and a willingness to put people first.

At PA Housing, respect, integrity, and accountability aren’t just buzzwords they guide everything we do. If you’re passionate about helping others and staying calm under pressure, this could be the role for you.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email [email protected]

Apply Now

Refine Your Search

handler jobs in croft, lec

Emergency Call Handler

Contact Handler

Apprenticeship - Claims Handler

Call Handler

Final Review Case Handler

Cargo Ramp Agent - EMA

Warehouse Operator

Experienced Dog Handler – Boarding & Daycare

Senior Claims Handler

Experienced Home Claims Handler

Handler Team Leader

VacancyTitle: Production & Skilled Operatives

Customer Account Handler

Motor Claims Desktop Engineer

Material Handler/ FLT Driver (Morning Shift)

Material Handler

Regulatory Complaints Specialist

Account Handler

Account Handler

Claims Handler

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