Patient services team leader Work, Jobs in Croft, Lec (with Salaries)

Patient Services Team Leader
Ibstock and Barlstone Surgeries —Ibstock
- £13.40 - £14.00 an hour
- Part-time
- Management
- GP surgery experience
- Driving
- Free parking
- Annual leave
Quick apply
Prescription Services Team Leader
Sciensus —Burton-On-Trent
- Analysis skills
- Annual leave
- Employee discount
Quick apply
9d
Team Manager- Crisis Resolution and Home Treatment Team
Leicestershire Partnership NHS Trust —Leicester
- £57,528 - £64,750 a year
- Free parking
8d
Team Manager- Mental Health Liaison, Mental Health Urgent Care Hub and Veterans Service
Leicestershire Partnership NHS Trust —Leicester
- £57,528 - £64,750 a year
- Free parking
8d
Dental Practice Manager
Avenue Dental —Leamington Spa
- £20 - £23 an hour
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
Quick apply
Sterility Assurance Specialist
Sciensus —Burton-On-Trent
- Continuous improvement
- No degree
- Annual leave
- Life insurance
Quick apply
Quality Specialist
Steris —Syston
- Full-time
- Microsoft Excel
- Communication skills
Project Associate, CTRx Solutions
Myonex —Leicester
- £30,000 - £36,000 a year
- Full-time
- Customer service
Machine/Production Operative
Steris —Leicester
- Full-time
- Microsoft Office
- Computer skills
Ophthalmology Account Manager - Midlands
Santen —Leicester
- £53,576 - £73,667 a year
- Full-time
- Sales
Quick apply
Team Manager- Central Access Point and Criminal Justice Liaison and Diversion Service
Leicestershire Partnership NHS Trust —Leicester
- £57,528 - £64,750 a year
- Free parking
8d
Team Leader Mental Health Support Teams
Coventry and Warwickshire Partnership NHS Trust —Nuneaton
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
2d
Chief Operating Officer (COO)
Willows Health —Leicester
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee assistance programme
Quick apply
11d
Medical Secretary, HPB
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
10d
Main Reception and PALS Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Part-time
2d
Executive Assistant to the CEO
Personal Homecare Pharmacy —Leicester
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Pharmacy Manager - Seaton
Tesco UK —Seaton
- £44,990 - £61,861 a year
- Full-time
- IT
Deputy Practice Manager
two site GP surgery - Northampton —Northampton
- Full-time
- Management
- GP surgery experience
- Organisational skills
Quick apply
14d
Phlebotomist
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,272 a year
- Weekend availability
3d
Ward Hostess/Host
Medirest —Coventry
- £12.71 an hour
- Full-time

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Patient Services Team Leader

Ibstock and Barlstone Surgeries
Ibstock

Quick apply

Job details

Permanent | Part-time | Full-time
£13.40 - £14.00 an hour

Benefits

Free parking
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Management
GP surgery experience
Primary care
Driving
Patient care
Mentoring
Organisational skills
IT
Business coaching
Leadership
Communication skills

Full job description

Patient Services Team Leader Vacancy

Hours: 30 hours per week (flexible working pattern to be agreed)
Contract: Permanent

We are looking for a motivated and experienced Patient Services Team Leader to join our friendly and supportive team at Ibstock & Barlestone Surgeries. This is an excellent opportunity for an individual with proven leadership experience who is passionate about delivering outstanding patient care and supporting staff to perform at their best.

As Patient Services Team Leader, you will oversee the day-to-day operation of the patient services team, ensuring patients receive a professional, efficient, and compassionate service. You will act as a key point of contact for staff, support service improvements, and help maintain a positive and productive working environment.

Key Responsibilities

Lead, support, and supervise the Patient Services Team.
Ensure the smooth day-to-day running of front-line patient services.
Monitor and maintain high standards of patient care and customer service.
Support staff performance, wellbeing, and development.
Assist with recruitment, induction, training, and onboarding of new team members.
Manage staff rotas and support appropriate staffing levels.
Handle patient concerns and complaints professionally and effectively.
Work closely with the Practice Manager and clinical teams to improve services and patient experience.
Ensure compliance with practice policies, procedures, and confidentiality requirements.

Essential Requirements

Previous experience in a team leadership or supervisory role is essential.
Strong people management and communication skills.
Ability to motivate, support, and develop team members.
Excellent organisational skills and attention to detail.
Experience working in a customer-facing environment.
Ability to manage competing priorities and work under pressure.
Good IT skills and confidence using digital systems.

Desirable Requirements

Experience working within a GP practice, primary care, NHS, or healthcare setting.
Knowledge of clinical systems such as SystmOne.
Experience managing performance, absence, or team development initiatives.

Training and Development

We are committed to investing in our staff and supporting career development. The successful candidate will have access to ongoing training and development opportunities, including:

Leadership and management development.
Coaching and mentoring skills training.
Conflict resolution and communication workshops.
NHS and primary care learning opportunities.
Continuous professional development support.

What We Offer

Supportive and friendly working environment.
Opportunities for professional growth and career progression.
Access to training and development programmes.
NHS pension (where applicable).
Competitive pay rates and generous annual leave entitlement.

How to Apply

If you are an experienced leader who enjoys supporting people, driving excellent service standards, and making a positive difference to patients’ experiences, we would love to hear from you.

Apply by submitting your CV and a covering letter to:

Emma Burbank – Practice Manager

[email protected]

Pay: £13.40-£14.00 per hour

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

patient services team leader jobs in croft, lec

Patient Services Team Leader

Prescription Services Team Leader

Team Manager- Crisis Resolution and Home Treatment Team

Team Manager- Mental Health Liaison, Mental Health Urgent Care Hub and Veterans Service

Dental Practice Manager

Sterility Assurance Specialist

Quality Specialist

Project Associate, CTRx Solutions

Machine/Production Operative

Ophthalmology Account Manager - Midlands

Team Manager- Central Access Point and Criminal Justice Liaison and Diversion Service

Team Leader Mental Health Support Teams

Chief Operating Officer (COO)

Medical Secretary, HPB

Main Reception and PALS Team Leader

Executive Assistant to the CEO

Pharmacy Manager - Seaton

Deputy Practice Manager

Phlebotomist

Ward Hostess/Host

I want to receive the latest job alerts for patient services team leader in croft, lec

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