Senior installer Work, Jobs in Croft, Lec (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
3d
Senior Installation Engineer
JD.COM INTERNATIONAL UK LTD —Coventry
- Driving
- Travel
Quick apply
Trainee Energy Consultant
NFU Energy —Kenilworth
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Senior Research Engineer (SRE)- Automation Transformation
The Manufacturing Technology Centre —Coventry
The Senior Advisor will contribute to and/or define the forward strategy for the development of products and portfolios of work as identified by your Group…
£55,000 - £65,000 a year
Quick apply
Senior Project Engineer
Siemens —Ashby-De-La-Zouch
Showing flexibility and commitment to operational demands, including travel, unsociable hours, and holding a full UK driving licence to support delivery across…
6d

I want to receive the latest job alerts for senior installer in croft, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior installer jobs near croft, lec

Energy Lawyer jobs in London

Energy Consultant jobs in Rugby

Change Management Consultant jobs in London

Energy Consultant jobs in Remote

Energy Consultant jobs in Gateshead

Domestic Energy Assessor jobs in London

Senior Installer jobs in Worcester

Senior Property Manager jobs in London

Technical Support Advisor jobs in Newmarket

It Support jobs in Edinburgh

It Support jobs in Bracknell

Technical Support Advisor jobs in York

Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
3 days ago

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior installer jobs in croft, lec

Technical Support Advisor

Senior Installation Engineer

Trainee Energy Consultant

More jobs to discover

I want to receive the latest job alerts for senior installer in croft, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected