Service desk coordinator Work, Jobs in Croft, Lec (with Salaries)

T Desk Assistant
Otis —Leicester
- Full-time
6h
Facilities Coordinator
Atlas Workplace Services —Coventry
- £28,500 a year
- First Aid Certification
- Organisational skills
- Contracts
Quick apply
Operations Assistant
TIP GROUP —Loughborough
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Workplace & B Corporation Coordinator
Widgit Software —Warwick
- Administrative experience
- IT
- Communication skills
13d
Hire & Sales Coordinator
GAP Group —Swadlincote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
2d
Scheduler
ISS Facility Services —Birmingham
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Dental Receptionist / Front of House Coordinator
Sutton Aesthetic Dentistry —Sutton Coldfield
- £14 - £17 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Store discount
- Employee discount
Quick apply
9d
Engineering and Fleet Manager
Ministry of Justice —Burton-On-Trent
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Military
- Presentation skills
- In-person
- Annual leave
- Employee discount
3d

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T Desk Assistant

Otis -
Leicester

Apply Now

Job details

Full-time
6 hours ago

Full job description

Date Posted:

2026-07-16

Country:

United Kingdom

Location:

Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom

Job Description

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, including our Otis University program that builds leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

The Position:

We are now looking to appoint a number of Repair Sales Administrators to fully support business operations with the realization of our repair sales objectives. Primary activities will include the production of repair quotations along with follow up on open quotations to secure orders from customers, in an efficient and accurate manner.

Main Objectives:

Acting upon leads from various channels (Insurance Reports/ Risk assessments/ Upgrades/ Customers/ Service Managers) and using the repair fixed-price packages to create quotation according to priorities
Collaborating with the Repair Desk expert (Tech based role) for quotation wording/ time/ material, if required
Using the information in CRM to ensure that the quotation gets to the correct recipient
Calling customers to follow up on quotes issued, within agreed timeframes
Checking outstanding works on the unit in question, on CRM, to adequately prepare for customer calls
Answering customer questions and securing booking confirmation orders

Key Accountabilities:

Production of repair quotations

Quotation wording – transforming limited descriptions of work into a customer friendly, non-technical format
Ensuring that the correct hours, material, subcontractor cost is applied to the quotation
Maintaining accuracy in that quotations are sent to correct recipients along with any further sales support collateral
Liaising with operational and/ or sales teams to identify correct customer details where there is a shortfall the system

Securing of repair orders

Following up on quotations with the customer in a set time scale
Answering any customer queries in relation to the quotation they have received
Ensuring any non-related repair issues raised during customer discussions are recorded and reassigned to the correct teams
Updating CRM with correct customer contact details where necessary

We welcome applications from talented Administrators, Coordinators, Senior Administrators, Customer Service Agents, Customer Service Advisors, Customer Service Representatives, Dispatchers Administrative Assistants, Administration Officers, Branch Administrators, Engineering Support Administrators/ Coordinators and Team Administrators who live within a commuting distance of Leicester (LE19) site. Become a part of the Otis team and help us #Buildwhatsnext!

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

Apply Now

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service desk coordinator jobs in croft, lec

T Desk Assistant

Facilities Coordinator

Operations Assistant

Workplace & B Corporation Coordinator

Hire & Sales Coordinator

Scheduler

Dental Receptionist / Front of House Coordinator

Engineering and Fleet Manager

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