We are seeking a helpful, enthusiastic and well organised individual to fulfil a vital admin support function working with our busy Housing Options team dealing with homelessness in Norwich.
Location
Norwich City Hall / Hybrid
Contract type
Fixed Term Contract
Contract end date
02/04/2027
Salary band
£26,824 - £29,064 (pro-rata, per annum)
DBS requirement
Position does not require a DBS check
- Housing Options admin assistant
(PDF, 169.71kb)
- Housing Assessment Admin Assistant
(Word, 97.5kb)
The purpose of this post is to provide admin support to our homelessness team and administer the temporary accommodation used by the council to accommodate homeless households.
The post-holder will assist with tasks such as sourcing temporary accommodation, making transport arrangements and liaising with providers and external agencies on behalf of clients.
The role will include updating client records, providing statistical reports and updating systems as well as managing temporary accommodation placements and assisting clients with the transition to a housing tenancy.
You will have strong organisation skills, a keen eye for detail, the ability to work independently and be able to prioritise a mixed workload. You will be a great communicator, able to build good relationships quickly and enjoy working as part of a team.
This is a busy, fast moving environment and the post-holder will need to have a positive and flexible approach, the ability to multi-task and work well in often pressurised circumstances.
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.
To find out more about working and living in Norwich Home | Work in Norwich.
The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK
We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.
Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
- All employees are eligible to join the Local Government Pension Scheme (LGPS)
- Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
- In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
- Norwich City Council supports its employees through the provision of occupational health and employee assistance support
