1st line support engineer Work, Jobs in Crondall, Ham (with Salaries)

IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
10d
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
12d
Satellite Operations Supervisor
Babcock International —Bordon
- Full-time
- Management
- Engineering
- Supervising experience
- Annual leave
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Mainframe Data Center Engineer
Visa Europe Limited —Basingstoke
- Computer networking
Technical Support Engineer
Motion Applied —Woking
- Hybrid work
- Azure
- Data analysis skills
- Bachelor's degree
- Annual leave
Quick apply
IT Field Engineer - Berkshire
T-Tech —Reading
- £30,000 - £38,000 a year
- Full-time
- Azure
- Communication skills
Quick apply

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IT Support Analyst (1st Line Support)
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A user reports they cannot access Outlook, but everything else works. Support user onboarding/offboarding (accounts, devices, access).
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IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
This is a full time office based position at our Head office, however you will need to have a car and be able to drive to attend our other offices based in…
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1st line support engineer jobs near crondall, ham

IT Support Technician

OneTouchServices
Bagshot

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
10 days ago

Benefits

Additional leave
Cycle to work scheme
Company pension
Company events

Qualifications

TCP
Driving Licence
Operating systems
Customer service
LAN
Windows
Computer hardware
IT support
Mac OS
TCP/IP
Account management
Active Directory

Full job description

We are seeking a skilled and customer-oriented 1st Line Support Engineer to join our team. As a 1st Line Support Engineer, you will be responsible for providing technical assistance and support to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of our clients IT systems. If you have a passion for technology and enjoy helping others, we would love to hear from you.

We're a growing business based in Bagshot, Surrey. We're looking for an enthusiastic candidate with a great enjoyment in IT & computers, to provide quality support to our client base, our focus being great customer service and always a 5 star job.

As you will be moving between sites and visiting customers on-site a valid UK driving licence and own vehicle is essential (mileage paid).

Duties:
- Respond to help desk tickets and provide timely technical support to end-users
- Diagnose and resolve software and hardware issues
- Install, configure, and maintain operating systems and software applications
- Assist with user account management in Active Directory
- Collaborate with other IT team members to troubleshoot complex problems
- Provide excellent customer service by effectively communicating technical solutions to non-technical users
- Document all support activities and resolutions in the ticketing system
- Perform routine maintenance tasks such as system updates and backups
- Assist with computer networking tasks, including troubleshooting TCP/IP connectivity issues
- Analyse computer hardware problems and recommend appropriate solutions
- Provide support for Mac OS devices

Qualifications:
- Proven experience in a similar role or relevant IT support experience
- Strong knowledge of operating systems (Windows, Mac OS)
- Familiarity with Active Directory user account management
- Basic understanding of computer networking concepts (LAN, TCP/IP)
- Excellent problem-solving skills with the ability to analyze issues and provide effective solutions
- Strong customer service skills with the ability to communicate technical information to non-technical users
- Ability to work independently as well as collaborate with a team

This is a full-time position, with working hours being 9am until 5pm, usually being situated at Bagshot, however with the flexibility to visit a client's premises.

Strictly NO agency calls please!

Contact via Indeed only - Please do not contact via phone

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in crondall, ham

IT Support Technician

1st Line Engineer - Yateley

1st/2nd Line IT Support Engineer - Farnborough

Satellite Operations Supervisor

2nd Line Support Analyst

Mainframe Data Center Engineer

Technical Support Engineer

IT Field Engineer - Berkshire

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