Clinic manager Work, Jobs in Crondall, Ham (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
MSK Physiotherapist
Ascenti —Farnham
- £28,000 - £35,500 a year
- Full-time
- English
- Bachelor's degree
Dental Nurse / Treatment Coordinator (Progression Opportunity)
Umi Clinic —Petersfield
- From £15 an hour
- Part-time
- Administrative experience
- Front desk
- In-person
Quick apply
10d
Mobile Hearing Aid Audiologist, Guildford
Leightons Opticians & Hearing Care —Guildford
- £50,000 - £120,000 a year
- Annual leave
- Gym membership
Quick apply
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
11d
Clinic Manager & Senior MSK Physiotherapist
Bodyset —Farnham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Non-Medical Prescriber
Change Grow Live —Reading
- £48,987.04 - £54,663.24 a year
- Weekend availability
- Agile
- Communication skills
- Annual leave
- Employee discount
10d
Outpatients Booking Coordinator - Band 4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Customer service
- Front desk
- Communication skills
5d
Business Development Manager - Obagi Skincare
Healthxchange —Reading
- Sales
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Therapy Booking Coordinator
Royal Surrey NHS Foundation Trust —Guildford
- £27,106 - £28,850 a year
- Part-time
- Administrative experience
- Front desk
- IT
9d
Clinical Services Manager – Imaging
Circle Health Group —Guildford
- Up to £67,000 a year
- Full-time
- Hospital
- Customer service
- Supervising experience
- Employee discount
- Life insurance
Periodontist
PortmanDentex —Haslemere
- Free parking
Quick apply
Clinical Lead GP
Archvale —Farnborough
- £80,000 - £81,000 a year
- Leadership
Quick apply
6d
Pharmacy Support Manager
Montu UK —Winnersh
- £55,000 - £60,000 a year
- Full-time
- Organisational skills
9d
Medical Administrator - Winchester
Re:Cognition Health —Winchester
- £31,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Senior Scan Assistant
Window to the womb —Alton
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Supervising experience
Quick apply
3d
Endodontist
PortmanDentex —Haslemere
- Full-time
- Free parking
Quick apply
Housekeeper - Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £12.71 an hour
- Part-time
- Free parking
- Health & wellbeing programme
Quick apply
Specialist Orthodontist
PortmanDentex —Dorking
- £225,000 a year
- Part-time
Quick apply
Senior MSK Physiotherapist
Ascenti —Farnborough
- £33,500 - £40,000 a year
- Overtime
- English
- Bachelor's degree
- Employee discount

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

clinic manager jobs in crondall, ham

Customer Services Executive

MSK Physiotherapist

Dental Nurse / Treatment Coordinator (Progression Opportunity)

Mobile Hearing Aid Audiologist, Guildford

Senior Occupational Health Advisor

Clinic Manager & Senior MSK Physiotherapist

Non-Medical Prescriber

Outpatients Booking Coordinator - Band 4

Business Development Manager - Obagi Skincare

Therapy Booking Coordinator

Clinical Services Manager – Imaging

Periodontist

Clinical Lead GP

Pharmacy Support Manager

Medical Administrator - Winchester

Senior Scan Assistant

Endodontist

Housekeeper - Primrose Lodge

Specialist Orthodontist

Senior MSK Physiotherapist

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