Hotel & accommodations concierges Work, Jobs in Crondall, Ham (with Salaries)

Concierge - Nights
Places for People —Staines-upon-Thames
- Up to £30,000 a year
- Night shift
- Customer service
- Organisational skills
- Communication skills
- Employee discount
- Flexible schedule
5d
Casual Concierge
Alexander Hotels Limited —Egham
- Up to £14.24 an hour
- Part-time
- Hotel
- Communication skills
- Free parking
- Annual leave
Quick apply
5d

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Concierge - Nights

Places for People -
Staines-upon-Thames

Apply Now

Job details

Permanent
Up to £30,000 a year
5 days ago

Benefits

Company pension
Employee discount
Flexible schedule

Qualifications

Customer service
Complaint handling
Organisational skills
SIA
Communication skills

Full job description

Location:

Staines-Upon-Thames (TW18 4ZT)
Salary:

up to £30,000 dependent on experience
Employment Type:

Permanent
Hours per Week:

38.5
Grade:

6
Closing Date:

10 July 2026

Reporting Group:

RMG

About the Role
We're looking for a professional and personable Night Concierge to join our team at RMG. As the first point of contact for residents and visitors, you'll be the welcoming face of the development, delivering outstanding customer service and ensuring the building remains a safe, secure, and pleasant place to live.

Where will I be working?

Full time at our Eden Grove site in Staines-upon-Thames (TW18 4ZT)

Rota

Nights - 4 on 4 off shift pattern - 7 PM to 7 AM

What You'll Be Doing

Providing a warm, professional welcome to all residents and guests
Conducting regular building checks and ensuring communal areas are clean and secure
Handling queries, complaints, and emergencies with calm and courtesy
Monitoring CCTV and managing visitor access
Managing deliveries and post in line with company procedures
Issuing and logging keys responsibly
Proactively addressing cleaning and maintenance issues
Ensuring bikes are stored correctly and issuing warnings for unattended ones

What We're Looking For

Excellent customer service and communication skills
Calm, courteous, and professional under pressure
Strong organizational skills and attention to detail
Honest, reliable, punctual, and well-presented
Able to use initiative and prioritise workload
Confident handling complaints and difficult situations

Desirable Extras

Experience with a reputable, market-leading developer
SIA, door, and/or CCTV qualification
Membership of a relevant professional association

What does RMG have offer you?

You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:

27 days holiday plus all Bank Holidays
Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
Sponsorship for study and professional qualifications (up to 4 study days)
Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [email protected]

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected].

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Apply Now

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hotel & accommodations concierges jobs in crondall, ham

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