Support services clerk Work, Jobs in Crook, Dur (with Salaries)

Apprentice POD Administration Clerk
RAMAGE TRANSPORT —Newcastle upon Tyne
- £15,600 - £24,700 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
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Credit Control and Collections Clerk
LSL Property Services —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
STP Planning Clerk
South Western Railway —South Bank
- £39,939 a year
- Full-time
- Employee discount
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Customer Accounts Clerk
poltronesofà —Sunderland
- £26,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
1d
Head of Governance
Gateshead Council —Gateshead
- £75,981 - £86,069 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
5d
Finance Manager
Great Aycliffe Town Council —Newton Aycliffe
- £44,075 - £51,356 a year
- Full-time
- Financial services
- In-person
- Leadership
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- Annual leave
Quick apply
Apprentice Purchase Ledger Administrator
RAMAGE TRANSPORT —Newcastle upon Tyne
- £16,000 - £24,800 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
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AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work

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support services clerk jobs near crook, dur

Apprentice POD Administration Clerk

RAMAGE TRANSPORT -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time | Apprenticeship
£15,600 - £24,700 a year
1 day ago

Qualifications

Customer service
GCSE
Logistics
English
Microsoft Office
Data entry
Organisational skills
IT
Computer skills
Communication skills
Office experience

Full job description

JOB DESCRIPTION

Role Purpose

The Apprentice POD Administration Clerk will support the transport and administration teams by helping to process, check, scan, file and update Proof of Delivery documents. The role is designed to provide practical experience in office and transport administration while working towards a recognised apprenticeship qualification.

This is an entry-level role suitable for someone who is organised, willing to learn and interested in developing a career in transport, logistics or office administration.

Key Duties and Responsibilities

The apprentice will be trained and supported to carry out the following duties:

POD and Administration Duties

Collect, check and organise Proof of Delivery paperwork.
Ensure PODs are accurate, complete and match relevant delivery information.
Scan, upload and electronically file POD documents.
Update internal systems with POD information.
Follow up on missing, incomplete or unclear PODs with drivers or office staff.
Maintain accurate paper and electronic filing systems.
Assist with matching delivery paperwork to customer or job records.
Support the transport office with general administration tasks.
Once delivery notes are matched and scanned onto system to then generate invoices

Customer and Internal Communication

Answer basic queries from colleagues, drivers and customers under supervision.
Communicate politely and professionally by phone, email and in person.
Pass customer queries or issues to the appropriate member of staff.
Assist with preparing information for customer invoicing or delivery queries.

General Office Support

Help maintain accurate records and documents.
Photocopy, scan, print and file documents as required.
Support the administration team with daily office duties.
Assist with data entry and checking information for accuracy.
Help ensure paperwork is processed in a timely manner.
Follow company procedures for confidentiality and data protection.

Apprenticeship Training

Attend apprenticeship training sessions as required.
Complete apprenticeship coursework and assessments on time.
Work towards agreed learning objectives.
Apply learning in the workplace.
Take part in regular progress reviews with the employer and training provider.

Skills and Qualities Required

The successful candidate should have:

Good attention to detail.
Good organisational skills.
A willingness to learn.
Basic computer skills, including email and Microsoft Office.
Good written and verbal communication skills.
A polite and professional manner.
The ability to follow instructions and company procedures.
Good timekeeping and reliability.
The ability to work as part of a team.
A positive attitude towards training and development.

Qualifications and Experience

Essential:

No previous office experience is required, as full training will be provided.
Basic English and maths skills.
Willingness to complete an apprenticeship qualification.

Desirable:

GCSEs or equivalent in English and maths.
Previous experience using a computer or Microsoft Office.
An interest in transport, logistics or business administration.

Training and Development

The apprentice will receive on-the-job training and support from experienced members of the administration and transport teams. They will also work towards a recognised apprenticeship qualification, such as Business Administration or a relevant equivalent.

Training may include:

Proof of Delivery administration.
Data entry and record-keeping.
Customer service skills.
Transport office procedures.
Document control and filing.
Use of company systems.
Health and safety awareness.
Data protection and confidentiality.

Health and Safety Responsibilities

The apprentice must:

Follow company health and safety procedures.
Take reasonable care of their own health and safety and that of others.
Report any hazards, accidents or concerns to a manager.
Follow site rules when working around the transport yard, warehouse or office areas.
Wear PPE where required.

Data Protection and Confidentiality

The apprentice will be expected to handle company, customer and driver information responsibly. They must follow company procedures relating to confidentiality, GDPR and data protection.

Working Relationships

The apprentice will work closely with:

Transport office staff.
Administration team.
Drivers.
Warehouse staff.
Managers and supervisors.
Customers, where appropriate.

Person Specification

Requirement

Essential / Desirable

Good attention to detail

Essential

Willingness to learn

Essential

Good communication skills

Essential

Basic IT skills

Essential

Reliable and punctual

Essential

Able to work as part of a team

Essential

GCSE English and maths or equivalent

Desirable

Interest in transport or logistics

Desirable

Previous office experience

Desirable

Pay: £15,600.00-£24,700.00 per year

Work Location: In person

Quick apply

Refine Your Search

support services clerk jobs in crook, dur

Apprentice POD Administration Clerk

Credit Control and Collections Clerk

STP Planning Clerk

Customer Accounts Clerk

Head of Governance

Finance Manager

Apprentice Purchase Ledger Administrator

Consultant Ecologist

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