Crm project manager Work, Jobs in Crossgates, Fif (with Salaries)

CRM Manager
Duncan & Todd Opticians —Scotland
- Full-time
- CRM software
- APIs
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
7d
Business Development Manager
Charles River Laboratories —Tranent
- Full-time
- Up to 50% travel
- Sales
- Salesforce
Business Development & Partnerships Manager
Linc Limited —Edinburgh
- £42,000 - £56,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Salesforce
- Health & wellbeing programme
- Gym membership
Quick apply
Project Coordinator
Proclad —Glenrothes
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- ERP systems
- Annual leave
Tiger Sheds Show Site Sales Advisor
Anchor Timber Buildings Ltd —Linlithgow
- £13 - £15 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Project Coordinator
Proclad Group —Glenrothes
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- ERP systems
- Annual leave
Product Owner – Communication Digital Platform
Equans —North Lanarkshire
- Computer Science
- English
- Master's degree
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
8d
Senior Customer Service Representative - Stirling
Convatec —Stirling
- Full-time
- CRM software
- Customer service
- Microsoft Office
3d
Account Manager - UK Adviser Sales Business Development (Edinburgh based)
BlackRock Investments —Edinburgh
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Work from home
Enterprise Development Manager
Biedrzycki Enterprise Consulting Ltd —Edinburgh
- £60,000 - £78,000 a year
- Full-time
- Microsoft Office
- Business development
- Analysis skills
- Free parking
Quick apply
19h
Business Support Intern
Let Tech Solutions Ltd —Edinburgh
- £25,000 - £28,000 a year
- Full-time
- Customer service
- English
- In-person
- Sick pay
Quick apply
6d
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Edinburgh
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Business Coordinator
Scottish Procurement Alliance —Livingston
- £31,201 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Business Operations Manager
CGEN Engineering Ltd —Edinburgh
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Bachelor's degree
- No degree
Quick apply
5h
Sales Manager Scotland
Tomra —Bathgate
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
Quick apply
Work Winning Lead - Water
AECOM —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Senior Contract Recruiter / Business Development (Salesforce) Urgent
MaxAccelerate —Edinburgh
- Full-time
- Remote
- Salesforce
- Business development
Quick apply
A&R Outbound Sales Executive
Liberty Music PR —Edinburgh
- £3,000 - £5,000 a month
- CRM software
- Sales
- Project management
- Flexible schedule
Quick apply
Integrations Solutions Architect
Addepar —Edinburgh
- APIs
- Communication skills
Quick apply

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crm project manager jobs near crossgates, fif

CRM Manager

Duncan & Todd Opticians -
Scotland

Quick apply

Job details

Full-time | Fixed term contract
7 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

CRM software
APIs
HubSpot
Communication skills

Full job description

The Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 50 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, and Smart Employee Eyecare.

We are currently recruiting for a CRM Manager to join the Duncan & Todd Group. This role will be full time working Monday to Friday.

The successful candidate will own the day-to-day management and optimisation of Duncan & Todd's customer lifecycle programme, ensuring customers receive relevant, timely and personalised communications that improve retention, recall performance, conversion and customer lifetime value.

Key Responsibilities

Lifecycle Marketing
Own all customer lifecycle journeys across the business.
Design and manage automated customer journeys including:

o Recall cycle

o Appointment reminders

o RX No Purchase journeys

o Prescription expiry reminders

o Re-engagement campaigns

o Ecommerce post-purchase journeys

o Cross-sell and upsell journeys

o Continuously review and improve customer touchpoints.

CRM & Automation

Manage HubSpot CRM and marketing automation platform.
Build, maintain and optimise workflows, automations and nurture programmes.
Ensure data flows correctly between Optix, Shopify, HubSpot and future integrations.
Support future API and middleware projects.
Implement and manage customer segmentation strategy.
Develop audience rules and targeting frameworks.
Deliver increasingly personalised customer communications.
Work closely with Digital Brand Manager on customer data initiatives.
Work closely with Marketing Executive on content creation.

Performance & Reporting

Monitor key CRM metrics including:
Recall conversion
Appointment bookings
Customer retention
Customer lifetime value
Email engagement
Ecommerce conversion
Produce monthly CRM performance reports.
Identify opportunities for optimisation and testing.

Testing & Optimisation

Develop testing roadmap.
Conduct A/B testing across emails, journeys and audience segments.
Improve customer engagement and conversion rates through continuous optimisation.

Success Measures

Recall conversion rate
Retention rate
Customer lifetime value
Ecommerce conversion from CRM
Email engagement performance
Customer reactivation rates

Candidate Profile:

We offer a fast paced and dynamic working environment and we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one.

Previous experience HubSpot Experience
Experience in Lifecycle marketing ownership
Segmentation and Ecommerce CRM experience
Good verbal and written communication and email automation expertise
High attention to detail and accuracy

As a company, the D&T Group offer:

Competitive salary
Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform.
Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
The opportunity to work for a company that cares.
Career progression opportunities and further training.

Work Location: In person

Quick apply

Refine Your Search

crm project manager jobs in crossgates, fif

CRM Manager

Business Development Manager

Business Development & Partnerships Manager

Project Coordinator

Tiger Sheds Show Site Sales Advisor

Project Coordinator

Product Owner – Communication Digital Platform

Service Desk Engineer

Senior Customer Service Representative - Stirling

Account Manager - UK Adviser Sales Business Development (Edinburgh based)

Enterprise Development Manager

Business Support Intern

Senior Account Executive - AI Software Sales & professional services

Business Coordinator

Business Operations Manager

Sales Manager Scotland

Work Winning Lead - Water

Senior Contract Recruiter / Business Development (Salesforce) Urgent

A&R Outbound Sales Executive

Integrations Solutions Architect

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