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AI Adoption Lead

ICS.AI Limited
Carmarthenshire

Quick apply

Job details

Full-time
£40,000 - £50,000 a year

Benefits

Annual leave
Company pension
Company events

Qualifications

Stakeholder collaboration
Stakeholder liaison
Change management
Stakeholder coordination
Risk management
Change leadership
AI
Stakeholder management

Full job description

Role:- AI Adoption Lead / Change Manager

Location:- Remote/ West Wales (preferred)

Salary:- £40,000 - £50,000

About Us

ICS.AI is the fastest growing private Artificial Intelligence (AI) company in the UK, transforming how public sector (specifically local government and education sectors) organisations operate and deliver value to students and staff

As a Microsoft co-sell partner, we specialise in Conversational and Generative AI transformation solutions that enable institutions to safely and securely harness cutting-edge AI technologies. With a proven track record across multiple trusted public sectors, we develop innovative and leading edge solutions that address the most important challenges that face the higher and further education sectors. Our solution drive efficiency, enhance service delivery, and create exceptional value for our customers.

About the Role

As a Change Manager, you will lead the human, cultural and organisational aspects of AI transformation. You will work closely with delivery teams and client stakeholders to design and implement effective change strategies that increase adoption and ensure long‑term success.

Key Responsibilities

Develop comprehensive change management strategies for AI implementation

Conduct stakeholder analysis and create stakeholder engagement plans

Design and deliver communications campaigns that support AI adoption

Develop training plans and materials for end‑users

Establish and support networks of change champions

Track benefits, measure adoption and produce reporting

Conduct business readiness assessments

Manage resistance and develop mitigation strategies

Support post‑implementation transition to BAU operations

Collaborate with project delivery teams to align change activity with solution rollout

What You’ll Bring

Experience delivering organisational change (public sector experience desirable)

Strong understanding of change management methodologies

Experience developing communication and engagement strategies

Strong stakeholder management and influencing skills

Experience in benefits realisation and adoption tracking

Experience developing and facilitating training

Understanding of local government operations and service delivery

Benefits

ICS.AI employees receive a comprehensive benefits package, including:

Remote and flexible working

25 days annual leave plus bank holiday

Enhanced pension scheme

Private medical cover (Vitality)

£100 per month home‑working allowance

Quarterly company team events

Full training on AI technologies and tools

How to Apply

If you are passionate about driving meaningful organisational change and want to be part of pioneering AI transformation across local government, we would love to hear from you.

Submit your application and join a fast‑growing team shaping the future of public sector AI.

Quick apply

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