Parts advisor Work, Jobs in Crosshands, Cmn (with Salaries)

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- Free parking
- Employee discount
Quick apply
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Parts Advisor

Gwili Jones
Carmarthen

Quick apply

Job details

Permanent | Full-time
£12.71 - £15.00 an hour
14 days ago

Benefits

Free parking
Employee discount
Sick pay

Qualifications

Automotive warranty claim processing
Inbound customer enquiry call handling
Stock ordering
Stock checks
Spare parts inventory management
Organisational skills
Physical stocktaking
Stocking
Customer support
Stock replenishment
Phone etiquette
Stocktaking
Stock coordination
Communication skills
Welsh

Full job description

Job Overview
Gwili Jones are seeking a dedicated and customer-focused Parts Advisor to join our parts / aftersales team. The successful applicant will be expected to provide exceptional service, maintain accurate records, and support the maintenance of our parts department within a small and friendly team. Key responsibilities include, but not limited to:

Responsibilities

Deal with customer's parts enquiries over the counter, on the phone and online
Assist with stock control measures, ordering, receiving and allocation of parts to customers/jobs
Regular stock checks
Assist with managing and organising parts stock levels with up-to-date parts for necessary machines
Assist in keeping showroom stocked, organised, tidy, and up to date
Assist with workshop administration needs
Assist with warranty registration and parts warranty claim

Requirements

Good knowledge of agricultural machinery
A "can do" attitude with ability to work effectively as part of a team in a busy environment
Strong organisational skills with a keen eye for detail
Excellent communication skills, both verbal and written
Proficiency in Microsoft Excel and basic IT systems relevant to stock management
Experience with phone etiquette and delivering professional customer service
Self motivated and approachable
Welsh speaking an advantage but not essential

The wage rate is dependent on experience within a similar role and level of knowledge of the IBCOS dealer management system. Experience with IBCOS is advantageous, and candidates with a strong understanding of the system will be considered for a higher salary starting point.

Hours will be from 8am to 5:30pm Monday to Friday year round, Saturdays between 8am and 12:30pm on a rota basis. Extended hours required occasionally during busy periods.

Pay: £12.71-£15.00 per hour

Benefits:

Employee discount
Free parking
Sick pay

Work Location: In person

Quick apply

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