Looking for a new challenge?
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Data Scientist (Apprentice)
Join a team where Purpose drives everything we do, Ambition fuels our growth, Trust builds our foundation, and Respect shapes our culture.
We're not just hiring — we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.
Contract: Initially a Fixed term contract for 36 months to cover the lifetime of the apprenticeship. On successfully passing your apprenticeship qualification, we are committed to offering a suitable permanent position.
Working hours: 35 hours per week is full time. As an apprentice you will be spending 20% of your time on off-the job learning, which includes attending lectures/tutorials with your training provider.
Salary: £26,936
Location: London, Exchange Tower
Reporting to: Head of Business Analysis and Insight
By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. Our hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
About Us:
The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.
By joining us as an apprentice you will be working towards Data Science Degree Apprenticeship. This apprenticeship will provide you with a range of skills, from problem structuring, through coding, analytics, modelling and statistics, to disseminating and storytelling. You will gain real world experience of influencing decisions in an impactful way to drive service improvements for consumer and financial services providers business. This apprenticeship will give you the academic knowledge and practical experience of data science and its application.
What You’ll Do:
- Through your apprenticeship you will work with your line manager to agree and deliver against clear personal objectives, with support from a dedicated mentor within the organisation. This will help the Financial Ombudsman to deliver a fair and efficient service, which reflects the diversity of our customers and our people. Initial accountabilities could include:
- Building your understanding of our organisation, alongside your proficiency in and understanding of data science.
- Working on projects with support and guidance from other colleagues within the analysis and insight group. These will include areas such as identifying new operational or strategic insights using advanced statistical analysis, data mining and data visualisation techniques.
- We will also build your ability to ensure your analytics - and the data and research it is based on - is quality assured, documented and fit-for-purpose.
- As required, providing analytical and insight support or advice to projects across the organisation. You will be supported by more experienced colleagues, but equally begin to work with more independence over time as you build the relevant technical capability.
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
Minimum Criteria
- 104 UCAS points and GCSE English and maths (grade C or above), or
A recognised and equivalent qualification (examinations and relevant experience will be considered) or Completion of a level 3 apprenticeship/professional qualification in a relevant discipline
- On enrolment onto the apprenticeship (September 2026) you will not be in full-time education or receiving of funding for other learning programmes.
- You will need a full UK Right to Work for the duration of the apprenticeship, and have valid and eligible residency status and be a resident in the UK for 3 years before the start of the apprenticeship
What you’ll bring (in addition)
- We don’t expect you to have studied data science or statistics previously, but we are keen to know what interests you about the subject and its potential to inform business decisions.
- Natural flair for data, your CV showcases this effectively.
Why You'll Love Working With Us:
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values
- Flexibility : Work your way — hybrid, or in-office
- Wellbeing : [Health plan, gym memberships, mental health support]
- Growth : We invest in your future with [courses, mentorship, promotions]
- Culture : Diverse. Inclusive. Collaborative. Fun.
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
- 25 days holiday entitlement, with the option to buy extra or sell days
- Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only
How to apply
To apply, please upload a current CV, which includes your qualifications. If you are still studying add your predicted grades. We will be reviewing your qualifications to ensure you are eligible for the apprenticeship you have applied for.
If you do not hold the required qualifications, you will not be eligible for this Apprenticeship
Applications need to be submitted by 15 th June 2026. Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
The recruitment process
Once you have applied, the recruitment process is as follows:
Online tests: The team will review your qualifications once the job advert has closed. If you meet the qualification requirements you will be emailed tests to complete, which must be completed within 72 hours. The tests are:
- Cognitive Ability test to assess your problem solving, critical thinking & attention to detail
- Workplace Behaviour Assessment, to evaluate if you’d be happy in the role applied for.
On-demand Video interview: If you pass the previous stage, you will be sent an on-demand video interviews to complete. This is your opportunity to tell us why you have applied for an apprenticeship, and how you feel you would be a good fit for the apprenticeship you applied for. You have 72 hours to complete this step. If you are successful, you will be invited to an interview.
We partner with Criteria to deliver the assessments & video interview. You can visit their website to learn more about the platform & read their privacy notice.
Face to face interview: If you are successful after the video interview, you will be invited to an interview with your future team. Here we are looking to understand if you have the skills to excel in the apprenticeship. It is also your opportunity to learn more about the Financial Ombudsman Service & what you’ll be doing as an apprentice.
A full job profile is available on request and will be provided to candidates shortlisted to the candidates that have been shortlisted to the on-demand Video interview
The Financial Ombudsman is an Equal Opportunity and disability Employer.
We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more
https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion
Don’t miss out be part of the journey and take advantage of this opportunity.
Authenticity of applications
We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.
