Hotel & accommodations guest services staff Work, Jobs in Crouch End, Gtl (with Salaries)

Guest Services Executive
The Corporate Housing Partnership Limited —London
- £15.50 an hour
- Part-time
- Hospitality
- English
- Microsoft Office
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Night Reception Team Member - Part Time
Travelodge —Wood Green
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
3d
Night Reception Team Member
Travelodge —London
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
10d
Reception Team Member - Part Time
Travelodge —Walthamstow
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Hotel Team Member - Part Time
Travelodge —London
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
8d
Guest Services Host
Mitie —London
- £15.15 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
Night Guest Service Assistant
Holiday Inn Express Park Royal —London
- £13.10 an hour
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Expert - London Marriott Hotel Regents Park
Marriott International, Inc —London
- £12.80 an hour
- Part-time
- Microsoft Outlook
- Hotel
- Hotel experience
- Employee discount
- Referral programme
8d
Guest Experience Host
The BoTree —London
- £28,840 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
12d
Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
Night Guest Services Agent
Maybourne —London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
1d
Guest Services Agent
Maybourne —London
- Full-time
- Hotel
- Front desk
- Café
- Employee discount
- Referral programme
Quick apply
Seasonal Hospitality Team Member
YHA England & Wales —London
- £12.71 an hour
- Seasonal
- Hospitality
- Employee assistance programme
- Employee discount
2d
Front Office Host/ess - Flexible Hours
Hyatt Place London Heathrow Airport —London
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Night House Host/Receptionist
Locke —London
- £28,000 - £29,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
Guest Hospitality Sales Executive (Night)
The Wesley Hotel London Euston —London
- £28,860 a year
- Full-time
- Hospitality
- Hotel
- In-person
Quick apply
Guest Services Team Member
The Clermont —London
- £13.50 an hour
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Receptionist / Guest House Assistant
Temple Lodge Club ltd —London
- From £20,300 a year
- Part-time
- Hospitality
- Front desk
- In-person
- Annual leave
Quick apply
6d
Hotel Receptionist
Welcome Break —London
- Up to £13.35 an hour
- Overtime
- Hotel
- Free parking
- Employee discount
9d

I want to receive the latest job alerts for hotel & accommodations guest services staff in crouch end, gtl

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Guest Services Executive

The Corporate Housing Partnership Limited -
London

Quick apply

Job details

Permanent | Part-time | Zero hours contract
£15.50 an hour
3 days ago

Benefits

Casual dress
Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Referral programme

Qualifications

Hospitality
Driving Licence
English
Microsoft Office
IT
Computer skills
Hotel experience

Full job description

Job Title: Guest Services Executive London

Reports To: Guest Services Manager

Location: London

Role Type: 20 hours – flexibility required

7-day rota including weekends

Or hours from 4pm – 8pm and weekends

Salary £15.50 + Travel expenses

About Us

Our group of companies specialises in housing solutions, supporting organisations with complex accommodation needs across the Corporate, Healthcare, Construction, and Insurance sectors. Backed by over 20 years of experience, it delivers tailored accommodation strategies, combining short and long-term housing, property management, and bespoke client support.

Objective of position

This is a really exciting opportunity to join our fast-paced, high-growth luxury property rental group operating across five brands, including The Corporate Housing Partnership, StarHost Residences, Harbour Escapes, Country Escapes and Portico Residences. We specialise in high-end accommodation for corporate, healthcare, construction, and insurance clients, delivering exceptional service across both short- and long-term stays.

We’re looking for both part-time and full-time Guest Services Executives to join our fun, dynamic and friendly team. Focused on making sure that our guests have absolutely everything they need for a luxury stay, you will go above and beyond to exceed our guests’ expectations.

Duties and Responsibilities

Lead and personally facilitate interactions with our Guests at appropriate times to create a lasting positive impression and providing Guests with service excellence

Ensure all Guest interactions create a positive experience, leading to high scores in our review platforms.

Provide a first class check in and familiarisation tour of the property for our Guests, identifying areas within the property that need to be explained or critical information shared.

Share the Guest Book with the Guests at the appropriate moment prior to their arrival at the property

Build a rapport with the Guests before and at their check in and identify their interests and resulting sales opportunities for The Corporate Housing Partnership which are also opportunities to enhance the Guest’s stay further.

Provide guests with quick and accurate responses to queries

Evaluate guest interaction points and work proactively to reduce the need for Guest questions making their stay more enjoyable and relaxed.

Take responsibility for being the ‘go-to’ member of the Guest Experience team for certain properties – ensuring that you have the deepest understanding for those that are allocated to you (meeting with the Owners for the property handover, if necessary)

Ensure you are an expert in our product knowledge and the local area for fine dining and other five-star related products that could be on offer to Guests.

You will be accountable for quality auditing prior to our Guest’s arrival and liaise with our housekeeping and maintenance teams. You will ensure a full handover between housekeeping and Guest Experience team, prior to Guest check-ins.

Person Specification

Previous experience in a high-end hotel guest liaison environment or guest services

A passion for delivery of the best service and for delighting guests beyond their high expectations

High attention to detail

A positive and confident attitude

Being highly personable at all times when around Guests and colleagues

The ability adheres to high standards and strict procedures

An ability to be flexible as the role may involve being on a call-out roster

Excellent professional appearance and positive interpersonal skills

Flexibility towards seasonal working arrangement

Microsoft Office and computer skills are essential

Passion for luxury hospitality

Essential experience:

2+ years in high end hospitality in a guest facing role

2 + years in checking in processes/ reservation management/ concierge

Driving Licence & Car (advantageous) but not necessary – travel expenses will be covered

Why Join Us?

You’ll be part of a collaborative, ambitious team within a business experiencing rapid growth. This role offers variety, responsibility, and the opportunity to make a meaningful impact on the quality and performance of our property portfolio.

Job Types: Part-time, Permanent, Zero hours contract

Pay: £15.50 per hour

Benefits:

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Life insurance
Referral programme

Application question(s):

Do you live in London and happy to travel around the London area?
Do you have a good command of the English Language?
Are you comfortable being in a client facing position?
Are you flexible with your time?

Work Location: In person

Quick apply

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I want to receive the latest job alerts for hotel & accommodations guest services staff in crouch end, gtl

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