Technical support Work, Jobs in Crouch End, Gtl (with Salaries)

IT Support Analyst
Proxima —London
- Hybrid work
- Analysis skills
- SharePoint
- Communication skills
6d
IT Field service engineer
Medivet Group Ltd —Watford
- £37,000 a year
- Full-time
- Maintenance
- Communication skills
1h
IT Support Associate, IT Services
Amazon UK Services Ltd. —London
- Full-time
1st Line IT Support and Provisioning Engineer (JML)
Visionist Consulting —London
- Full-time
- Presentation skills
1st Line IT Support Engineer
Cardonet —London
- SharePoint
- Communication skills
- Referral programme
IT Service Desk Analyst
Hampshire Trust Bank —London
- Full-time
- Writing skills
- Travel
- Computer skills
- Annual leave
Quick apply
11d
IT User Support Technician
Technopc —North London
- Temporary
- Maintenance
- In-person
- Communication skills
Quick apply
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- SQL
- Communication skills
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Mentoring
- SharePoint
- In-person
Support Analyst
Elexon —London
- £45,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
7d
IT Support Specialist
Silver Birch Care Holdings —London
- £33,000 - £36,000 a year
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
23h
Support Analyst
Palantir —London
- Weekend availability
- Remote
Quick apply
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
Onsite Technical Lead
ABACUS —London
- Full-time
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
IT Service Desk Apprentice
QA Apprenticeships —London
- £28,000 a year
- Computer literacy
- Travel
- Organisational skills
- Employee assistance programme
2nd Line IT Support Engineer
Cardonet —London
- Computer networking
- Communication skills
- Referral programme
IT Logistics and Migration Engineer - Associate
EY —London
- Organisational skills
- Communication skills
13d

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IT Support Analyst

Proxima -
London

Apply Now

Job details

6 days ago

Qualifications

Technical troubleshooting
Desktop support
Incident management
Incident queue management
iOS
User account provisioning
Ticket management
User account management
Analysis skills
IT permissions management
Ticket management systems
SharePoint
Customer support
Customer interaction
Application support
Communication skills
Active Directory
Intune
Mobile devices
Identity & access management

Full job description

The opportunity

We are looking for an IT Support Analyst to play a key role in supporting our global workforce across multiple offices. You will troubleshoot and resolve a wide range of technical issues involving Microsoft 365, Intune, Windows devices, mobile technology, and business-critical applications, ensuring colleagues receive a responsive and professional support experience. While based in our London office, you will provide support to all users across the organisation, working in a hybrid model with around three days per week in the office.

Key Responsibilities

Act as the first point of contact for IT support requests.
Manage incidents and requests through the service desk system.
Diagnose and resolve hardware, software and Microsoft 365 issues.
Support Windows laptops and mobile devices (iOS and Android).
Provision and configure new user accounts, devices and access.
Manage the end-to-end IT onboarding and offboarding process, including preparing and configuring laptops, provisioning accounts and access, delivering IT inductions, and ensuring a smooth user experience from day one.
Support office technology including meeting rooms, printers and AV equipment.
Assist with IT projects and rollouts.
Participate in device lifecycle management, including laptop builds, replacements, stock management and asset tracking.
Support user access management, including password resets, MFA setup and troubleshooting, and permission requests.

Requirements

Strong customer service and communication skills (user-facing role).
Microsoft 365 administration and troubleshooting experience.
Entra/AD experience
Intune-managed device support (laptops and mobiles).
Ability to work independently and own tickets through to resolution.
Excellent troubleshooting and analytical skills.
Comfortable supporting both in-office and remote users.
Ability to communicate technical information to non-technical users.

Desirable Experience

Microsoft Intune
MFA (Microsoft Authenticator)
Autopilot deployments
Microsoft Defender
SharePoint administration
Cyber security awareness

Apply Now

Refine Your Search

technical support jobs in crouch end, gtl

IT Support Analyst

IT Field service engineer

IT Support Associate, IT Services

1st Line IT Support and Provisioning Engineer (JML)

1st Line IT Support Engineer

IT Service Desk Analyst

IT User Support Technician

Application Support Analyst

2nd Line Technical Analyst (Out of Hours - Nights/Weekends)

IT Support Technician

IT Incident Management & Resolution Engineer

Support Analyst

IT Support Specialist

Support Analyst

IT Support Analyst – Client Services & Monitoring

IT Coordinator/ Helpdesk Technician

Onsite Technical Lead

IT Service Desk Apprentice

2nd Line IT Support Engineer

IT Logistics and Migration Engineer - Associate

I want to receive the latest job alerts for technical support in crouch end, gtl

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