Customer & content coordinator Work, Jobs in Crowborough, Esx (with Salaries)

Customer & Content Coordinator
John Jaques and Son Ltd —Edenbridge
- £28,000 a year
- Full-time
- Customer service
- In-person
- AI
- Free parking
- Employee discount
Quick apply
9d
Events Coordinator
SBK Healthcare —Kings Hill
- Full-time
- Hybrid work
- Organisational skills
- IT
- In-person
- Free parking
- Work from home
Quick apply
Learning and Development Operations Coordinator
Rakuten Global —Brighton
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
5d
Supply Chain Coordinator I
Thermo Fisher Scientific —Horsham
- Full-time
- ERP systems
- Microsoft Office
- Business
7d
Learning and Development Operations Coordinator
Rakuten —Brighton
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
4d
Evening Housekeeping Coordinator
Benenden Hospital Trust —Benenden
- £24,784.50 - £277,778.00 a year
- Part-time
- Hospital
- Microsoft Office
- Supervising experience
- Free parking
- Annual leave
22h
Dental Nurse
Bupa Dental Care —Sevenoaks
- Monday to Friday
- Communication skills
- Employee assistance programme
- Employee discount

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customer & content coordinator jobs near crowborough, esx

Customer & Content Coordinator

John Jaques and Son Ltd
Edenbridge

Quick apply

Job details

Permanent | Full-time
£28,000 a year
9 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
AI

Full job description

WHO WE ARE

Jaques of London is the oldest toys and games brand in the world. We describe ourselves as a 230-year-old start-up: proud of our heritage, but always looking for better ways to bring play to families today.

Founded in 1795, Jaques has been at the heart of play for generations, from inventing croquet and table tennis to crafting the wooden toys and family games we sell today.

Our mission is simple: to spread the power of play. We are at an exciting stage of growth and are looking for an ambitious, people-focused individual to help us deliver an exceptional customer experience as we scale.

The role

This is a varied, hands-on role sitting at the heart of our eCommerce operation. You will coordinate our customer service function — managing a small team, owning escalated cases, and making sure every customer interaction reflects the Jaques standard. Alongside that, you will help turn customer feedback into useful insight for our product, marketplace and marketing teams, supporting listing content, reviews and product reporting.

If you are organised, people-focused and curious about eCommerce, this is a great role to build real breadth of experience.

What you'll be doing

Coordinating a small team of two virtual assistants — managing workload, quality and day-to-day support
Owning escalated or complex customer enquiries across email, phone and marketplace platforms
Managing our CRM system and maintaining accurate customer records
Producing regular product feedback reports for the product and marketing teams
Monitoring and responding to company reviews across all channels
Supporting marketplace listing content using real customer language, questions and feedback

Who you are

Experienced in customer service, ideally with some experience coordinating or supporting others
A clear, confident communicator — written and verbal
Organised and comfortable managing multiple priorities at once

Curious about eCommerce and keen to develop your skills in a growing digital business

What we offer

£28,000 per annum
Birthday leave — a paid day off every year on your birthday
50% staff discount all year round
Hands-on experience with AI tools and how we use them across our eCommerce operation — a real growth opportunity as we build this capability together
Free on-site parking
Team socials and company events
Casual dress

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking

Experience:

Customer service: 2 years (preferred)

Work Location: In person

Quick apply

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customer & content coordinator jobs in crowborough, esx

Customer & Content Coordinator

Events Coordinator

Learning and Development Operations Coordinator

Supply Chain Coordinator I

Learning and Development Operations Coordinator

Evening Housekeeping Coordinator

Dental Nurse

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