Technical support specialist Work, Jobs in Crowthorne, Brk (with Salaries)

Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Project Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Manager Trainee
Paramount Pools Ltd —Hook
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Driving
- Free parking
Quick apply
9d
Data Engineer
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- Computer Science
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Azure Local Specialist
CGI —Leatherhead
- Full-time
- Hybrid work
- Azure
- Computer networking
Quick apply
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £26,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
- Free parking
- Employee assistance programme
Quick apply
Trainee Quality Inspector
PEPPERS CABLE GLANDS LTD —Camberley
- £25,000 - £28,000 a year
- Full-time
- Computer literacy
- Analysis skills
- In-person
- Free parking
Quick apply
1d
OT Systems Administrator Specialist - Laboratory Systems
Lonza —Slough
- Full-time
- Windows
- No degree
- Travel
- Relocation assistance
Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Development Executive
Mysoft —Fleet
- Full-time
- Hybrid work
- CRM software
- Sales
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
VAT Advisor
RBCVAT Limited —Reading
- £45,000 - £60,000 a year
- Full-time
- In-person
- Tax experience
Quick apply
10d
Technical Delivery Specialist (Edgewing)
BAE Systems —Frimley
- From £54,808 a year
- Leadership
4d
Security Operations Centre (SOC) Analyst
M Group —Farnborough
- £35,000 - £40,000 a year
- Windows
- Scripting
- IT
- Annual leave
- Employee assistance programme
8d
Learning & Development Manager
Worldwide Flight Services —Heathrow
- Full-time
- In-person
Quick apply
Desktop Support Technician
Flexera Software, Inc. —Bracknell
- Weekend availability
- Computer Science
- Engineering
- Windows
Trainee Assembler Electronics / Electrical (Full time)
Visualization —Maidenhead
- £26,500 - £32,000 a year
- Overtime
- CAD
- In-person
- Hand tools
- Health & wellbeing programme
Quick apply
4d
Channel Partnership Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Employee assistance programme
Quick apply

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technical support specialist jobs near crowthorne, brk

Software Support Consultant (Finance)

Mysoft
Fleet

Quick apply

Job details

Full-time

Benefits

Free parking
Employee assistance programme
Paid volunteer time
Sick pay

Qualifications

Accounts receivable
Sage
Microsoft Excel
Accounts payable
Customer service
Supply chain
ERP systems
Business processes
Microsoft Office
SQL
Accounting
Organisational skills
Communication skills
Time management

Full job description

Here at Mysoft, we're on a mission to enable our customers to unlock their business potential via Sage X3, Sage Intacct, as well as our own complimentary propriety X3CloudDocs solution. We are the longest standing Sage X3 partner in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do!

We're looking for a dedicated Support Consultant to join our team to support our customers using Sage X3, Sage Intacct and Mysoft proprietary solutions, with a particular focus on finance related processes and modules. You'll play a key role in helping customers improve financial processes, overcome system challenges and get maximum value from their business systems.

Are you passionate about delivering exceptional customer support and solving complex software issues? Do you thrive in a collaborative environment, building strong relationships with customers and colleagues alike? If so, we'd love to hear from you!

You could be an experienced Finance ERP Support Consultant or you could have a finance background with strong technical aptitude and are looking to transition your career into the world of software support. This role offers the chance to build specialist expertise, with innovative technology and develop your career within a collaborative and supportive team.

What you'll be doing…

Managing customer support incidents from initial investigation through to resolution, ensuring regular communication and high levels of customer service.
Investigating and resolving functional issues across Sage X3, Sage Intacct and Mysoft proprietary solutions, with a focus on finance processes and modules.
Providing expert guidance and troubleshooting support for finance functions including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting.
Analysing issues to identify root causes, prioritise effectively and escalate where additional technical or commercial support is required.
Collaborating with Consultancy, Development and Technical teams to deliver effective customer solutions and continuous service improvements.
Maintaining accurate support documentation, contribute to knowledge sharing and build strong customer relationships through professional, responsive communication.

What we're looking for…

Strong understanding of finance operations, accounting principles and core finance workflows including general ledger, accounts payable, accounts receivable and reporting.
Proven experience supporting ERP software and finance-related business processes within a commercial, customer-focused environment is highly advantageous
Excellent analytical, troubleshooting and problem-solving skills, with the ability to investigate and resolve software support issues effectively.
Strong communication and stakeholder management skills, with the ability to explain technical concepts clearly to non-technical users.
Highly organised, with the ability to prioritise and manage multiple issues in a fast-paced environment, alongside strong Microsoft Office and Excel skills.
Desirable: experience with Sage X3, Sage Intacct, SQL or database tools, and experience within manufacturing, distribution or supply chain sectors.

We'd love to hear from you if you have:

Excellent customer service and communication skills, with the ability to build strong relationships and support customers confidently under pressure.
A methodical and analytical approach to problem-solving, with strong attention to detail and accuracy.
The ability to communicate clearly with both technical and non-technical users across phone, email and remote support channels.
Strong organisational and time management skills, with the ability to prioritise and manage multiple issues in a fast-paced environment.
A proactive, positive approach to learning, with the ability to work independently while collaborating effectively within a team.
A professional, customer-focused mindset with a strong sense of ownership, accountability and adaptability.

Working for Mysoft

At Mysoft, you'll have the opportunity to get your hands-on cutting-edge technology and innovative products that make a real impact. You'll be part of a professional, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth.

On offer is a competitive salary, unlimited commission, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, paid sick leave, and the flexibility to work on a hybrid basis. We're set in leafy Church Crookham (GU52 0RJ), with free car parking available.

While our preference is for someone who can work from the office three days a week, we would consider a fully remote arrangement for the right candidate

Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.

Quick apply

Refine Your Search

technical support specialist jobs in crowthorne, brk

Software Support Consultant (Finance)

Service Desk Analyst

Project Coordinator

IT Service Delivery Manager

Warehouse Manager Trainee

Data Engineer

Azure Local Specialist

Second Line Support

Service Delivery Coordinator

Trainee Quality Inspector

OT Systems Administrator Specialist - Laboratory Systems

Arrears & Collections Associate

Business Development Executive

VAT Advisor

Technical Delivery Specialist (Edgewing)

Security Operations Centre (SOC) Analyst

Learning & Development Manager

Desktop Support Technician

Trainee Assembler Electronics / Electrical (Full time)

Channel Partnership Manager

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