Trust manager Work, Jobs in Croydon, Eng (with Salaries)

Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
111 First Crisis Hub Practitioner
South London and Maudsley NHS Foundation Trust —London
- £45,953 - £54,254 a year
- Full-time
- Team management
- Mentoring
- Annual leave
9d
Head of Talent Acquisition
Hozah —Croydon
- From £65,000 a year
- Full-time
- Hybrid work
- Recruiting
- In-person
Quick apply
11d
Assistant Manager
Boots —Croydon
- Weekend availability
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Hub Operations Manager
Skinners' Academies Trust —Royal Tunbridge Wells
- £71,432 - £79,179 a year
- Full-time
- Continuous improvement
- Human resources
- In-person
Quick apply
E+ Grant Manager
British Council —London
- Full-time
- Hybrid work
- English
- Team management
- No degree
Resident Experience Associate
CompassRock International —Croydon
- £32,000 - £33,000 a year
- Weekend availability
- Microsoft Outlook
- Computer literacy
- Writing skills
- Annual leave
- Sick pay
Quick apply
8d
Chief of Staff
The Chief of Staff Association —London
- £150,000 - £185,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
Business Manager
Big Motoring World —Wimbledon
- £35,000 - £42,500 a year
- Full-time
- Customer service
- Computer literacy
- Team management
- Free parking
- Store discount
Quick apply
Tour Manager
Cultural Breaks —London
- £100 - £125 a day
- Hotel
- In-person
Quick apply
9d
Area Support Manager - 40 Hours
Bestway Group —Oxted
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
11d
ER Coordinator
Superdrug —Croydon
- Part-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
- Store discount
- Employee discount
4d
Regional Policy Manager, UK/IE - Trust & Safety
TikTok —London
- English
- Communication skills
4d
Hotel Manager
Premier Inn —Croydon
- £31,000 - £34,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Community Impact Manager
Lloyds Bank Foundation —London
- From £52,738 a year
- Full-time
- Travel
4d
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- Communication skills
- Work from home
Retail Systems Testing Administrator
Superdrug —Croydon
- Part-time
- Hybrid work
- AI
- Store discount
- Employee discount
Policy Compliance Manager
Google —London
- £112,000 - £114,000 a year
- Bachelor's degree
- No degree
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Organisational skills
- Financial services
- Communication skills
- Annual leave
- Employee discount
Sales Assistant at Tesco
The Entertainer at Tesco —London
- £11.30 - £12.86 an hour
- Temporary
- Merchandising
Quick apply
12d

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Resident Liaison Officer

Equans -
Croydon

Apply Now

Job details

Permanent | Full-time
Up to £33,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Stakeholder collaboration
Client engagement
Stakeholder liaison
Tenant engagement
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Resident Liaison Officer

Offer ID:

84245

Job:

Support Functions / Other

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for an experienced Resident Liaison Officer to join our team in Croydon on a full-time, permanent basis. We offer a salary of up to £33,000 plus a company car.

This is an exciting opportunity to play a key role in supporting residents and clients across social housing refurbishment, maintenance, and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement works.

We are looking for someone with Resident Liaison Officer, Tenant Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, refurbishment, regeneration, or construction environments.

As a Resident Liaison Officer, you'll act as the key link between residents, site teams, and project managers, helping to minimise disruption, manage expectations, and maintain positive relationships within the local community.

A full UK driving licence is essential for this role.

About the Role

As the main point of contact for residents throughout the lifecycle of planned works, you will provide clear communication, coordinate access arrangements, and ensure residents feel informed and supported at every stage of the project.

Key Responsibilities

Build and maintain positive relationships with residents, ensuring they remain informed about planned works, project timelines, and progress updates.
Act as the primary point of contact between residents, site teams, project managers, and client representatives.
Coordinate access appointments and arrangements to support the successful delivery of works.
Distribute resident communications, including notices, newsletters, and project updates.
Respond to resident enquiries and concerns professionally, resolving issues promptly and escalating where required.
Support resident meetings, consultation events, open days, and community engagement activities.
Maintain accurate records of resident interactions, access arrangements, vulnerabilities, and any special requirements.
Work closely with site managers and project teams to ensure residents' needs are understood and considered throughout delivery.
Promote Equans' commitment to excellent customer service and community partnership.
Ensure residents' homes are treated with care, respect, and professionalism during all works.

About You

Proven experience working as a Resident Liaison Officer, Tenant Liaison Officer, or in a similar resident-facing role.
Previous experience within social housing, planned maintenance, refurbishment, regeneration, construction, or property services environments is essential.
Experience managing resident communications, appointments, access arrangements, and customer enquiries throughout planned works programmes.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of residents and stakeholders.
Strong organisational skills with the ability to manage multiple priorities effectively.
A compassionate, professional, and customer-focused approach.
Good IT and administrative skills with experience maintaining accurate records and resident communications.
The ability to work independently as well as collaboratively within a wider project team.
A full UK driving licence.

What We Offer

In return, we offer a competitive package and opportunities to develop your career within a leading organisation:

Competitive salary and benefits package
24 days annual leave plus bank holidays
Pension scheme
Life assurance
Employee benefits platform, including retail discounts and wellbeing support
Ongoing training and professional development opportunities
Career progression within a growing and diverse organisation

Why Equans?

At Equans, we deliver essential services across energy, regeneration, and facilities management, helping to create sustainable communities and improve everyday lives. Our people are at the heart of everything we do, and our Resident Liaison Officers play a vital role in ensuring projects are delivered with care, professionalism, and a strong focus on customer satisfaction.

Join Equans and help us make a positive impact in communities across the UK.

Place:

Workplace : Croydon United Kingdom

Apply Now

Refine Your Search

trust manager jobs in croydon, eng

Resident Liaison Officer

111 First Crisis Hub Practitioner

Head of Talent Acquisition

Assistant Manager

Hub Operations Manager

E+ Grant Manager

Resident Experience Associate

Chief of Staff

Business Manager

Tour Manager

Area Support Manager - 40 Hours

ER Coordinator

Regional Policy Manager, UK/IE - Trust & Safety

Hotel Manager

Community Impact Manager

International Strategy & Operations Senior Manager, Commerce

Retail Systems Testing Administrator

Policy Compliance Manager

Customer Assistance Coordinator - Home Assistance 6 month FTC

Sales Assistant at Tesco

I want to receive the latest job alerts for trust manager in croydon, eng

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