Direct support specialist Work, Jobs in Croydon, Gtl (with Salaries)

Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
12d
Learning & Communications Coordinator
Tropic Skincare —Croydon
- £28,000 - £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Social media management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Employment Specialist (Individual Placement and Support)
Change Grow Live —Croydon
- £35,220.59 - £37,184.90 a year
- Team management
- No degree
- Communication skills
- Annual leave
- Employee discount
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave
Legal Officer
HM Courts & Tribunal Service —Croydon
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Employee discount
14d
CUSTOMER SUPPORT SPECIALIST
Sigma Consulting Group —London
- £30,000 a month
- Full-time
- Hybrid work
- Communication skills
Quick apply
Dental Receptionist
Splendent Care Ltd —Croydon
- From £12.88 an hour
- Part-time
- Administrative experience
- Patient care
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Direct Mail & Mailing Services Specialist
Jamm Print & Production Ltd —Woolwich
- Temporary
- Microsoft Word
- Sales
- Accounting
Quick apply
Payroll Specialist
Silver Birch Care Holdings —London
- £40,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Master's degree
- Continuous improvement
- Employee assistance programme
- Referral programme
Variable Lecturer - Media
LSEC —London
- £33,762 - £44,027 a year
- University
- Communication skills
- Teaching
- Annual leave
- Employee assistance programme
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Senior Marketing Manager
Tropic Skincare —Croydon
- £65,000 - £75,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
Operative [Rail Testing & Lubrication]
Network Rail —South Norwood
- £30,386 a year
- Weekend availability
- Computer networking
- Leadership
- Communication skills
- Annual leave
2d
Immunization Specialist
International Rescue Committee —London
- £58,736 - £107,000 a year
- English
- Business development
- Project management
IC Support Specialist
Internova Travel Group —London
- Full-time
- Remote
- Microsoft Excel
- Customer service
- English
12d
Agency Partner
GIG Retail —London
- Full-time
- Employee discount
Senior Data Administrator
Change Grow Live —Newham
- £27,811.31 - £29,410.14 a year
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee assistance programme
13d
Science Education & Innovation Lead
Tropic Skincare —Croydon
- From £70,000 a year
- Hybrid work
- Doctoral degree
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Procurement Specialist
Llornkcor Business Solutions —London
- £3,314 - £4,917 a month
- Full-time
- Microsoft Excel
- English
- Analysis skills
Quick apply
2d
Medical Staffing Coordinator
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £32,073 - £39,043 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
2d

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Head of Enforcement

Hozah
Croydon

Quick apply

Job details

Permanent | Full-time
From £50,000 a year
12 days ago

Benefits

Discounted or free food
Work from home
Transport links
On-site parking

Qualifications

Supervising experience

Full job description

Location: Croydon, UK, with flexible remote working options

Reports to: Senior Leadership Team (COO, CFO or CEO)

About Hozah

Hozah is a tech-led parking and mobility business transforming the way car parks are managed, administered and enforced. Through automated systems, data-led decision-making and a commitment to compliance, Hozah supports operators, clients and motorists with efficient, transparent and scalable parking administration services.

Role Overview

We are seeking a methodical, commercially aware and compliance-focused Head of Enforcement to lead the enforcement function across UK Parking Administration. This role will be responsible for the effective management of appeals, compliance activity, PCN performance, debt recovery oversight and legal partner relationships, ensuring the function operates efficiently, fairly and in accordance with all applicable legislation, industry codes and accredited body requirements.

Key Responsibilities

Lead, support and develop the Appeals and Compliance Specialists, ensuring the team has the training, guidance and structure required to deliver high-quality outcomes.
Monitor team capacity, workload and resourcing requirements, identifying risks and recommending appropriate operational adjustments.
Audit team performance against agreed standards, internal controls and relevant compliance requirements.
Maintain up-to-date knowledge of applicable legislation, regulatory requirements and the standards set by relevant accredited bodies, ensuring changes are reflected in internal processes and guidance.
Oversee the performance of Parking Charge Notices issued across UKPA-managed sites, using data to identify trends, anomalies, risks and opportunities for improvement.
Flag site-level or process-related issues that may impact enforcement performance, compliance, customer outcomes or commercial results.
Maintain close working relationships with debt recovery and legal partners, ensuring performance is monitored, reported and challenged where appropriate.
Provide clear and regular reporting to senior stakeholders on enforcement performance, appeals trends, compliance activity, debt recovery outcomes and legal escalation activity.
Work across departments to resolve issues and improve end-to-end enforcement processes.
Drive continuous improvement across the enforcement function, ensuring processes are documented, scalable, auditable and aligned with business objectives.

Skills and Experience

Experience leading or supervising an operational, compliance, appeals, enforcement or administration team.
Strong understanding of PCN lifecycle management, appeals handling, compliance controls, debt recovery or related parking industry processes.
Highly analytical, with the ability to interpret operational data, identify patterns and translate findings into practical process improvements.
Excellent attention to detail and a structured approach to documentation, quality assurance and audit readiness.
Confident stakeholder manager, able to build effective relationships with internal teams, external partners and senior leadership.
Clear and professional communicator, with the ability to explain complex operational or compliance matters in a concise and practical way.
Comfortable working in a fast-paced, scaling environment where priorities may change and processes need to evolve quickly.
A fair, proportionate and customer-aware approach to enforcement, balancing commercial performance with compliance and reputational risk.

What We Offer

A senior operational role with direct influence over a critical business function.
The opportunity to shape and improve enforcement processes within a growing, technology-led parking business.
A collaborative environment where practical thinking, ownership and continuous improvement are valued.
Free food and drink (breakfast and lunch options) in the office every day

Pay: From £50,000.00 per year

Benefits:

Discounted or free food
On-site parking
Transport links
Work from home

Application question(s):

1. Are you legally entitled to work in the UK without employer sponsorship?
2. Will you now, or in the future, require visa sponsorship to work in the UK?
3. What are your salary expectations for this role (annual, GBP)?
4. What is your current notice period or earliest available start date?
5. Are you familiar with the regulatory requirements and standards set by accredited bodies relevant to UK parking enforcement (e.g. BPA, IPC)?
6. Describe your experience managing appeals handling and compliance controls within a regulated or audited environment.
7. Do you have experience overseeing or working closely with debt recovery providers or legal partners?
8. Give an example of how you have used operational data to identify a trend, risk, or compliance issue and turned it into a practical process improvement.

Work Location: Hybrid remote in Croydon CR0 6BA

Quick apply

Refine Your Search

direct support specialist jobs in croydon, gtl

Head of Enforcement

Learning & Communications Coordinator

Senior Employment Specialist (Individual Placement and Support)

Product Support Specialist - EMEA

Legal Officer

CUSTOMER SUPPORT SPECIALIST

Dental Receptionist

Direct Mail & Mailing Services Specialist

Payroll Specialist

Variable Lecturer - Media

Income Collection Officer

Senior Marketing Manager

Operative [Rail Testing & Lubrication]

Immunization Specialist

IC Support Specialist

Agency Partner

Senior Data Administrator

Science Education & Innovation Lead

Procurement Specialist

Medical Staffing Coordinator

I want to receive the latest job alerts for direct support specialist in croydon, gtl

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