Service technician ii Work, Jobs in Croydon (with Salaries)

Technician I
Digital Realty —Chessington
- Full-time
- Continuous improvement
- Computer skills
- Communication skills
Roadside Technician - West Sussex
Allianz —Croydon
- £42,000 a year
- 12 hour shift
- Annual leave
- Employee assistance programme
Data Centre Technician - Docklands, England
CoreWeave Europe —London
- No degree
- Travel
- Computer networking
- Employee assistance programme
Quick apply
Room Technician
InterContinental —London
- £16.26 an hour
- Overtime
- Hotel
- Hotel experience
- Time management
- Employee discount
- Life insurance
2d
Senior Ceded Re Technician
Arch Capital Group Ltd. —London
- Full-time
- Continuous improvement
- Data entry
- Communication skills
HGV Mechanic
3DPGO Ltd —Staines-upon-Thames
- £18.50 - £26.00 an hour
- Overtime
- Maintenance
- In-person
- Mechanical knowledge
- Free parking
- Sick pay
Quick apply
4d
Bank Principal Pharmacist - Medicine Band 8a
Epsom and St Helier University Hospitals NHS Trust —Epsom
- £34.10 an hour
- Full-time
- Computer literacy
- Master's degree
- Travel

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Technician I

Digital Realty -
Chessington

Apply Now

Job details

Full-time

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Minor repairs
Microsoft Office Suite
Network cabling installation
Network infrastructure
Compliance management
Equipment installation and commissioning
Continuous improvement
Project implementation
Computer skills
Customer support
Fault diagnosis and repair
Communication skills
Facilities maintenance
Help desk

Full job description

Your role

The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to maintain cleanliness and safety within the data center.

What you'll do

Overall Responsibilities:

Adhere to company safety policies, operational efficiency, and core values.
Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests.
Assist with technical projects and support activities, including equipment setup, deinstallation, and documentation.
Ensure compliance with company policies and regulations, including customer request reporting and administration.

Customer Support and Technical Interventions:

Provide technical customer service support and operational interventions requested by clients.
Handle Remote Hands requests, including:
Customer equipment migration (labeling, installations, documentation, and testing).
Emergency troubleshooting and maintenance of customer infrastructure (e.g., rebooting, resetting, handling connectivity issues).

Implementation Services:

Support migration and implementation activities under the coordination of the Implementation Services team.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.

Team Support:

Support Level I & II Technicians as requested by Site Management.

Additional Responsibilities:

Assist with special projects or assignments as directed by the Lead Technician or Supervisor.
Participate in the continuous (24x7) Call Out team.
Engage in training and development opportunities.

What you'll need

Hard Skills:

Basic understanding of telecommunications, IT, or electrotechnical environments.
Familiarity with basic network infrastructure and measurement tools.
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Basic problem analysis and troubleshooting abilities.
Proficiency in service-oriented software, task handling, and administration.

Soft Skills:

Has an interest in Data Center mechanical and electrical appliances, with the potential to undergo basic training to support engineering teams with general maintenance tasks.
Proactive and customer-focused mindset with dedication to service and business goals.
Attention to detail and hands-on approach with a willingness to learn and develop.
Team-oriented mentality with effective communication skills and resilience in challenging situations.

Apply Now

Refine Your Search

service technician ii jobs in croydon

Technician I

Roadside Technician - West Sussex

Data Centre Technician - Docklands, England

Room Technician

Senior Ceded Re Technician

HGV Mechanic

Bank Principal Pharmacist - Medicine Band 8a

I want to receive the latest job alerts for service technician ii in croydon

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