Technical support occupations Work, Jobs in Crudwell, Wil (with Salaries)

IT Systems & Support Engineer
Kubus Group Limited —Kemble
- £35,000 a year
- Full-time
- Azure
- Customer service
- Salesforce
- Bereavement leave
- Referral programme
Quick apply
12d
ERP System Support Specialist
St. James's Place —Cirencester
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Communication skills
- Annual leave
8d
Support Analyst
Netcall —Cirencester
8d
Technical Support Manager
Aggreko —Swindon
- Full-time
4d
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Business Applications Engineer
Ecotricity —Stroud
- £26,295.60 - £28,000.00 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- AWS
- Communication skills
- Free parking
- Employee discount
Quick apply
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
9d
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
1d
Digital Operational Trainer
Barchester Healthcare —Cheltenham
- From £39,000 a year
- Continuous improvement
- Travel
- Communication skills
Quick apply
14d
IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.
AAG, IT, AI, Telecoms & Tech (Alfred Ashley Group Ltd) —Cirencester
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Work from home
Quick apply
Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
14d
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
14d
Application Support Analyst
Equisoft —Bath
- £27,000 a year
- Full-time
- Hybrid work
- Life insurance
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
2d
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
8d
IT Technical Services Apprentice
QA Apprenticeships —Stroud
- £26,538 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
5d
ITMS 3rd Line Technician
Onecom —Swindon
- Monday to Friday
- Organisational skills
- Leadership
- Employee discount
Quick apply
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
12d

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IT Systems & Support Engineer

Kubus Group Limited
Kemble

Quick apply

Job details

Permanent | Full-time
£35,000 a year
12 days ago

Benefits

Cycle to work scheme
Company pension
Tech scheme
Company events
Private medical insurance
Bereavement leave
Referral programme
Sick pay
On-site parking

Qualifications

Azure
Customer service
Salesforce
ERP systems
Logistics
NetSuite
Computer networking
IT
Intune
Help desk

Full job description

IT Systems & Support Engineer

Cirencester, Gloucestershire | Full-time | Starting ASAP

With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability.

Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community.

Our Values:

Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change.
Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs.
Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive.
Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value.

The Role:

We are looking for a Level 2 System & Support Engineer to join our internal IT team. In this role you will attend to internal IT related queries, providing excellent customer service to our internal staff. The successful candidate will work with our IT Apprentice to assist employees, and lead application administration & maintenance.

What You’ll Be Doing:

HELPDESK

Respond to IT Helpdesk queries
Point of escalation for Level 1 support queries
Manage the Helpdesk queue and respond to tickets in a timely manner
Troubleshoot hardware and software issues
Resolve issues with company owned IT
Build new devices based on company standards and best practices
Reset passwords and provide system admin for users and systems
Software patching and updates
Administration of ERP and CRM Systems
Professionally representing the Company whilst at external meetings, visits and when meeting customers/suppliers as per the Kubus Code of Conduct
Meet objectives and work to specified timeframes

SYSTEMS & APPLICATIONS

Own the resolution of application support requests
Administration of core applications and systems such as SalesForce, Netsuite, HaloPSA and M365
Own maintenance and management, including upgrades.

SYSTEMS

Maintain network, infrastructure & operating system patching across the estate
Ensure all infrastructure devices are operational, patched and secure
Assist with upgrades and configurational changes

GENERAL DUTIES

Provision new starters and leavers
Provision and upgrade IT equipment
Manage, record and maintain software updates and patches for internal systems and users
Perform IT Inductions for new starters
Daily Checks of systems to ensure operational status
Management of backups and associated hardware and software
Assist the Head of IT in project related work
Maintain asset register
Ensure documentation is maintained and kept up to date

PERSONAL STRATEGY

Increase knowledge of internal systems
Achieve industry recognised certifications as directed by the Head of IT
Identify issues with processes and propose solutions based on best practices
Feedback to the Head of IT on issues

CONDUCT

Professional and polite.
Always adhere to Company policy and work in line with the Company Quality Management Systems
Adhere to the Company's ISO 9001 & 27001 standards

What We’re Looking For:

This is a Level 2 IT System & Support Engineer position. The successful candidate will be expected to learn on the job and be office based 5 days a week from our Kemble office.
As Kubus is a growing organization some travel to other sites may be required from time to time.
A keen interest in IT and willingness to learn
Exhibit good problem-solving skills
Somone who is happy to learn on the job
Basic understanding of networking
Experience administrating ERP, CRM and ITSM systems (ideally Netsuite, Salesforce & HaloPSA)
Experience with M365 and Microsoft Azure (essential)
Experience of Intune and automated device provisioning
Understanding/prior experience administrating a Windows domain
Experience working in a helpdesk or customer service environment
Must be able to demonstrate Kubus’ company values.

What you’ll get:

Competitive salary & bonus scheme
Private healthcare & healthcare cash plan
Pension contributions above minimum requirement (matched up to 7%)
25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days
Salary sacrifice electric vehicle schemeEnhanced parental leave
Technology scheme
Cycle to work scheme
Reward & recognition portal – including discounts/cashback at hundreds of retailers

This is an excellent opportunity to join our IT Team during an exciting period of growth at Kubus!

Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ
+44 (0) 1285 771 600 | kubus.com

Pay: £35,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Cycle to work scheme
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in crudwell, wil

IT Systems & Support Engineer

ERP System Support Specialist

Support Analyst

Technical Support Manager

Assistant Customer & Technical Support Manager EPOS

Business Applications Engineer

Support Analyst

2nd Line IT Support

Technical Support Consultant

Digital Operational Trainer

IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.

Service Desk Analyst

IT Support Engineer

IT Technician

Application Support Analyst

IT Support Engineer

IT Support Analyst

IT Technical Services Apprentice

ITMS 3rd Line Technician

Support Engineer

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