Collection manager Work, Jobs in Cuffley, Hrt (with Salaries)

Customer Journey Transformation Lead (Debt & Collections)
Affinity Water —Hatfield
- Up to £54,500 a year
- Hybrid work
- Analysis skills
- Agile
- Annual leave
- Employee discount
4d
Collection & Delivery Manager
Royal Mail Group —Crayford
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
3d
Asset Collection Manager
Mitie —London
- Full-time
- Organisational skills
- Leadership
- Communication skills
AP/AR Team Lead
LTA —London
- Up to £38,000 a year
5d
Senior Product Manager - Credit
LemFi —London
- Full-time
- Hybrid work
- SQL
- Product management
- AI
Quick apply
MCQUEEN Collection Development Manager, Knitwear
Alexander McQueen —London
- Full-time
- English
- Travel
- Organisational skills
2d
Marketing & Communications Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
Minor Hotels Europe & Americas —London
- Hotel
- Organisational skills
- Communication skills
Quick apply
Collections Strategy Manager
JaJa Finance Ltd —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Credit Manager (FTC)
Clarins —Harlow
- Hybrid work
- Microsoft Excel
- Computer literacy
- Organisational skills
5d
Billing Team Leader
DLA Piper —London
- Accounting
- Communication skills
Marketing & Communications Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
Minor Hotels —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
Quick apply
Billing Services Manager
Workspace Group PLC —London
- Full-time
- Microsoft Excel
- Microsoft Office
Sr. Product Manager - Shop with Points, EU Co-Branded Credit Cards, Amazon Payment Products
Amazon EU SARL (UK Branch) —London
- Full-time
- Master's degree
- Bachelor's degree
- Product management
10d
Credit Control Team Leader
Bupa —London
- From £47,700 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
- Gym membership
Quick apply
9d
Credit Risk Manager
Starling —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Credit Operations Manager
Carwow —London
- Full-time
- Hybrid work
- Spanish
- Sales
- Salesforce
Team Lead, Collection Management & Acquisition
Springer Nature —London
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
9d
Client Manager - Trade Credit & Risk Solutions (Global Clients)
Aon Corporation —London
- Hybrid work
- Microsoft Office
Product Manager - Credit Risk
Sidetrade —London
- Hybrid work
- Oracle
- English
- Analysis skills
- Annual leave
- Life insurance
Quick apply
Product Manager II, EU Co-Branded Credit Cards, Amazon Payment Products
Amazon EU SARL (UK Branch) —London
- Full-time
- Marketing
- Engineering
- Business development

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Customer Journey Transformation Lead (Debt & Collections)

Affinity Water -
Hatfield

Apply Now

Job details

Up to £54,500 a year
4 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Analysis skills
Agile

Full job description

Affinity Water have an exciting job opportunity to become a Customer Journey Transformation Lead working within our Customer Experience directorate.

The Role:

As a Customer Journey Transformation Lead, you will help with shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

You will also be accountable for defining, prioritising and delivering the product direction ensuring the right outcomes are achieved for customers and the business.
You will shape, design and deliver product features within your specialised area for a new billing platform and new operating model. Working closely with the Head of Experience Delivery and cross-functional teams you will translate customer, operational and regulatory needs into a clear target journey vision and supporting product capabilities, ensuring solution align to end-to-end outcomes.

What you'll be doing:

Ownership of the to-be state and vision for Debt & Collections within a large transformation programme for both the customer experience and operating model.
Partner with Business Analysts to explore problems statements and user needs, define process flows, rules and edge cases and clarify and agree assumptions and dependencies.
Act as the focal point for all teams contributing to the Debt & Collections future state, ensuring alignment across technology operations and customer experience.
Contribute to management insight frameworks to monitor & measure performance, data confidence, customer behaviour and realised business efficiencies.

What you'll need:

Experience working in a change, transformation, service improvement or product delivery environment.
Experience contributing to the design or improvement of customer journeys, services or operational processes.
Experience working collaboratively with delivery teams to develop and implement solutions (experience of Agile ways of working is helpful but not essential).
Strong analytical and problem-solving skills, able to interpret data and insights to inform decisions.
Strong stakeholder engagement and influencing skills, able to align multiple teams around a shared outcome.

Advert Closing Date: 23/6//26

Benefits:

Salary: Up to £54,500 (dependant on skills and experience)
Hours of work: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 16:30pm (Friday) Minimum two working days in the office.
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.

Apply Now

Refine Your Search

collection manager jobs in cuffley, hrt

Customer Journey Transformation Lead (Debt & Collections)

Collection & Delivery Manager

Asset Collection Manager

AP/AR Team Lead

Senior Product Manager - Credit

MCQUEEN Collection Development Manager, Knitwear

Marketing & Communications Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection

Collections Strategy Manager

Credit Manager (FTC)

Billing Team Leader

Marketing & Communications Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection

Billing Services Manager

Sr. Product Manager - Shop with Points, EU Co-Branded Credit Cards, Amazon Payment Products

Credit Control Team Leader

Credit Risk Manager

Credit Operations Manager

Team Lead, Collection Management & Acquisition

Client Manager - Trade Credit & Risk Solutions (Global Clients)

Product Manager - Credit Risk

Product Manager II, EU Co-Branded Credit Cards, Amazon Payment Products

I want to receive the latest job alerts for collection manager in cuffley, hrt

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