Program leader Work, Jobs in Cuffley, Hrt (with Salaries)

Customer Success Manager
AvePoint —London
- Azure
- Customer service
- Microsoft Office
10d
CEO - MBI Program - (Operating Partner)
All interests aligned AG —London
- Full-time
- Remote
- Bachelor's degree
1st & 2nd Line Support Team Leader
Converge Technology Solutions —Hemel Hempstead
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Windows
5d
Deputy Program Director
Human Rights Watch —London
- £190,000 - £228,000 a year
- Full-time
- English
2d
Sr. Director, Hotels & Resorts
Virtuoso, Ltd. —London
- £170,000 - £185,000 a year
- Full-time
- Remote
- Hospitality
- Marketing
- Microsoft Office
Junior HR Business Partner
HL Display —Harlow
- Full-time
- Microsoft Powerpoint
- English
- Bachelor's degree
Quick apply
5d
Business Associate
Kyriba —London
- £40,300 - £51,100 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Localisation Program Manager
Wise Australia Investments —London
- £62,000 - £88,000 a year
- Management
- Leadership
- Communication skills
Assistant General Manager
Roxy Leisure —London
- £38,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
Roxy Leisure —London
- £35,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Senior Leader, Project Management
Cytiva —Little Chalfont
- £135,000 - £160,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Travel
- Annual leave
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
2d
Site Escort
Equans —Westminster
- £13.45 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
CEO-In-Training Program
United Media —London
- Master's degree
- IT
- Business
Chief Compliance Officer - Talbot
Talbot Underwriting Services Ltd (TS1) —London
Quick apply
6d
Junior Data Quality Analyst
LEAP Legal Software —London
- £30,000 - £35,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7h
Manager Station Operations London Heathrow
Alaska Airlines —Hounslow
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
6d
Head of Fraud Strategy
Capital One UK —London
- Full-time
- Hybrid work
Leadership Development Manager
Ocado Logistics —Hatfield
- Full-time
- Project management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Program Coordinator, Qualifications
EF Education First —Berkhamsted
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Free parking

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program leader jobs near cuffley, hrt

Customer Success Manager

AvePoint -
London

Apply Now

Job details

10 days ago

Qualifications

TCP
Azure
Customer service
Microsoft Office
DHCP
AWS
Project management
Bachelor's degree
Customer relationship management
DNS
SharePoint
TCP/IP
Account management
Requirements gathering
Communication skills
Active Directory

Full job description

Location:

London, United Kingdom

Department:

Customer Success

Posted Date:

5/29/2026

About AvePoint

AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

About the position:

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a sales and technical strategy perspective to liaise between internal and external stakeholders, such as customers, account managers and technical support engineers.

Key responsibilities:

Developing business value assessment program by creating customer success metrics to support product on-boarding, product adoption as well as customer retention and satisfaction goals
Developing and maintaining long-term relationships with key accounts; coordinating support efforts and organizing solution delivery whilst establishing and owning a trusted advisor relationship with your customers
Maintaining customer technical account portfolio to provide technical guidance and recommendation
Aligning AvePoint’s product line to provide a comprehensive solution that satisfies the customer’s business needs
Determining individualized customer success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data
Working closely with account managers to understand the short-term and long-term sales strategies to identify keys areas to drive customer success through product adoption and satisfaction
Shepherding existing customers through contract renewal cycles and working with sales teams to execute renewals and cross/upsell.
Identifying and understanding a customer’s adoption status and support history throughout the post-sales cycle; determining how to incorporate these elements into the overall customer success strategy
Pursuing strategy of goal attainment to rectify any hurdles and steer client towards success
Becoming an expert in the features and benefits of our applications
Delivering web-based and/or onsite product overviews and training sessions for clients
Conduct basic technical consultancy with clients regarding AvePoint Products

OK, I'm interested... is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

What you will bring to our team:

Bachelor’s degree or equivalent education
Several years of experience in a technical consulting role such as technical account management or technical business analysis
Strong customer satisfaction, customer service, adoption, and retention experience
Excellent written/verbal communication
Strong organization, presentation, and project management skills
Ability to work individually and within a highly collaborative global team setting
Willingness to learn and adapt in a fast-paced environment
Strong experience in communicating with different stakeholders and decision makers, both internally and externally
Expert at customer relationship management
Advanced ability to understand business objectives through requirements gathering and analysis

Knowledge in the following technical areas are a plus:

Understanding of Microsoft SharePoint architecture, components, and configuration. Understand the differences between the SharePoint versions and Office 365 collaboration technologies
Any M365, Azure or Microsoft Certifications
Working knowledge of TCP/IP, DHCP, DNS, Active Directory, SMTP, and DHCP technologies
Other cloud knowledge like Google workspace, Amazon Web Services

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

#LI-SB1

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Why AvePoint?

We are invested in the success of our colleagues, partners, customers, and community. We do this by promoting global collaboration and taking pride in helping, sharing, mentoring, and coaching each other.

Apply Now

Refine Your Search

program leader jobs in cuffley, hrt

Customer Success Manager

CEO - MBI Program - (Operating Partner)

1st & 2nd Line Support Team Leader

Deputy Program Director

Sr. Director, Hotels & Resorts

Junior HR Business Partner

Business Associate

Localisation Program Manager

Assistant General Manager

Assistant Manager

Senior Leader, Project Management

Senior Complaints Manager

Site Escort

CEO-In-Training Program

Chief Compliance Officer - Talbot

Junior Data Quality Analyst

Manager Station Operations London Heathrow

Head of Fraud Strategy

Leadership Development Manager

Program Coordinator, Qualifications

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