Service desk support Work, Jobs in Cullompton, Dev (with Salaries)

Customer Service Advisor
Bako group —Cullompton
- £23,504 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Service Desk Operator
NHS Professionals —Exeter
- £13.60 - £15.46 an hour
- Temporary
- Software troubleshooting
- University
- IT
- Annual leave
Quick apply
7d
IT Support Engineer
DeGould —Exeter
- £24,420 - £30,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Computer networking
- Life insurance
- Sick pay
Quick apply
Operations Assistant
Edward James caravans —Taunton
- £125 a day
- Weekend availability
- Customer service
- Driving
- In-person
- Free parking
Quick apply
12d
Machine Service Representative - 7.5 Tonne Licence
Safetykleen —Exeter
- £34,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Coordinator
Zenith Doors Industrial Ltd —Bovey Tracey
- From £28,000 a year
- Full-time
- Analysis skills
- Financial services
- In-person
Quick apply
3d
Night Porter
Woodbury Park Hotel & Golf Club —Exeter
- £28,000 a year
- Weekend availability
- Hospitality
- Hotel
- Hotel experience
- Free parking
- Employee assistance programme
6d
Data Network Professional
BT —Exeter
- Continuous improvement
- Travel
- Gym membership
2d
Community Host/ Leisure Assistant
Vivify Venues —Lyme Regis
- £13.21 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Compliance Control Testing Officer - Exeter Hybrid
Argentis Group Limited —Exeter
- Full-time
- Hybrid work
- Financial services
- Employee discount
Quick apply
Lead Database Administrator
UK Hydrographic Office —Taunton
- £48,746 - £51,130 a year
- Part-time
- Hybrid work
- Azure
- Oracle
- SQL
13d
Rapid Response Cleaner
ISS Facility Services —Exeter
- 8 hour shift
- Organisational skills
Quick apply
Part Time Hotel Night Guest Service Agent
The Royal Ashton —Taunton
- From £15 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
8d
Cash Desk Volunteer
British Heart Foundation —Tiverton
- Employee discount
Associate (CEng or CGeol)
Kingdom & Partners Ltd —Exeter
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
Service Team Leader
Morrisons —Taunton
- Annual leave
- Employee discount
Quick apply
Associate Director / Director (CEng or CGeol)
Kingdom & Partners Ltd —Exeter
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
Saturday Afternoon Cash Desk Volunteer
British Heart Foundation —Chard
- Employee discount
Cash Desk Volunteer (Homestore)
British Heart Foundation —Taunton
- Employee discount
Telephone & Administration Volunteer (Homestore)
British Heart Foundation —Exeter
- Employee discount

I want to receive the latest job alerts for service desk support in cullompton, dev

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Advisor

Bako group
Cullompton

Apply Now

Job details

Full-time
£23,504 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Food industry
Communication skills

Full job description

Job Details

Customer Service Advisor

Hours - 40 Hours per week and a 1 hour unpaid break Monday - Friday

Salary - £23,504.00

A bit about BAKO Group....!

BAKO is a leading supplier of Bakery Products and Ingredients servicing customers throughout the United Kingdom. BAKO Ltd forms an integral part of the BAKO Group Ltd with revenues of £150m and over 350 employees. The Group is the largest bakery goods wholesaler in the UK with National coverage serviced via its depots in Preston, Devon, Wimbledon, Durham and Northern Ireland.

Launched over 60 years ago, BAKO offers the food industry an outstanding combination of competitive prices plus the exceptional customer service only a local company can provide. Today our customers enjoy the combined purchasing power, logistics and resources of one of the largest nationwide distributors to the food industry. From large pallet deliveries to products for the small & home baker, BAKO caters to all size of customer.

Purpose of Job

To ensure all sales opportunities are maximised with the maximum efficiency of all sales office activities. To ensure that all actions comply with the company's policies and procedures and to achieve the highest standards of customer care. Together with any other duties required the business may require.

Main Duties

Sales

Ensure all orders are processed in a timely fashion taking into consideration cut off times and that sales opportunities are maximised wherever possible through effective account management.
To ensure all new customer enquiries are dealt with in a professional manner and communicated to the relevant sales personnel with as much factual information as possible.
To ensure all existing customer enquiries are dealt with professionally and efficiently converting the enquiry to a live order where possible.
To encourage monthly promotions and new product launches
To raise credit notes accurately and efficiently.
Customer Care
Focus on the customer's requirements at all times to ensure maximum customer service excellence.
To liaise with other departments in order to achieve the customer's requirements
To report any areas of non-conformance to the relevant personnel and ensure effective use of quality incident reports.
To identify and handle all service or product complaints in accordance with procedures and closed out to the satisfaction of the customer within set timescales.
Report any obstacles to achieving customer service excellence to the Customer Service Manager or Commercial Manager.

Administration

To ensure all administrative requirements, procedures and policies are performed efficiently and accurately liaising with other departments where needed.
To ensure the working area including office, desks and kitchen are kept tidy and obstacle free at all times.

Communication

To ensure that there is a high level of awareness of the need for accurate and quality information and communication between all departments and
members of the qroup displavinq positive enthusiasm where necessary e.g. new products, promotions.
To ensure communication amongst you and your field sales executive is effective.
To report any ineffective communication to the customer service manager in articular where service levels are compromised.

Health & Safety

Promote and maintain a safe working environment by adhering to all company Health & Safety policies and procedures.
Take reasonable care of your own health and safety, as well as that of others who may be affected by your actions or omissions.
Promptly report any hazards, unsafe practices, incidents, or near misses to your line manager or the Health & Safety team.
Cooperate with management on all matters relating to health and safety, including attending mandatory training and following issued guidance or instructions.
Use equipment and personal protective equipment (PPE) properly and as instructed to minimise risk.
Participate in risk assessments and contribute to the identification and control of workplace hazards.
Support a culture of continuous improvement in workplace safety by actively engaging in health and safety initiatives and suggestions.

Job Requirements

Essentials

Ideally 2 years’ experience in a customer service call centre or retail environment
Experience in cross selling, introducing new lines and selling promotional products
Ability to work on own initiative
Excellent customer service skills
Excellent communication and interpersonal skills
Experience of working towards pre-defined KPI’s
be flexible
be a good team player

What We Offer

28 days holiday inclusive of bank holidays (pro rata)
Company Pension Scheme
Life Assurance cover
Employee Discount Scheme
Cycle to work Scheme
Employee Assistance Programme

How to Apply

To apply for this role, please click "Apply" button

Apply Now

Refine Your Search

service desk support jobs in cullompton, dev

Customer Service Advisor

Service Desk Operator

IT Support Engineer

Operations Assistant

Machine Service Representative - 7.5 Tonne Licence

Customer Service Coordinator

Night Porter

Data Network Professional

Community Host/ Leisure Assistant

Compliance Control Testing Officer - Exeter Hybrid

Lead Database Administrator

Rapid Response Cleaner

Part Time Hotel Night Guest Service Agent

Cash Desk Volunteer

Associate (CEng or CGeol)

Service Team Leader

Associate Director / Director (CEng or CGeol)

Saturday Afternoon Cash Desk Volunteer

Cash Desk Volunteer (Homestore)

Telephone & Administration Volunteer (Homestore)

I want to receive the latest job alerts for service desk support in cullompton, dev

Related Searches

Explore jobs in more locations

Job Details

A bit about BAKO Group....!

Purpose of Job

Main Duties

Job Requirements

What We Offer

How to Apply

Jobseeker tools

Employer Tools

Browse

Stay Connected