Junior it support technician Work, Jobs in Cumnock, Sct (with Salaries)

Junior IT Support Technician
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- Full-time
- Hotel
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- Communication skills
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8d
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Junior IT Support Technician

RAD Hotel Group -
Cumnock

Quick apply

Job details

Full-time
8 days ago

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Computer hardware
Technical support incident logging
Computer networking
Communication skills
Time management

Full job description

Job Ref: RAD1376

Branch: RAD Hotel Group

Location: RAD Hotel Group, Cumnock

Salary/Benefits: Competitive Rate (DOE) Plus Benefits

Contract type: Permanent

Hours: Full Time

Posted date: 18/08/2026

Closing date: 18/09/2026

Junior IT Support Technician

RAD Hotel Group

Full-Time

We’re looking for an enthusiastic and technically minded Junior IT Support Technician to join our growing IT function. This is a great opportunity for someone looking to start or develop their career in IT while gaining valuable hands-on experience across a busy, multi-site business.

Based at our Head Office in Cumnock, you’ll provide first-line IT support to our Head Office and hotel teams, with travel to our various sites when required. You’ll help to resolve day-to-day IT issues whilst developing your knowledge across hardware, software, networks and business systems.

The RAD Hotel Group is an award-winning, family-owned group of hotels across Scotland. With continued growth across the business, our IT function plays an important role in supporting our teams and ensuring our hotels operate smoothly.

What You'll Be Doing:

Providing first-line IT support to Head Office and hotel teams via helpdesk calls and tickets.
Troubleshooting basic hardware and software issues, escalating where needed.
Setting up and maintaining computers, laptops, phones and other IT equipment.
Supporting users with day-to-day IT queries and system access (accounts, passwords, etc.).
Assisting with device management, asset tracking and system updates.
Installing and maintaining IT and network equipment.
Travelling to hotel sites to provide on-site support when required.
Assisting with new equipment and system setups.
Keeping accurate records of equipment, issues and fixes.
Learning and developing IT skills across systems and technologies.

What We're Looking For:

A genuine interest in IT, computers and technology.
Some experience in an IT support environment would be beneficial, but full training will be provided for the right candidate.
A logical and practical approach to troubleshooting problems.
Good communication skills and the ability to provide friendly and patient support to colleagues.
Good organisational and time-management skills.
The ability to work independently while also being part of a wider team.
A full UK driving licence is essential.
An IT, computing or technology-related qualification would be advantageous, but is not essential.
Any previous experience with Windows, Microsoft 365, networking or IT support systems would be beneficial.

What We'll Offer You:

Competitive rate of pay (DOE).
Full training and ongoing development.
Career progression opportunities.
Discount across all RAD Hotel Group venues.
Staff meal on duty.
Birthday incentive.
Length of service incentive.

At the RAD Hotel Group, we are passionate about hospitality. Our award winning venues have been serving up delicious food, stylish accommodation, luxury wedding venues and so much more for nearly 20 years.

There's something for everyone at RAD and we look forward to welcoming you soon.

Quick apply

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Junior IT Support Technician

RAD Hotel Group

Full-Time

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