Front office specialist Work, Jobs in Dalkeith, Mln (with Salaries)

Customer Service Representative - Edinburgh
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Operational Support Officer (Band 6/AO)
Health and Safety Executive —Edinburgh
- £28,499 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- IT
11d
AM Middle Office Derivatives and Public Markets Associate
Standard Life —Edinburgh
- From £42,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
9h
Team Leader - Children’s Services
Midlothian Council —Dalkeith
- £56,391 - £61,670 a year
- Temporary
- Management
- Leadership
- Communication skills
4d
Universal Credit Operational Leader - Galashiels - East Scotland
Department for Work and Pensions —Galashiels
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
10d
Universal Credit Operational Leader - Edinburgh - East Scotland
Department for Work and Pensions —Edinburgh
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
16h
Maintenance Manager
Apex Hotels Ltd —Edinburgh
- Full-time
- Management
- Maintenance
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
10d
RF/Digital SDR Integration Engineer (KTP Associate)
Heriot Watt University —Edinburgh
- Up to £41,000 a year
- Full-time
- Doctoral degree
- Engineering
- Master's degree
Director, Operations Transformation - Investment Management
Deloitte —Edinburgh
- Hybrid work
- AI
- Leadership
Dual-Site Store Manager
Castore —Livingston
- Sales
- IT
- Leadership
Quick apply
1d
Experienced Service Advisor / Controller: Motor Trade
A M Phillip Trucktech —Broxburn
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
- Flexible schedule
Engineering Lead - Civils & Construction
Xodus Group —Edinburgh
- Full-time
- Hybrid work
- Civil engineering
- Bachelor's degree
- Construction
- Employee assistance programme
- Life insurance
Quick apply

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front office specialist jobs near dalkeith, mln

Customer Service Representative - Edinburgh

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

front office specialist jobs in dalkeith, mln

Customer Service Representative - Edinburgh

Apprentice Operational Support Officer (Band 6/AO)

AM Middle Office Derivatives and Public Markets Associate

Team Leader - Children’s Services

Universal Credit Operational Leader - Galashiels - East Scotland

Universal Credit Operational Leader - Edinburgh - East Scotland

Maintenance Manager

RF/Digital SDR Integration Engineer (KTP Associate)

Director, Operations Transformation - Investment Management

Dual-Site Store Manager

Experienced Service Advisor / Controller: Motor Trade

Engineering Lead - Civils & Construction

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