Customer experience verifications Work, Jobs in Dalmarnock, Glg (with Salaries)

Customer Service Associate
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- IT
- Financial services
6d
Retail Customer Service - 24 Hours
Betfred —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Data Support Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Continuous improvement
- Annual leave
7d
Multimodal Operator
Unsworth —Scotland
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
8d
Accounts Payable Vendor Relations Specialist
Vista Global —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Analysis skills
11d
Digital Customer Support Apprentice
QA Apprenticeships —Bishopton
- £19,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Free parking
- Gym membership
4d
QA Engineer III (AI-Powered)
Planet DDS —Glasgow
- Hybrid work
- JavaScript
- Communication skills
- Annual leave
- Referral programme
Vehicle Damage Assessor
Gemini Accident Repair Centres —Motherwell
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
Raw Materials Coordinator
ABP UK —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Free parking
- Employee assistance programme
Quick apply
Cleaner Opportunities – Join Book A Klean
Book A Klean —Glasgow
- £500 - £1,200 a week
- Customer service
- Driving
- Cleaning
- Flexible schedule
Quick apply
QA Engineer II (AI-Powered)
Planet DDS —Glasgow
- Hybrid work
- JavaScript
- Communication skills
- Annual leave
- Referral programme
Optical Colleague
ASDA —Glasgow
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
4d
CNC Machinist - Night Shift £52,500 pa.
Dover Precision Components —Glasgow
- £44,919.62 - £52,500.00 a year
- Night shift
- Engineering
- Life insurance
Quick apply
14d
Quality Assurance Manager ( Cambuslang Part time)
Dominos —Glasgow
- Part-time
- IT
12d
CNC Operator / Turner
Dover Precision Components —Glasgow
- £44,919.62 - £52,452.37 a year
- Night shift
- Engineering
- Life insurance
Quick apply
14d
Quality and Specifications Technologist
ABP Food Group —Glasgow
- Weekend availability
- ERP systems
- IT
- Communication skills
Quick apply
Assistant Quantity Surveyor
Scottish Power —Glasgow
- From £45,400 a year
- Microsoft Office
- Annual leave
- Employee discount
Shop Assistant
The Cockitt Hat Convenience Store —Wishaw
- Up to £12.71 an hour
- Part-time
- Sales
- Customer service
- Basic maths
Quick apply
6d
Delivery Project Manager
Spire Global —Glasgow
- Hybrid work
- PMP
- Engineering
- Bachelor's degree
- Employee stock purchase plan
- Annual leave
Sales Manager - Weather & Climate (EMEA & APAC)
Spire —Glasgow
- Remote
- Sales
- English
- Business development
- Employee stock purchase plan
- Annual leave

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customer experience verifications jobs near dalmarnock, glg

Customer Service Associate

Close Brothers -
Glasgow

Apply Now

Job details

Full-time
6 days ago

Qualifications

Analysis skills
IT
Customer support
Financial services
Communication skills

Full job description

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance Team where you will deliver a seamless and compliant service across the customer lifecycle focused on in-life activities (excluding collections).

Working as part of the Sales Operations team our ideal team member will have previous experience in ensuring accurate onboarding, effective communication, and a consistently high standard of customer experience with excellent communication skills.

RESPONSIBILITIES

Empathetically communicate with customers through available channels including telephone, post and email
Handle service requests across all channels (email, portal, post, and telephone) ensuring compliance with policies and SLAs
Accurately capture service requests received by email, portal, post or telephone
Manage inbound requests from sales, sales support, and broker support, ensuring compliance with relevant policies and SLAs
Conduct customer due diligence, including risk assessment, verification of beneficial ownership, and validation of identity and address documents
Prepare and issue finance and security documentation in line with credit approvals, regulatory requirements, and internal policies.
Work proactively to achieve individual and team performance targets
Act as a first line of defence by remaining vigilant to risks and escalating concerns appropriately

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:

Customer focused, able to appreciate customer needs and deliver good outcomes
Able to demonstrate empathy and understanding in customer interactions
Strong stakeholder management skills, quick to develop and maintain relationships both internally and externally
Able to demonstrate accuracy and a strong attention to detail
An ability to work independently as well as part of a team
Numerate with analytical ability

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

Experience of providing excellent Customer support
Good knowledge of Microsoft Products
Previous knowledge and experience of the Financial Services Industry and in similar operational or customer facing roles
Previous knowledge and experience of the Asset Finance industry.

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at [email protected] or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:
https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

#LI-JN1 #LI-HYBRID

At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.

We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.

We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.

Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.

Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.

We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.

Apply Now

Refine Your Search

customer experience verifications jobs in dalmarnock, glg

Customer Service Associate

Retail Customer Service - 24 Hours

Data Support Apprentice

Multimodal Operator

Accounts Payable Vendor Relations Specialist

Digital Customer Support Apprentice

QA Engineer III (AI-Powered)

Vehicle Damage Assessor

Raw Materials Coordinator

Cleaner Opportunities – Join Book A Klean

QA Engineer II (AI-Powered)

Optical Colleague

CNC Machinist - Night Shift £52,500 pa.

Quality Assurance Manager ( Cambuslang Part time)

CNC Operator / Turner

Quality and Specifications Technologist

Assistant Quantity Surveyor

Shop Assistant

Delivery Project Manager

Sales Manager - Weather & Climate (EMEA & APAC)

I want to receive the latest job alerts for customer experience verifications in dalmarnock, glg

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