Customer service supervisor Work, Jobs in Danbury, Ess (with Salaries)

Assistant Store Manager
Mountain Warehouse —Colchester
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Service Team Leader
Paddy Power —Witham
- From £13.25 an hour
- Full-time
- Employee discount
- Sick pay
Team Leader
Mountain Warehouse —Bishop's Stortford
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Supervisor
Perfect Reception —Gravesend
- From £12.87 an hour
- Part-time
- English
- Supervising experience
- Mentoring
Quick apply
Assistant Store Manager
Hotel Chocolat —Bishop's Stortford
- £21,720 a year
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
6d
Assistant Store Manager - Fireaway Pizza
Fireaway —Southend-on-Sea
- Full-time
- Inventory control
- Sales
- Restaurant management
Quick apply
3d
Starbucks Shift Supervisor
EG Group —Great Totham
- £13.55 an hour
- 8 hour shift
- Hospitality
- Inventory control
- Customer service
- Employee discount
1d
Supervisor/Manager Part-Time
Claire's —Braintree
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Supervisor
The White Company —Grays
- Mentoring
- Training & development
- Leadership
- Employee discount
Supervisor
Smiggle —Romford
- Part-time
- Training & development
- Store discount
- Annual leave
Quick apply
2d
Store Supervisor
VF Corporation —Braintree
- Weekend availability
- Customer service
- English
- POS
- Employee discount
Quick apply
3d
Hackett London - Supervisor Braintree
Hackett London (Retail) —Braintree
- Customer service
- English
- Team management
- Employee discount
Quick apply
Store Supervisor
Footasylum —Greenhithe
- Customer service
- Merchandising
- Human resources
19h
Radiology Administrator Team Leader
Nuffield Health —Brentwood
- Full-time
- Team management
- Computer skills
- Training & development
- Annual leave
- Employee discount
Sales - Supervisor
New Look —Grays
- Part-time
- Customer service
- Training & development
- Communication skills
Bar Supervisor/Manager
Entice Club —Southend-on-Sea
- £12.81 - £15.00 an hour
- Part-time
- Bar
- Inventory control
- Sales
Quick apply
14d
Delivery Station Supervisor
JD.COM INTERNATIONAL UK LTD —London
- Continuous improvement
- Leadership
Quick apply
Assistant Charity Shop Manager - Eastwood Shop (2 days per week)
Essex & Herts Air Ambulance —Leigh-on-Sea
- £12.91 an hour
- Part-time
- Retail management
Retail Supervisor
Toolstation —Bishop's Stortford
- £13.76 an hour
- Full-time
- Customer service
- Employee discount
1d
Stock and Delivery Team Leader
Dunelm —Harlow
- £13.85 - £14.41 an hour
- Overtime
- Customer service
- Training & development
3d

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Assistant Store Manager

Mountain Warehouse -
Colchester

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Operations management
Customer service
Retail team management
Store management
Customer interaction
Training & development
Stock replenishment
Loss prevention
Retail management
Team motivation leadership

Full job description

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development:

Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
Drive training and development, empowering your team to excel and grow.
Communicate clearly and transparently, ensuring alignment and trust across the team.
Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence:

Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance:

Support in meeting and exceeding sales targets, driving profitability through effective strategies.
Monitor key performance indicators (KPIs) to track and sustain store success.
Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience:

Lead by example in delivering exceptional customer service at every opportunity.
Address customer feedback promptly, ensuring satisfaction and brand loyalty.
Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We would like to meet someone who is

Passionate about creating outstanding customer experiences.
An inspiring leader with a proven track record in retail management.
A clear and confident communicator, able to engage with colleagues and customers alike.
Results-driven, with a sharp focus on achieving goals and meeting targets.
Approachable, supportive, and trustworthy—a natural team player.
Energetic and proactive, with a determination to see tasks through to completion.
Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's in it for you

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
1 weekend off per month, with 28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDMP

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

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