Administrative consultant Work, Jobs in Darlaston, Wmd (with Salaries)

Cruise Reservations Consultant
Ainsley Reid International —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Sales
- Computer skills
- In-person
Quick apply
Operations & Compliance Coordinator
Easy Truck Material Handling Ltd —Bromsgrove
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
14d
Bank Reception Administrator
Spire Healthcare —Birmingham
- Microsoft Office
- Front desk
- Communication skills
- Annual leave
4h
Business Placement / Graduate
N & S Consultants Ltd —Harborne
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
2h
Patient Administrator – Imaging
Circle Health Group —Birmingham
- £24,947 a year
- Part-time
- Hospital
- Employee discount
- Life insurance
6d
Associate Consultant, Insolvency Support Team
Teneo —Birmingham
- Hybrid work
- Microsoft Office
- Data entry
- Communication skills
5d
Bank Ward Administrator
Spire Healthcare —Birmingham
- Computer literacy
- Administrative experience
- Communication skills
- Annual leave
4h
Patient Administrator
Circle Health Group —Droitwich
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Medical and Clinical Administrator
Midlands Partnership University NHS Foundation Trust —Stafford
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Free parking
- Annual leave
5h
Band 4 Liaison Psychiatry Medical Administrator
Birmingham and Solihull Mental Health NHS Foundation Trust —Smethwick
- £28,392 - £31,157 a year
- Part-time
5d
Booking Coordinator
Heath Lodge Clinic —Solihull
- Up to £26,891 a year
- Full-time
- Administrative experience
- Accounting
- Organisational skills
- Free parking
- Annual leave
Quick apply
13d
Medical Secretary - ENT- Fixed Term
Sandwell and West Birmingham NHS Trust —Birmingham
- £28,392 - £31,157 a year
- Part-time
- IT
- Typing
- Communication skills
3d
Medical Secretary - Oral Surgery
Sandwell and West Birmingham NHS Trust —Birmingham
- £25,760 - £31,157 a year
- Part-time
- IT
- Typing
- Communication skills
5h
Consultant Dermatologist / Plastic Surgeon
The MOLE Clinic Ltd —Birmingham
- Up to £2,500 a day
- Part-time
- Anatomy knowledge
- Bachelor's degree
- Patient care
- Flexitime
- Flexible schedule
Quick apply
12d
Medical secretary
Priory Group —Walsall
- £15,779 a year
- Part-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
HR Consultant (Contact Centre)
Select Engineering —Coventry
- £28.43 an hour
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12h
Document Controller
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Conveyancing Consultant
NPS Law —Solihull
- £40,000 - £60,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Flexitime
- Work from home
Quick apply
5d
Bank Receptionist
Spire Healthcare —Birmingham
- Part-time
- Hospital
- Front desk
- Medical terminology
- Annual leave
7d
Real Estate Team Assistant
CRH International —Birmingham
- Full-time
- Microsoft Outlook
- Microsoft Office
Quick apply

I want to receive the latest job alerts for administrative consultant in darlaston, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administrative consultant jobs near darlaston, wmd

Cruise Reservations Consultant

Ainsley Reid International
Birmingham

Quick apply

Job details

Full-time
£26,000 - £28,000 a year

Qualifications

Sales
GCSE
Computer skills
Amadeus
Communication skills
Hotel experience
Time management

Full job description

Role Purpose

The Cruise Reservations Consultant is responsible for providing expert sales and service

support for cruise products to both travel agents and direct customers. The role includes

handling new cruise reservations and Manage My Booking enquiries, ensuring a high

standard of customer service, accurate booking management, and maximisation of sales

opportunities while meeting individual performance targets.

Key Responsibilities

Call Handling & Customer Service

Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met.
Handle all enquiries efficiently, professionally, and in line with company servicestandards.
Deliver a high-quality customer experience on every interaction.

Cruise Sales & Product Expertise

Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences.
Demonstrate strong worldwide and European cruise destination knowledge.
Accurately create and process cruise bookings, ensuring attention to detail and compliance with supplier policies.
Promote and prioritise the sale of preferred cruise lines in line with company strategy.
Meet or exceed individual sales, revenue, and commission targets.
Promote monthly offers, incentives, and campaigns to customers.

Manage My Booking & After-Sales Support

Handle Manage My Booking calls and post-sales enquiries, including:

o Amendments to cruise bookings (date changes, cabin changes, upgrades)

o Adding or modifying flights, hotels, transfers, tours, and excursions

o Handling special requests and cruise add-ons

o Re-pricing bookings where applicable

Make booking amendments accurately within cruise reservation systems and GDS (Amadeus / Galileo).
Resolve booking issues efficiently while maintaining customer satisfaction and retention.

Ancillary Sales & Revenue Optimisation

Maximise sales opportunities on every call by offering relevant ancillary products, including:
Pre- and post-cruise accommodation
Flights and flight upgrades
Transfers and car hire
Shore excursions and tours
Parking, insurance, and onboard upgrades

GDS, Systems & Administration

Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently.
Check and action GDS queues (Q’s) on a daily basis.
Organise and cost cruise and travel itineraries to meet customer requirements.
Complete general administrative tasks related to reservations and customer servicing.
Maintain accurate records in line with company and supplier requirements.

Teamwork & Development

Work collaboratively as part of the Cruise and Call Centre team.
Attend weekly staff meetings and general company meetings as required.
Maintain up-to-date knowledge of cruise products and destinations by attending: Training sessions, Ship visits, Cruise-related events and lunches, or Web-based training, both during and outside of working hours when required

Personal Requirements & Skills

Excellent communication skills (verbal and written).
Strong customer service focus with a professional and confident manner.
Proven organisational and time-management skills.
Excellent worldwide destination and cruise product knowledge.
Strong computer skills, including experience with GDS (Amadeus / Galileo).
Effective problem-solving and decision-making abilities.
Ability to work under pressure in a fast-paced call-centre environment.
Team-oriented with the ability to work independently when requi

Pay: £26,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

administrative consultant jobs in darlaston, wmd

Cruise Reservations Consultant

Operations & Compliance Coordinator

Bank Reception Administrator

Business Placement / Graduate

Patient Administrator – Imaging

Associate Consultant, Insolvency Support Team

Bank Ward Administrator

Patient Administrator

Medical and Clinical Administrator

Band 4 Liaison Psychiatry Medical Administrator

Booking Coordinator

Medical Secretary - ENT- Fixed Term

Medical Secretary - Oral Surgery

Consultant Dermatologist / Plastic Surgeon

Medical secretary

HR Consultant (Contact Centre)

Document Controller

Conveyancing Consultant

Bank Receptionist

Real Estate Team Assistant

I want to receive the latest job alerts for administrative consultant in darlaston, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected