Grade: RCS J
Contract Type: Permanent (Full-Time)
Location: Darlington
Customer: Argos
Package includes Car/Car allowance, 26 days holiday, Private Healthcare, Bonus
Are you a confident, hands-on HR Business Partner who thrives in a fast-paced, operational environment? We're looking for an experienced HR professional to support a large transport and warehouse operation across four sites requiring regular travel as required
This is a true HRBP role where you'll partner closely with senior leaders to drive performance, engagement and people capability across a workforce of 500+ colleagues. With regular travel between sites, you'll play a visible and influential role on the ground, building strong relationships and delivering practical, people-focused solutions.
You'll bring strong employee relations expertise, with the confidence to manage a varied and complex caseload, alongside a passion for coaching and developing line managers. Experience within a unionised environment is essential, as is the ability to engage and influence stakeholders at all levels.
If you're looking for a role where you can make a real impact, shape culture and be part of a high-performing team, we'd love to hear from you.
What your day could involve
- Support with employee satisfaction, performance, retention and effective communication at sites.
- Support the ER agenda and lead / support relationships and key processes with unions at sites.
- Deploy the Business HR Priorities, as directed e.g. labour flexibility, OMS, LPMC, payroll optimisation, T&C's standardisation.
- Provide HR support to start ups and business wins, losses and transfers.
- Ensure employee performance management (sickness, discipline, grievance) is robustly supported.
- Support managers to develop and deliver solutions for workforce planning and management including organisation design, forecasting resourcing needs, agency and identifying future talent requirements.
- Act as an advisor to managers to support compliance with HR policies.
What we need from you
- Strong HR Business Partner experience within a customer‑centric, operational environment
- Proven union relationship management and pay negotiations experience
- Solid ER expertise across performance management, disciplinaries, grievances and attendance
- High energy with a genuine passion for culture, engagement and visible HR presence
- Credible influencer, able to challenge and support senior leaders in a tough setting
- Experience building management capability through coaching and pragmatic advice
- Resilient and adaptable, comfortable working at pace in a demanding, public‑facing operation
- CIPD studying, qualified or equivalent level of professional HR knowledge
- Clear, confident communication skills with the ability to build trust at all levels
✅WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles
- Private Medical Insurance
- 26 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We're happy to talk about flexible working – just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
✅BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
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