policy advisor Work, Jobs in darlington, dur (with Salaries)

Customer experience advisor
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Hybrid work
- Annual leave
4d
HR Business Partner
DHL —Darlington
- £48,000 - £50,000 a year
- Travel
- Human resources
- Communication skills
1d
HR Advisor (Maternity Cover 12 Months FTC)
Bridge Case Management Ltd —Darlington
- £32,000 - £36,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Sales Advisor
Halfords —Darlington
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
1d
Power Platform Consultant
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
Interim HR Advisor
Harrison Packaging —Thornaby on Tees
- £28,000 a year
- Part-time
- Human resources
- In-person
- Communication skills
- Free parking
Quick apply
9d
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
SHEQ Advisor
Buston and Maughan Ltd —Willington
- From £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
10h
Environmental Advisor
Power T&D —Darlington
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Life insurance
Quick apply
Assessor in Built Environment
Middlesbrough College —Middlesbrough
- Up to £34,225 a year
- Call to connect
- Maths
- Organisational skills
- Communication skills
- Employee assistance programme
- Gym membership
Head of Democratic Services
Middlesbrough Council —Middlesbrough
- £61,106 - £65,498 a year
- Full-time
- Management
- Leadership
14h
Occupational Health Advisor
KP Snacks —Billingham
- Part-time
- Hybrid work
- Travel
- Human resources
- Employee discount
Quick apply
Learner Engagement Executive
Learning Curve Group —Durham
- £25,178.40 a year
- Full-time
- IT
- Annual leave
Service Advisor (Siteworks)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
8d
Fitness Advisor
3d Leisure Catterick —Colburn
- £12.71 an hour
- Part-time
- Anatomy knowledge
- First Aid Certification
- In-person
Quick apply
4d
Senior Information Security Consultant
Waterstons —Durham
- £50,000 - £64,000 a year
- Hybrid work
- Business development
- IT
- Communication skills
- Employee assistance programme
- Sick pay
Service Advisor (Billing & Payments Team)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
14d
Customer Service Advisor
NECSWS —Hartlepool
- Full-time
- Microsoft Outlook
- Microsoft Office
- Travel
Quick apply
Power Platform Solutions Architect
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Middlesbrough
- Weekend availability
- Oracle
- Salesforce
- English
14d

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policy advisor jobs near darlington, dur

Customer experience advisor

believe housing -
Bishop Auckland

Apply Now

Job details

Fixed term contract
£27,073 - £28,426 a year
4 days ago

Benefits

Annual leave
Company pension

Full job description

closing date: Sunday 7 June 2026 salary: £27,073 – £28,426 per annum location: Bishop Auckland, Hybrid, Seaham

We’re on the lookout for two Customer Experience advisors to join the believe housing team, on a 12-month fixed term basis.

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

A flexible approach that works for you

We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.

Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.

About the role

Customer Experience Advisors will be responsible for providing first point of contact resolution to customers through all access channels for all enquiries and provide professional advice and assistance relating to the delivery of the organisation’s services.

You will be expected to be an effective member of the Customer Experience Team providing outstanding services direct to all customers in line with the vision and values of the organisation.

Your responsibilities will include:

Respond to all types of customer enquiries and resolve wherever possible without referring to another team or person, taking ownership of the enquiry and taking a proactive and positive approach ensuring the delivery of an outstanding customer experience
accurately complete all administration work in a timely manner and in accordance with policies and procedures
validate customer information and update appropriate I.T. systems and records as required in a timely manner
achieve personal KPI’s and effectively contribute to achievement of all team targets
be flexible and open to a changing environment and embrace training and support to overcome obstacles to make sure your customer receives brilliant service
contribute to the induction and training of new team members.

For more information, please read the full job description.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £27,073 – £28,426 per annum and:

Up to 33 days annual leave, plus four volunteering days
a competitive pension scheme
access to our healthcare scheme
flexible working that supports your wellbeing
a positive, inclusive culture where growth and development are genuinely encouraged.

Apply now

If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you.

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

If you wish to find out more about this opportunity contact Gary Lormor, Customer Experience Manager at [email protected].

Closing date for applications is 11.59pm on Sunday, 7 June 2026
All applicants must go through our website.
Interviews to be confirmed

interested?

If you believe that you demonstrate our values and can bring something special to this role, then we are looking forward to hearing from you.

Apply Now

Refine Your Search

policy advisor jobs in darlington, dur

Customer experience advisor

HR Business Partner

HR Advisor (Maternity Cover 12 Months FTC)

Customer Sales Advisor

Power Platform Consultant

Interim HR Advisor

Service Advisor - Toyota

SHEQ Advisor

Environmental Advisor

Assessor in Built Environment

Head of Democratic Services

Occupational Health Advisor

Learner Engagement Executive

Service Advisor (Siteworks)

Fitness Advisor

Senior Information Security Consultant

Service Advisor (Billing & Payments Team)

Customer Service Advisor

Power Platform Solutions Architect

Delivery Partner Manager, UK/IE Delivery Partner Managers

I want to receive the latest job alerts for policy advisor in darlington, dur

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We’re on the lookout for two Customer Experience advisors to join the believe housing team, on a 12-month fixed term basis.

About the role

What’s on offer?

Apply now

interested?

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