Senior spa therapist Work, Jobs in Darlington (with Salaries)

Senior Therapist
The Spa Hotel —Saltburn-by-the-Sea
- £30,000 - £32,000 a year
- Weekend availability
- First Aid Certification
- Team management
- In-person
- Annual leave
- Employee discount
Quick apply
14d

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Senior Therapist

The Spa Hotel -
Saltburn-by-the-Sea

Quick apply

Job details

Full-time
£30,000 - £32,000 a year
14 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

First Aid Certification
Team management
Leadership
Communication skills
Hotel experience
Retail sales

Full job description

A Senior Spa Therapist is responsible for delivering high-quality spa treatments while supervising junior therapists, maintaining exceptional guest service standards, and supporting daily spa operations. The role combines advanced technical therapy skills with leadership, client care, and operational responsibilities to ensure a premium wellness experience.

Key Responsibilities

Perform professional spa treatments including massages, facials, body treatments, aromatherapy, As well as beauty treatments from Builder nails, elim pedicures, intimate waxing, facial waxing, lashes and wellness therapies. An advantage would be to be fully trained in Environ / Caci
Conduct client consultations and recommend suitable treatments and products
Ensure guest comfort, privacy, and satisfaction throughout all services
Maintain accurate client treatment records and health questionnaires
Monitor guest feedback and resolve concerns professionally

Team Leadership

Supervise and support therapists
Assist with staff training, mentoring, and performance coaching
Ensure team compliance with salon standards, hygiene protocols, and customer service expectations
Support scheduling and daily task allocation

Salon Operations

Maintain cleanliness, hygiene, and presentation of treatment rooms
Ensure treatment equipment and products are properly stocked and maintained
Follow health, safety, and sanitation regulations
Assist management with inventory control and ordering supplies
Support promotional activities and product sales

Customer Service & Sales

Build strong relationships with guests and encourage repeat business
Promote salon packages, retail products, and wellness programs
Handle bookings, inquiries, and customer complaints when required
Deliver a luxury guest experience aligned with company standards

Required Skills & Qualifications

Diploma or certification in Spa Therapy, Beauty Therapy, Massage Therapy, or related field
Proven experience as a Salon/Spa Therapist, with experience in a senior or supervisory role preferred
Strong knowledge of massage techniques, skincare treatments, and wellness therapies
Excellent communication and interpersonal skills
Leadership and team management abilities
High standards of professionalism and personal presentation
Knowledge of health, hygiene, and safety regulations
Flexibility to work evenings, weekends, and holidays if required

Preferred Qualifications

Additional certifications in specialized treatments
Experience in luxury hotel spas or wellness centers
First Aid and CPR certification
Retail sales experience

Key Competencies

Customer-focused attitude
Attention to detail
Leadership and mentoring
Time management
Professional ethics and discretion
Problem-solving skills

Working Conditions

Standing for extended periods
Physically demanding treatments
Calm, wellness-focused environment
Shift-based schedule including weekends and holidays

Reporting To The General Manager

What’s in it for you?

Annual leave - 28 days annual leave entitlement increasing with years service
Discounts across all areas of the hotel
You’ll also get free meals on duty, uniform etc

Job Type: Full-time

Pay: £30,000.00-£32,000.00 per year

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

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