Account coordinator Work, Jobs in Darras Hall, Nbl (with Salaries)

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- Full-time
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- ERP systems
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Wave Utilities —Durham
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- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Free parking
- Employee assistance programme
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Order To Cash - Finance and sales coordinator

Sweetdreams Ltd
Ashington

Quick apply

Job details

Permanent | Full-time
£28,000 a year
5 days ago

Qualifications

Customer service
ERP systems
Sales administration
Xero
Administrative experience
Communication skills

Full job description

Order To Cash - Sales & Finance Co-ordinator

Role Overview
We are seeking a highly organised and detail oriented Order To Cash (Sales & Finance Coordinator) to support the end to end processing of customer orders and inputting of purchase invoices into our accounting system.

This role sits at the heart of our commercial operations, acting as a key link between customers and internal teams including Sales, Finance, Production, and Supply Chain. You will play a critical role in ensuring orders are processed accurately, delivered on time, and invoiced correctly, while delivering a high standard of customer service.

Operating in a fast paced environment, you will need excellent attention to detail, strong prioritisation skills, and confidence managing multiple stakeholders.

Key Responsibilities

Order Management

Process and manage customer purchase orders from entry through to delivery and invoicing
Ensure all orders are accurate and aligned with agreed pricing, promotions, and commercial terms
Manage order amendments, shortages, and delivery changes in collaboration with Supply Chain and Production teams

Sales Support

Provide administrative support to the Sales team, including new line forms and product listings
Maintain awareness of customer pricing structures and promotional activity to ensure accurate order processing
Support new product launches and ongoing customer requirements

Finance Support

Support the end to end order to cash process, ensuring timely and accurate invoicing
Process and post purchase invoices within the finance system (Xero)
Maintain accurate records to support reconciliation and audit requirements
Investigate and resolve invoice discrepancies and account queries
Reconcile supplier statements and maintain supplier and customer accounts
Monitor customer credit limits and support risk management activities
Assist with VAT returns, month end processes, and reporting
Contribute to continuous improvement within the finance function

Cross-Functional Coordination

Act as a central point of coordination between Sales, Finance, Production, and Supply Chain
Ensure clear communication and efficient fulfilment of customer orders
Proactively identify and escalate potential issues to minimise disruption

Skills & Experience

Previous experience in a finance role (AAT or equivalent preferred)
Experience in order processing, customer service, or sales administration
Strong attention to detail with a high level of accuracy
Ability to manage multiple priorities in a fast-paced environment
Strong communication skills, with confidence engaging both internally and with customers
Understanding of customer delivery requirements
Experience with ERP or order management systems
Strong organisational and problem-solving skills

Personal Attributes

Proactive and highly organised
Detail-focused with a commitment to accuracy
Comfortable working under pressure and managing competing priorities
Collaborative team player

Pay: £28,000.00 per year

Work Location: In person

Quick apply

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