Helpdesk team leader Work, Jobs in Dartford, Ken (with Salaries)

Commercial Contracts Administrator
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Microsoft Excel
- Maintenance
5d
Control Room Operative – Nights 42hrs - Lakeside Shopping Centre
Savills Management Resources —Grays
- £36,185 a year
- Night shift
- Computer skills
- Communication skills
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
14d
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
Customer Support Analyst
PageUp People —London
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
7d
Senior Supervisor
OCS Group —London
- £16.38 an hour
- Weekend availability
- Remote
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
13d
Facilities Helpdesk Administrator - Shift
Equans —Chelmsford
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
9h
Coach - Working Smarter with AI
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
8d
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
Case Maintenance Team Leader - Brentford / Ealing / Acton / Wembley
City Facilities Management (UK) —West London
- £30,580.88 a year
- Full-time
- Maintenance
- Communication skills
Senior Workday Support Advisor
Live Nation —London
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Travel
12d
Warehouse Porter / Security Officer
HSBC Global Services Limited —London
- Full-time
- Analysis skills
- Communication skills
6d
Facilities and Community Coordinator, Central St. Giles, London, UK
CBRE —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Multi Services Assistant
Williams Lea —London
- £14.95 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Facilities Assistant (Contracted via CBRE, 24 month contract)
PlayStation Global —London
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
Quick apply
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Facilities Assistant (Contracted via CBRE, 24 month contract)
Sony Interactive Entertainment —London
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave

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Commercial Contracts Administrator

Artic Building Services -
Dartford

Apply Now

Job details

Full-time
5 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Maintenance
Articulated lorry
Communication skills

Full job description

About Artic Building Services

Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.

Job Description:

Job Description: Commercial Contracts Administrator

Location: 17 Schooner Park, Schooner Court, Dartford, Kent DA2 6NW

Working Hours: Monday to Friday, 8am - 5pm

Employment Type: Permanent

Start Date: ASAP

About Artic Building Services Ltd:

Artic Building Services Ltd is an established and recognised leader within the M&E (Mechanical & Electrical) and Facilities Management sector. With a robust reputation for excellence and high standards, we have successfully built a solid foundation of diverse blue-chip clients across both commercial and public sectors. We pride ourselves on delivering comprehensive and high-quality services to our partners.

About the Role:

We are seeking a highly organised and proactive Commercial Contracts Administrator to join our dedicated team. This pivotal role will be instrumental in ensuring the smooth and efficient operation of our commercial contracts. You will be the central point of contact for administrative and helpdesk tasks, working closely with our engineering teams, and playing a crucial part in delivering exceptional service. This is a dynamic role requiring a meticulous approach and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Contract Support & Communication: Provide dedicated administrative support to the Contracts Manager, ensuring frequent, detailed feedback on work progress and escalating any queries or issues promptly.
Helpdesk & CAFM Management: Act as the focal point for the client's CAFM (Computer-Aided Facilities Management) system, efficiently organising and controlling a high volume of incoming callouts (100+ per day) while strictly adhering to Service Level Agreements (SLAs).
Financial & Invoicing Administration:

Raise all quotes accurately based on costing sheets provided by the Contracts Manager.
Track all reactive and additional works, including associated costs, ensuring transparency and accuracy.

As a custodian, ensure all works are invoiced within Artic's timeframes and are fully transparent and compliant.
Works Coordination: Coordinate, administrate, and manage both reactive and Planned Preventative Maintenance (PPM) works in line with strict contract and company performance measures.
Liaison & Escalation: Liaise effectively with Engineers and Subcontractors, ensuring works standards are maintained, and communicating progress and issues for timely escalation.
Reporting & Compliance:
Demonstrate excellent due diligence when auditing all core company and client reports to ensure compliance and facilitate fluid invoicing.
Provide essential administrative support in compiling Hard FM reports across the Residential and Mechanical Contracts.
PPM Data Management: Ensure all PPM-related items, including assets, schedules, scope of works, and inclusions/exclusions, are accurately managed and updated within our CAFM system.

Skills and Experience Required:

Proven Experience: At least 2 years of demonstrable experience working within a challenging Service & Maintenance (S&M) or Facilities Management (FM) related environment.
CAFM System Proficiency: Solid experience in using and understanding a CAFM system is essential.
Organisational Excellence: Highly logical, organised, and methodical approach to ensure 100% completion of all works.
Prioritisation & Multi-tasking: Exceptional ability to prioritise and multi-task effectively to a high level, consistently achieving strict deadlines.
Pressure Management: Proven ability to work efficiently and accurately under pressure to achieve required Client and Contract Service Levels.
Adaptability: Adaptable to a variety of works and contract demands.
IT Literacy: Advanced IT literacy in all Microsoft packages, particularly Word and Excel, with the ability to produce detailed reports.
Communication: Strong verbal and written communication skills for liaising with engineers, subcontractors, clients, and students.
Flexibility: Willingness to work overtime if and when required to meet contract demands.

Health and Safety: As a member of the Artic Building Services team, you will be required to fulfil our legal duty to take reasonable care for the health and safety of yourself and others who may be affected by your actions, and to follow all guidance and instructions given in this respect. Your commitment to a safe working environment is paramount.

Why Join Artic Building Services? This is an excellent opportunity to join a leading and reputable company within the M&E and Facilities Management sector. You will be an integral part of a key contract, contributing directly to client satisfaction and operational success. We offer a permanent position with competitive compensation and the chance to develop your career within a supportive and dynamic environment.

Application Process: If you possess the required skills and experience and are eager to contribute to a successful and growing team, please submit your CV and a cover letter detailing your suitability for this role.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability

What we offer

Holiday Allowance 25 days plus bank holidays.
Sickness Scheme
Pension enrolment after 3 months service
Wellbeing 360

Apply Now

Refine Your Search

helpdesk team leader jobs in dartford, ken

Commercial Contracts Administrator

Control Room Operative – Nights 42hrs - Lakeside Shopping Centre

IT Service Desk Lead

IT 1st Line Support Engineer

Customer Support Analyst

Senior Supervisor

Facilities Helpdesk Administrator - Shift

Coach - Working Smarter with AI

Service Desk Analyst

IT Systems Administrator

Case Maintenance Team Leader - Brentford / Ealing / Acton / Wembley

Senior Workday Support Advisor

Warehouse Porter / Security Officer

Facilities and Community Coordinator, Central St. Giles, London, UK

Multi Services Assistant

Service Desk Analyst

Facilities Assistant (Contracted via CBRE, 24 month contract)

IT Technical Systems Analyst (Applications Team)

Helpdesk Administrator

Facilities Assistant (Contracted via CBRE, 24 month contract)

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